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Diplomat Managed File Transfer Reviews & Product Details

Noel C.
NC
IT Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Diplomat Managed File Transfer?

Diplomat MFT is a suitably powerful and fully configurable product that meets all our needs to transmit data as per our customer requirements - exactly what I looking for Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Little or no aspects to dislike in Diplomat MFT;

Only thing I can think of is support: orginally obtained via UK technical support company but now support is direct, subject to time-difference. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

Transmitting of data on regular scheduled basis for variety of customers and destinations; suitable options for configuring higher security connections, as per customer requirements. Any other alternatives viewed/trialled did not stand up to features available. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Noel C! Thanks for the review! It's great to see you are getting so much value from Diplomat MFT.

Diplomat Managed File Transfer Overview

What is Diplomat Managed File Transfer?

Diplomat MFT by Coviant Software, delivers secure-by-design managed file transfer (MFT) software, that easily integrates with existing business applications and processes. With 20+ years of breach-free performance, Diplomat MFT securely and reliably automates the transfer of sensitive files, reducing business risk. With built-in PGP encryption and SFTP transport, Diplomat MFT is ideal for supporting global data security standards such as HIPAA/HITECH, GLBA, PCI/DSS, GDPR and DORA. Diplomat MFT supports most standard file transfer protocols and works with all the cloud service and storage vendors, including Amazon S3, Azure Files, Google Cloud Storage, Oracle Cloud Storage, Citrix ShareFile, Box, Dropbox, and more. Leading organizations in healthcare, financial services, retail, government, manufacturing, and other industries rely on Coviant Software to send, receive, archive, and retrieve business-critical files across multiple integrations, helping them secure their digital supply chains. With easy no-code integration and a simple user interface, Diplomat MFT incorporates two decades of experience in delivering solutions to happy and loyal customers worldwide. Coviant Software delivers enterprise-grade performance at the best value, thanks to ethical pricing and being privately owned. If you need to securely and reliably send, receive, host, and retrieve business critical files, you will find that—for the price—no other MFT vendor can do what Diplomat MFT does.

Diplomat Managed File Transfer Details
Product Website
Languages Supported
English
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Product Description

Diplomat Managed File Transfer automates, integrates and controls secure file transfers to any endpoint.

How do you position yourself against your competitors?

With other MFT solutions, file transfer experts must painstakingly program each step involved with a secure file transfer job using events, triggers, and loops. Diplomat Managed File Transfer software uses Intelligent File Transfer design with embedded secure file transfer logic, so anyone can quickly and intuitively design and execute file transfer tasks.
And even though Diplomat MFT is inexpensive and easy to use (compared to both competitive products and do-it-yourself solutions), it has the power and scalability required to tackle the needs of even large enterprises. In fact, some of the largest organizations in healthcare, financial services, retail, and manufacturing rely on Diplomat MFT to transfer large files containing sensitive personally identifiable information (PII), protected health information (PHI), and high-value intellectual property.


Seller Details
Company Website
Year Founded
2004
HQ Location
San Antonio, US
Twitter
@coviantsoftware
89 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

Coviant Software is a technology company specializing in secure file transfer and automation solutions. Their flagship product, Managed File Transfer (MFT) software, enables organizations to easily and securely exchange files while ensuring compliance with industry regulations. Coviant Software focuses on providing user-friendly tools that simplify the complexities of file transfer processes, enhancing operational efficiency and data security for businesses of all sizes. For more information, visit their website at www.coviantsoftware.com.


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Recent Diplomat Managed File Transfer Reviews

KS
Ken S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent Product, Excellent Support!"
You can use Coviant tolink transactions, schedule transaction, communicate results, link to external programs and more! Also the support team is gr...
SJ
scott j.Mid-Market (51-1000 emp.)
5.0 out of 5
"Knowledgeable and quick support"
The Diplomat product is great and is regularly updated w/fixes and improvements. The product support is even better.
BG
Bryan G.Mid-Market (51-1000 emp.)
5.0 out of 5
"bgaskin@firstcommunity.com"
I have worked with alot of different SPF solutions. Diplomat is the most intuitive. It is layed out well and if needed it is easy to walk others th...
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Diplomat Managed File Transfer Media

