Video Reviews
Took our Knowledge Base from 1900s to 2022
A solid choice for an internal knowledge base
437 Document360 Reviews
Overall Review Sentiment for Document360
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Simplicity to create an article is the beat feature according to me. It's so easy to share and edit articles. Attaching files and sharing is also easy with it. Review collected by and hosted on G2.com.
I would love to have an option to export article so I can use it for other purposes. Need some mpre integration Review collected by and hosted on G2.com.
Document360 is a SaaS platform that encourages you to manufacture a great self-service information base for your clients. You do not have to be an engineer to get the basics. You can create a very much-organized hierarchy of all your insight base substance. To keep your insight base secure, Document360 allows applying limitations who can access what. Document360 automatically backs up your ventures each day. You can integrate your insight base with your different tools. Team collaboration capabilities, and controlled distribute, Intuitive UI to accommodate almost all the utilization cases. Creating documentation is easy to do, making the alters with code or easy formatter is exceptionally valuable for individuals with any background. Having custom functions for explicit clients allows for anyone inside our organization to rapidly make alters, yet confine them from accessing certain settings. Responsive help team. The proofreader accompanies cool features like on-screen see and the full plan see. Their team exceeds all expectations to help make sure you have all that you need; only the way you want it. In addition to the fact that they assist you rapidly, however they also tune in to your feedback and add it in later forms, which is great. Review collected by and hosted on G2.com.
There have been barely any issues yet they have been taken care of. So far, the tool has worked entirely well. Love to see more integration tools. Review collected by and hosted on G2.com.
I like how easy it is for non-tech people, like those in customer service, to create beautiful and intuitive markdown documents. Review collected by and hosted on G2.com.
The different types of headings and understanding the hierarchy of the documents. Review collected by and hosted on G2.com.
As the title says, Document360 has got the best user interface I have ever used with the once I have tested out in the past. The sleek non hang portal is designed with user friendliness and efficiency.
Easy to navigate
Home dashboard to showcase all out projects
Provide access to any number of users to the specific projects you wish you . Review collected by and hosted on G2.com.
I would want to see continued innovative features to be added to Document360 similar to how Microsoft Team became world class software for many business. Review collected by and hosted on G2.com.
A friend of mine who uses Document360 recommended it to me for my website. I started off with the 14-day trail version and found it to be surprisingly user friendly and gave me all the features of a decent knowledge based software. I have been using it for 2 months now and the team has been extremely helpful and prompt in responding to my queries.
I am rating Document360 highly just for the level of service I was offered. Review collected by and hosted on G2.com.
In the 2 months I have used it, I have not come across any issues. Review collected by and hosted on G2.com.
You can compose and digitalis a portfolio of self knowledge and make it accessible for users and third-party platforms for creation. There is such power in the analytics department you seriously cannot compare. Review collected by and hosted on G2.com.
Not so great with pricing. Of course the market competition is fierce so I get it but definitely take advantage of the free trial while you can. Review collected by and hosted on G2.com.
I like the internal/external nature of this service, allowing you to create documents that can be viewed by both employees and customers alike. Review collected by and hosted on G2.com.
My least favorite thing about Document360 is that getting started can be a little bit difficult because it is more development heavy than other document-creation or saving programs. Review collected by and hosted on G2.com.
