DocStar ECM Pros and Cons

The ease up uploading documents and getting them into the right file. Review collected by and hosted on G2.com.

It would help if there were a way to upload multiple documents at once. Review collected by and hosted on G2.com.

I like that it's relatively easy to use and I can typically figure something out if I need to. Review collected by and hosted on G2.com.

The only downside I have is with regards to the training. There's very little training and support. response times are too long. The system also gets "stuck" often and things need to be reset. Review collected by and hosted on G2.com.

It is a very useful tool to manage the various documents of your work team, achieving better capacity and performance on the handling of these documents. Review collected by and hosted on G2.com.

It is a fairly simple and manageable tool, so I do not have any negative aspects that limit. Review collected by and hosted on G2.com.

This is a great tool for researching and organizing files Review collected by and hosted on G2.com.

A lot of data input is required but it isn't too bad. Review collected by and hosted on G2.com.

Support and reliability of the DocStar ECM product Review collected by and hosted on G2.com.

Errors where we have to rely on support. Help in program needs help Review collected by and hosted on G2.com.

I love the user interface. The workflow designer allows IT staff to configure our own workflows. Our staff love the ability to integrate with our other software. This software has been an awesome upgrade for our company. Review collected by and hosted on G2.com.

I didn't like the cost of forms per submitted form. Also our company needs a more user friendly signature solution. Review collected by and hosted on G2.com.

Easily searchable using keywords. However still has folders to search through if you are more comfortable with that method. Review collected by and hosted on G2.com.

Cloud based version is not as user friendly as the server based version. Make sure the program designer understands what you want and can provide that easily. Review collected by and hosted on G2.com.

Evrrything is in one place as a digital file and makes it easier to search for policies Review collected by and hosted on G2.com.

Being able to have a function to sort the results better by county so something for the purposes I use it for. Review collected by and hosted on G2.com.

There are aspects of this platform that are user-friendly and easy to figure out. Review collected by and hosted on G2.com.

The lack of customer support and proper training is frustrating. Review collected by and hosted on G2.com.

I like quick access to our archive of scanned documents. Review collected by and hosted on G2.com.

The login procedure is slower than other portals. Review collected by and hosted on G2.com.