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DocStar ECM
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DocStar ECM Reviews & Product Details - Page 4

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DocStar ECM Overview

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What is DocStar ECM?

DocStar is a type of enterprise content management (ECM) solution designed to help users automate the management of critical business records. This innovative software streamlines the processes of capturing, validating, and storing data, while also facilitating the initiation of workflows that typically require human intervention. By leveraging advanced automation capabilities, DocStar enhances operational efficiency and reduces the risk of errors associated with manual data handling. Targeted primarily at businesses seeking to optimize their document management processes, DocStar serves a diverse audience, including small to medium-sized enterprises (SMEs) and larger organizations across various industries. Users can benefit from its capabilities in numerous scenarios, such as automating invoice processing, managing customer records, and ensuring compliance with regulatory requirements. The flexibility of DocStar allows organizations to tailor its functionalities to meet their specific needs, making it a versatile solution for any business looking to improve its content management practices. One of the standout features of DocStar is its user-friendly point-and-click interface, which enables users to configure touchless content workflows without the need for complex programming skills. This accessibility empowers non-technical staff to create and modify workflows, significantly reducing the time and resources typically required for implementation. Additionally, the software supports seamless integration with existing systems, allowing businesses to enhance their current processes without overhauling their entire infrastructure. DocStar's automation capabilities extend beyond simple document storage; it actively initiates workflows that enhance collaboration and communication within organizations. By automating routine tasks, such as document approvals and notifications, users can focus on more strategic activities, ultimately driving productivity. Furthermore, the solution's robust validation features ensure that data integrity is maintained, providing businesses with confidence in their records management. In summary, DocStar stands out in the ECM landscape by offering a comprehensive, user-friendly solution that prioritizes automation and efficiency. Its ability to simplify complex workflows, combined with its focus on data validation and seamless integration, makes it an invaluable tool for businesses aiming to enhance their content management processes. With DocStar, organizations can achieve a higher level of operational excellence while minimizing the challenges associated with traditional document management methods.

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Epicor for Manufacturing

958 reviews

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Other Epicor Products

141 reviews

DocStar ECM Details
Product Website
Discussions
Languages Supported
English
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Product Description

Cloud-based enterprise content management software providing access to content anytime, anywhere, on any device.

How do you position yourself against your competitors?

DocStar is your strategic partner in navigating global business expansion. With content and process automation, DocStar facilitates the submission of documents to touchless workflows for departments such as Accounts Payable, Accounts Receivable, Sales, Human Resource and more. Utilizing AI and machine learning for content capture, DocStar automates critical business processes, enabling employees to work more intelligently, cut costs and streamline operations.

Seller Details
Seller
Epicor
Company Website
Year Founded
1972
HQ Location
Austin, TX
Twitter
@Epicor
9,477 Twitter followers
LinkedIn® Page
www.linkedin.com
5,776 employees on LinkedIn®
Description

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to flexibly respond to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers' ambitions, whether to grow and transform, or simply become more productive and effective.

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Overview Provided by:
Rachel Abasi

Recent DocStar ECM Reviews

BP
Badal P.Mid-Market (51-1000 emp.)
4.0 out of 5
"Satisfied with DocStar ,made life easy"
I would like to mention how easy and precise DocStar ECM processes documents scan and cloud storage. It’s been the greatest help in ensuring that w...
Read more
SK
Shubhi K.Small-Business (50 or fewer emp.)
4.0 out of 5
"Excellent service provider"
It provides mee collaborative enterprise management that helps in small to big organizations.
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Gestor documental en crecimiento"
Docstar ECM es un gestor de contenidos que yo titularía mejor de gestor documental. Empiezas cargando en las carpetas todos los documentos como fac...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

