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121 DocStar ECM Reviews

3.8 out of 5
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121 DocStar ECM Reviews
3.8 out of 5
121 DocStar ECM Reviews
3.8 out of 5

DocStar ECM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocStar ECMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

I love that I can easily search, comment and print documents Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

When scanning in documents, it doesn't always "see" the bar code page in between Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

The sales and my contact person handled the situation properly and goo dsupport Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Outsourcing our transition to new version, Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

The multiple ways I can find the file I want Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Not being able to print immediately without opening Adobe. Review collected by and hosted on G2.com.

LC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

The ease of use and responsiveness of the IT team when there are issues. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

We had some struggles with integrating to our internal requirements at first, but once we overcame that hurdle things now run smooth Review collected by and hosted on G2.com.

Kevin M.
KM
Owner
Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

the ability to have files available to me electronically Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

some of the cumbersome ways it is accessed Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

Search features, metadata collection and document previewing. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

The fact that training is entirely by video/faq/group webcast. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

We have had great success in setting up a complicated workflow for approval of invoices. Depending upon a multitude of criteria, the invoice gets routed to the correct person, obtains required number of approvals and is automatically routed for payment. Rejected invoices are notated as to the rejection reason and routed for resolution. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

at times the interface behaves funky. Closing the browser and restarting a session will fix. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

The search ability available allows documents to be found with amazing efficiency; even when someone has entered a client number wrong. There are many fields to use. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

The mail utility is not as good as the previous version of Docstar Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

The software is very easy to use. With just a little training we were up and running. Scanning and filing is quick and everything is right at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

I'm picky about searching for documents and dislike that you have to input an item exactly how it would be indexed. Example: if you need a document from 4/4/2018, you cannot find it if you type in 4/04/2018. I wish the search feature would pull similar and suggested docs. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about DocStar ECM?

I love the fact that everyone in our company can access filed documents right from their desktop and there customer support is awesome! Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

I haven't found anything to dislike about this product Review collected by and hosted on G2.com.