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11 DoctorConnect.net Reviews
Our company uses Doctor Connect as an automated reminder system to keep patients informed about upcoming appointments and to communicate with them regarding paperwork and other important matters. This system has greatly improved our ability to focus on patient care, and we've seen a significant reduction in no-call, no-show appointments. As a result, more patients are showing up for their scheduled visits than ever before. Review collected by and hosted on G2.com.
There have been some glitches and hiccups but the Doctor Connect IT team has been great with explaining proper set ups or correcting any issues we have. Review collected by and hosted on G2.com.
DoctorConnect has been a game-changer for our practice. It has significantly reduced patient no-shows, ensuring more consistent attendance. The platform’s tools are incredibly user-friendly and have been instrumental in streamlining our operations. Implementation was seamless, and we use it frequently with great success. The team at DoctorConnect consistently goes above and beyond, customizing features and even developing bespoke forms tailored to our needs. The seamless integration with our EHR system is flawless, and the continuous rollout of innovative features keeps us ahead of the curve. We couldn’t be more satisfied with the service! Review collected by and hosted on G2.com.
The only area for improvement would be minor adjustments to their new features. However, they are always receptive to our feedback and continuously enhance every aspect of their service. Review collected by and hosted on G2.com.
We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week.
A special shoutout to our account manager, Rozell, who has been exceptional in ensuring that everything runs smoothly. Rozell’s attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially Jacob, who has been instrumental in addressing any technical issues we’ve encountered. Jacob’s quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process.
Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement.
If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect. It’s been a game-changer for our practice! Review collected by and hosted on G2.com.
I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager Rozell and IT support from Jacob, has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice. Review collected by and hosted on G2.com.
Everything- easy to use. It is a game changer for our practice- love, love, love it!
It is so great communicating with patients two way and saves us time and $. I like the auto guided reviews- takes time from us to send out reviews to patients. So worth the money. Review collected by and hosted on G2.com.
Using another website to log in but there is really not a good way around this so not any big complaints. Cost is so worth it! Review collected by and hosted on G2.com.
The text reminders for our patients greatly increased our numbers and helped us maintain them. Review collected by and hosted on G2.com.
The only thing I can remember having issues with was troubleshooting. The method in mainly all done through email and it was sometimes difficult to convey the issue effectively. But we always got our issues fixed even if it took a bit longer. Review collected by and hosted on G2.com.
Easy to schedule appointments, send messages to patients Review collected by and hosted on G2.com.
Retention of past appointments - when staff/ provider names are removed appointment information removed. Must create an application to retain all appointments associated with the client/ patient and not based on staff/provider name Review collected by and hosted on G2.com.
We have worked for Rozell and Dr Connect for several years. They are great at communication and prompt at addressing our needs! Review collected by and hosted on G2.com.
Dr Connect is always looking at ways to improve their system Review collected by and hosted on G2.com.
This system saves us from physically calling clients to remind them of appointments. Review collected by and hosted on G2.com.
I wish there was a way to update clinicians on our own. Review collected by and hosted on G2.com.
The sales rep was seemingly trustworthy and knowledgeable. Review collected by and hosted on G2.com.
- Did not integrate into my EHR, as promised
- Ed Erby, the sales rep refused to issue me a refund, despite having the software for 3 days and never using it. Review collected by and hosted on G2.com.
DoctorConnect makes it easier for us to connect with our patients - fast responses, especially with texting. Review collected by and hosted on G2.com.
When patients cancel their appointment after the file was uploaded to DoctorConnect will still get a reminder. Review collected by and hosted on G2.com.
