Video Reviews
Took our Knowledge Base from 1900s to 2022
A solid choice for an internal knowledge base
437 Document360 Reviews
Overall Review Sentiment for Document360
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The Knowledge Base Assistant on our homepage is much useful for our readers. Review collected by and hosted on G2.com.
The storage limit is a bummer. We have to delete the pre-existing files and add new ones. Review collected by and hosted on G2.com.
The best part of Doc360 is oh incredible easy it is to use. Not only for the manager but also for the user. It's intuitive and can literally be used by everyone. Doc360 has been a pivotal product to our business success. The layout, functionality, and features, provides unparralleled efficiency in workflow and training for us. It has made sharing documents, manuals, and content easy and accessible. Review collected by and hosted on G2.com.
I wish there was a native mobile app with Doc360 to make on-demand content distribution faster and easier. This would help significantly with on-demand content. For example, training, podcast distribution, and even news broadcasts. I think if there was a native mobile about, the amount of features coule be expanded quite significantly, potentially with the ability to use it as a communication mechanism. With the current info storage used as a foundation, the ability to grow into a multi facted software is quite huge. Review collected by and hosted on G2.com.
I like how the Knowledge base allows the users to have customized roles based on the company. Review collected by and hosted on G2.com.
The documentation has few bugs so far but the team keeps me updated on the bug reported. Review collected by and hosted on G2.com.
The tool is really easy to get started with. Although there are many additional options and features, they managed to keep it simple to start your knowledge base and explore additional features bit by bit.
The pace at which they develop new functionality is impressive. The tool has grown tremendously since we started using it a little over a year ago.
The team at document360 is super friendly and cooperative. Emails and phone calls get answered almost immediately and there is a dedicated customer success manager for each customer.
Recently they added some very useful analytics, e.g. a weekly email that shows the most-used search words and the most popular articles. This really adds an additional layer of value. Review collected by and hosted on G2.com.
There's really not much we dislike about the product. We had some improvement points initially but they have all been resolved during the last year. Review collected by and hosted on G2.com.
Document360 is one fine tool that eases the creation and maintenance of the document for a wide range of audiences. Review collected by and hosted on G2.com.
No spell check is a bit of an issue but Document360 has been introducing new features at a rapid rate, and I'm looking forward to their quick fix for this as well. Review collected by and hosted on G2.com.
As a content producer I need to create, edit and track the performance of my content in a way that maximizes my work efficiency. And using Document360, I can say that I was able to implement that quickly.
It has been great too for me to create content. Review collected by and hosted on G2.com.
Would have been better if the trial period could have lasted longer. Review collected by and hosted on G2.com.
Document360 allows us to manage our data efficiently. Completely user friendly portal Review collected by and hosted on G2.com.
Prices could be considered. Frequent offers will be appreciated Review collected by and hosted on G2.com.
What I like the most about this tool is the effective and easily comeprehensible user interface making it user-friendly.
The features and functionalities that the tool has to offer made my life easier.
The best part is how effective data storage, sharing, and communication have become with Document360.
And their super dynamic and supportive team who are available round the clock for anything and everything. Review collected by and hosted on G2.com.
The price range has scope for optimization. Review collected by and hosted on G2.com.
