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features and post-sale excelent
316 Auvik Reviews
Overall Review Sentiment for Auvik
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Deplyoment / Rollout of Auvik across the multiple sites we manage was a breeze, customiazation of event triggers was simple and intuitive.
Ability to leverage Auvik's management platform for documenation and infrastructure mapping was a huge benefit.
Integration of Auvik into our existing monitoring / alerting ecosystem was a huge selling point. (PagerDuty)
The Auvik platform is super easy to use, our team (unfamiliar with Auvik, was using the platform within hours of getting the rollout completed)
The internal teams (Customer Success, Sales Engineering & Support) have been outgoing and have demonstrated great care in ensuring that we hit the ground running and that the deployment is succesfull! Review collected by and hosted on G2.com.
Nothing at this time, some flexibility / new features would come in super handy in the future:
syslog alerting & triggering
custom monitoring script alerting (specialized services)
API endpoint monitoring Review collected by and hosted on G2.com.
The management of the company’s network has been greatly benefited by Auvik. One of the convenient tools is the friendly interface of the program, which allows to get a general idea of the structure of the network in use. Another beneficial function of the software is in easily mapping the network and identifying problems. Subsequently, incorporating Auvik with other software such as, SolarWinds has helped to make the monitoring and management of networks easier and effective. Review collected by and hosted on G2.com.
Auvik has some disadvantages that have to do with the price range that can be unattainable for small businesses. On the one hand, the interface furnishes the user with a lot of information and seems very logical, on the other hand modifying existing reports and trying to obtain certain data can sometimes become a very tedious process. This can hamper such explanations when it comes to cost justification or produce detailed information which is valuable when making decisions as well as managing resources. Review collected by and hosted on G2.com.
The strongest aspect of Auvik is network management, which provides clear outlines for our network configuration. It makes it easy to supervise devices, traffic and performance figures in a control panel. Compatibility with other applications including ticketing platforms and monitoring tools is seamless, which enhances the capability of our functioning. And alerts and monitoring tools, which can handle situations in real time, are most suitable for prompt issue solving. Review collected by and hosted on G2.com.
However, Auvik’s setup and configuration is cumbersome and requires a lot of skill to master even at the initial levels. Due to this complexity, we have sometimes been slow to fully adopt and use the capabilities of this approach. Furthermore, its broad visibility into the network has its advantages and cons for a beginner, for the broad data which it captures may be too complex to analyze without appropriate guidance. These factors have at times impacted the level of efficiency during the use during setup processes as well as operational usage. Review collected by and hosted on G2.com.
I really enjoy having all my network elements in a centralized secure location. Wether i want to check in on routing and how my switches are communicating, too checking logs and remote management of servers. Auvik does it all. Review collected by and hosted on G2.com.
I do wish auvik had more mobile support. I use auvik while on the go and there mobile web interface leaves something to be desired. they should create a companion app that can link into your collector locally or even though auviks servers to see it from anywhere. Make it easier for admins on the go! Review collected by and hosted on G2.com.
After deploying the trial for a few days, here's what I've assessed:
-Simple to navigate and quick to grasp, ideal for providing a comprehensive view of all network devices.
-Comprehensive array of alarms that prove valuable in identifying issues across various devices.
-Diverse selection of makes and models for a wide range of devices.
-Seemingless endless useful metrics for those who like data
-Quick to deploy and logical UI with an abundance of features
-Alerts and notifications are superb Review collected by and hosted on G2.com.
Although it's only been a few days of using it, I've noticed:
-Initial data and warning overload posed management challenges.
-Not all devices are supported
-Those with legacy equipment may not be able to fully utilize all features
-Deciso products with OPNSense are not supported, Netgate hardware and pfSense is supported however Review collected by and hosted on G2.com.
Really solid network mapping and SNMP monitoring platform. Very easy to implement with lots of out of the box deployment options. Good Visual Mapping of product. Great platform integration with various device types. When you drill down on an object there are validations and queues for enabling additional available functionalities. Very intuiative interface. Responsive Customer Service. This will become your go to product that you will frequently use daily. Review collected by and hosted on G2.com.
The account credential storage is challenging to setup. The error handling details when account credentials fail to validate could use some enhancement. Also there should be tighter integration and interaction for Windows servers and machines (i.e. - Remote management and RDP) Additionally there should be an offline version of the solution. Cloud based solution may not fit every organizations security posture. While cloud is what tech writers like to tout as the only way to go more secuirtity minded organizatons are likely to view certain things like network topology as detail that should be airgapped and not visable by outside parties. Review collected by and hosted on G2.com.
If you are using multiple different products, Auvik replace all of these with one product. The more information that you place into Auvik the more it is able to do. If you provide read only credentials it is able to grab configurations from devices in case something happens to the device. Review collected by and hosted on G2.com.
It can become too much information and the topology map looks like a bowl of Spaghetti and hard to read. The alerting has to be tweaked as well or you end up with a bunch of useless notifications that start to get annoying. Review collected by and hosted on G2.com.
We use Auvik for 2x main purposes:
*Visualizing client networks to improve our documentation and also to make it easier for our technicians to troubleshoot issues.
*Be alerted in our CW Manage ticketing system whenever there are network issues in real time. Review collected by and hosted on G2.com.
One minor annoyance is when there are issues with network devices flapping online and offline, and it generates many tickets which are opened and closed off within a few minutes or seconds. It would be great to have a function where if an alert opened/closed more than a certain number of times within a month it would stay open to make sure we know about it and could investigate. Review collected by and hosted on G2.com.
Auvik makes it extremely easy to monitor your network(s), and get into your network devices. I was shocked when the Auvik collector was able to get into a firewall that we could not get into with SSH/Telnet.
The collector built a network topology in minutes, when other tools (Network Glue) fought me every step and didn't show anything.
Very easy to integrate into our environments, simple setup, easy to get onto a network, with multiple ways to implement (VMware, Windows collector).
I will probably end up using this every day for all my customers! Review collected by and hosted on G2.com.
I wish the network topology map was easier to work with, but that's a minor inconvenience. It still works plenty well enough for my purposes. Review collected by and hosted on G2.com.