DocStar ECM Media

DocStar ECM Demo - DocStar homepage
Basic user interface and navigation.
DocStar ECM Demo - DocStar Document View
Organized, Accessible, Secure, Efficient
DocStar ECM Demo - DocStar Workflow Queue
Document viewer and meta data content fields.
DocStar ECM Demo - DocStar ECM Workflow Designer
Graphical workflow designer depicting an AP Invoice process.
DocStar ECM Demo - DocStar ECM Invoice Manager
View of retrieve list and document preview.
DocStar Revolutionizing How AP Automation is Done. Transform AP processes with DocStar’s automation. Streamline invoice and payment management, reduce manual tasks, minimize errors, and accelerate financial workflows.
Play DocStar ECM Video
DocStar Revolutionizing How AP Automation is Done. Transform AP processes with DocStar’s automation. Streamline invoice and payment management, reduce manual tasks, minimize errors, and accelerate financial workflows.
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120 out of 121 Total Reviews for DocStar ECM

3.8 out of 5
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120 out of 121 Total Reviews for DocStar ECM
3.8 out of 5
120 out of 121 Total Reviews for DocStar ECM
3.8 out of 5

DocStar ECM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocStar ECMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JM
Team Owner/Realtor
Real Estate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about DocStar ECM?

The ease up uploading documents and getting them into the right file. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

It would help if there were a way to upload multiple documents at once. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

We are able to organize our documents and upload them quickly for Broker review and approval. Review collected by and hosted on G2.com.

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Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

I like that it's relatively easy to use and I can typically figure something out if I need to. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

The only downside I have is with regards to the training. There's very little training and support. response times are too long. The system also gets "stuck" often and things need to be reset. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

I'm unsure of the current benefits as it relates to my position other than being able to see where an invoice is within the approvals process. Review collected by and hosted on G2.com.

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GS
is a good option to create practical and dynamic designs.
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DocStar ECM?

It is a very useful tool to manage the various documents of your work team, achieving better capacity and performance on the handling of these documents. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

It is a fairly simple and manageable tool, so I do not have any negative aspects that limit. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

is a very useful tool to manage the documents of your work group, thanks to it the management of these documents is simplified Review collected by and hosted on G2.com.

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Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

This is a great tool for researching and organizing files Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

A lot of data input is required but it isn't too bad. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

Quick research tool for a large company Review collected by and hosted on G2.com.

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LB
Admin
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about DocStar ECM?

Support and reliability of the DocStar ECM product Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Errors where we have to rely on support. Help in program needs help Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

Storage of paperwork Review collected by and hosted on G2.com.

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Verified User in Utilities
AU
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

I love the user interface. The workflow designer allows IT staff to configure our own workflows. Our staff love the ability to integrate with our other software. This software has been an awesome upgrade for our company. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

I didn't like the cost of forms per submitted form. Also our company needs a more user friendly signature solution. Review collected by and hosted on G2.com.

Recommendations to others considering DocStar ECM:

Before you purchase, make sure you understand all of the features that are include in the package that you did or did not purchase. Have a statement of work ready prior to any work being accomplished. Also you should phase the software in based upon user or department duties. Be aware of user buy in pryor to purchasing. Not all users need the local client, not all users need scanners....prepare by having the users submit electronic documents through email vs paper. Its definitely a game changer and worth it. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

We use DocStar ECM in Accounts Payables and Receivables. Review collected by and hosted on G2.com.

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Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about DocStar ECM?

Easily searchable using keywords. However still has folders to search through if you are more comfortable with that method. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Cloud based version is not as user friendly as the server based version. Make sure the program designer understands what you want and can provide that easily. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

No more paper cuts searching through hard copy files. Review collected by and hosted on G2.com.

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Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

Evrrything is in one place as a digital file and makes it easier to search for policies Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Being able to have a function to sort the results better by county so something for the purposes I use it for. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

Being able to have all papers in one online source. Review collected by and hosted on G2.com.

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Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocStar ECM?

There are aspects of this platform that are user-friendly and easy to figure out. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

The lack of customer support and proper training is frustrating. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

This platform makes it easy to add missing backup to invoices we process. As for benefits, I'm still working on it. Review collected by and hosted on G2.com.

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Verified User in Mechanical or Industrial Engineering
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about DocStar ECM?

I like quick access to our archive of scanned documents. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

The login procedure is slower than other portals. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

The ability to reference archived data helps me understand existing designs' strengths and weaknesses when creating new designs. Review collected by and hosted on G2.com.

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