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121 DocStar ECM Reviews

3.8 out of 5
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121 DocStar ECM Reviews
3.8 out of 5
121 DocStar ECM Reviews
3.8 out of 5

DocStar ECM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocStar ECMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Restaurants
ER
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

Ability to search file names and meta data very easily. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

I think the work flow programming is clunky. A more intuitive approach should be developed. Review collected by and hosted on G2.com.

Verified User in Plastics
UP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

Wealth of parameters to help wit document workflows. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

The speed of the system can be bogged down by bigger searches. The user interface could also use some updating. Review collected by and hosted on G2.com.

JS
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

We need a format like this to be able to look up documents for future use. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

While looking up certain types of files, it is a little difficult to navigate around in Docstar. I should be able to find things faster. Review collected by and hosted on G2.com.

Verified User in Accounting
IA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

DocStar has brought stability and capability to or digital imaging initiatives. Past products where plagued with performance and stability issues and DocStar delivered on remediation of that issue. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Sometimes the throughput of multiple scans can be heavy on resources. Review collected by and hosted on G2.com.

HM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

The customer service is top notch. The system is user friendly for anyone with some computer experience. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Sometimes the system can be slow, but rarely. Sometimes updates take a little getting used to, but that's to be expected. Review collected by and hosted on G2.com.

SV
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

Well laid out. Clean workflows allowed us to get things setup quickly. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Dynamics GP Integration could be better. Review collected by and hosted on G2.com.

AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

The ability to search for information quickly. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

I do not like that you can not change a file name when someone changes their name. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

the ability to sort them by the date scanned, the ability to know that it is secure and have never lost any information Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

I wish that it would work with multi use printers Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

It saves everything, and I can scan directly into the application, Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Hard to find documents. Tagging with keywords is not intuitive, so it does not get used and is not helpful. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

DocStar has been very beneficial for our company invoice process Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

A little clunky to get data into our ERP system Review collected by and hosted on G2.com.