DocStar ECM Pros and Cons

Able to retrieve invoices easily without going to file cabinet. Review collected by and hosted on G2.com.

After DocStar is updated, and changes are made, it ends up having glitches that have to be fixed. It also processes very slowly 50% of time. Review collected by and hosted on G2.com.

The ability to store all our payables electronically. Ease of retrieval Review collected by and hosted on G2.com.

The integration with our software is poor and our "broker" is not that great. Review collected by and hosted on G2.com.

Pretty easy to use, user friendly, it just works, has saved us much paper over the past few years! Review collected by and hosted on G2.com.

Workflows can get confusing depending on your internal processes, but that's not a Docstar application issue Review collected by and hosted on G2.com.

Easy filing and look up. Once I file a document I'm able to look it up a few moments later with simple keywords Review collected by and hosted on G2.com.

Crashes. Unfortunately when trying to save as a PDF it will go through periods of time where it will crash. It doesn't happen often but when it does it's repeatedly. Review collected by and hosted on G2.com.

Allows our agency to be as paperless as possible. Review collected by and hosted on G2.com.

No weekend help desk hours. The Sagitta interface is not reliable. Review collected by and hosted on G2.com.

The easy way to find mostly anything when I used the search bar. So very helpful!! Review collected by and hosted on G2.com.

It does not grab documents that are printed in landscape when you use the search bar! Review collected by and hosted on G2.com.

Layout of the website- easy to follow for users Review collected by and hosted on G2.com.

Constant issues within the system and Artsyl. Ongoing issues have been in place for years with no solution. in sight. Review collected by and hosted on G2.com.

web based document retrieval makes client installs a thing of the past. Review collected by and hosted on G2.com.

web based document creation is cumbersome and often problematic. Review collected by and hosted on G2.com.

Being able to store documents, and then easily finding what I am looking for. Review collected by and hosted on G2.com.

The uploading process could be better, there is not batch uploading feature to queue multiple documents at one time for uploading. Also, the workflow processing feature is not very intuitive and often times updates to the system changes things without you knowing. Review collected by and hosted on G2.com.

it's easy to use and user friendly, it is easy to log in Review collected by and hosted on G2.com.

there is a lot to take in, sometimes overwhelming Review collected by and hosted on G2.com.