Diplomat Managed File Transfer Demo - Transaction Screen
This is the web-based UI by which you can define the file transfer workflow. It abstracts all of the complexity into an intuitive, point-and-click web interface that can be learned in minutes.
Diplomat Managed File Transfer Demo - Partner Screen
This web-based UI provides a central definition of a trading partner -- the server address, protocol type, authentication details, and base path. This can be re-used across transactions with a simple reference.
Diplomat Managed File Transfer Demo - Job Monitor
View real-time activities of the Diplomat MFT platform. Active and scheduled transactions, both inbound and outbound. View execution and file histories.
HIPAA Compliant File Transfers
Play Diplomat Managed File Transfer Video
HIPAA Compliant File Transfers
Play Diplomat Managed File Transfer Video
Play Diplomat Managed File Transfer Video

Official Downloads

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30 out of 31 Total Reviews for Diplomat Managed File Transfer

4.7 out of 5
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Diplomat Managed File Transfer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Diplomat Managed File TransferQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KS
IT technical analyst, programmer
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Diplomat Managed File Transfer?

You can use Coviant tolink transactions, schedule transaction, communicate results, link to external programs and more! Also the support team is great and they respond very quickly.

Coviant truly a great product which can handle complex transactions and the price of the software is really great. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Not.hing really, it does what we need to do and can handle emerging technologies such as Azure. We use this for all of our crucial and time dependent ransfers. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

Well it enables us to manage all things like payroll, employer payments, client payments etc. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Ken S. Thanks for leaving a review! It's great to know that Diplomat MFT is helping you manage important tasks like payroll and client payments, as well as supporting your workflow by connecting to end point solutions like Azure. Thank you for choosing our product and we appreciate your support!

AD
Infrastructure Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Diplomat Managed File Transfer?

It's very easy to drive even my five year old can do it. The configuration page is very intuitive and the manual is well organised to read. It really helps that the file transfer jobs are all in one place and eliminates "old school" file transfer scripts scattered in our environment. Also, it just works with any file storage location you can think of, be it on-premise or in the cloud. The support is also stellar as they work with users to roll out fixes as soon as they get alerted to it. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Some basic file transfer functions like multiple destination jobs should be unlocked on the standard licenses rather than locking it away on higher tier licenses. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

A lot of our business processes rely on moving files between systems which make Diplomat MFT central to this process. It helps with making this process well organised, documented, and reliable. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi ‘Alvin d’. Thanks for leaving a review. Your feedback is helping us improve!

BD
Technical Support Analyst
Enterprise(> 1000 emp.)
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What do you like best about Diplomat Managed File Transfer?

For the most part diplomat MFT is easy to use and navigate. The technical support team is quick and helpful for the issues that I've had. Once you know what you want to do and how to do it, it is easy to implement what you are attempting to do. Overall a great product. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Some downsides are the documentation and finding exactly what you need. I feel like some of the documentation could be clearer (especially for the Diplomat Remote Agent). Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

With the addition of file transfers to SharePoint, this is one of the main benefits. This feature has helped out our accounting teams when needing to upload specific files to SharePoint. We have several other transactions that are beneficial to our environment, but this is a big one. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Brandi D. Thank you for your review! We appreciate your feedback on helping us refine Diplomat MFT. For any extra support using Remote Agents or finding the documentation you need, please use the Support Portal or contact the team at info@coviantsoftware.com

Sandeep K.
SK
Data Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
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What do you like best about Diplomat Managed File Transfer?

Plesantly surprised with how easy it is to use, and all the options it has for any specific you could think of. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

cost is probably the only factor compared to other products, but you also get what you pay for. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

We have a few different requirements, the main being downloading files from the FTP server of our vendor, decrypting the file using PPG, renaming it according to the contents of the file and then moving the file to our internal servers. Another use case is where we need to rename and move files but only files that have data in them, the complication is that, the files coming in have a header line even if the files are empty so we needed a program that can read files and read specific lines in the file and then make the decision to move or to delete. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Sandeep K. Thanks for leaving a review! It's good to see you are receiving so much value from Diplomat MFT.

BG
Systems Engineer
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
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(Original )Information
What do you like best about Diplomat Managed File Transfer?

I have worked with alot of different SPF solutions. Diplomat is the most intuitive. It is layed out well and if needed it is easy to walk others through job creation/ implementation. Support is very good as well. Any question I have is answered quickly. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

If I had to choose a dislike it would be some of the controls for file names and excution could be easier to implement. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

This allowed us to take over all of our pushing and pulling of files. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi ‘bgaskin’. Thanks for leaving your review. We appreciate your feedback on helping us improve.

HS
Sr Business Operations and ESG Compliance Manager
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Diplomat Managed File Transfer?

Seemless integration and ease of use. Configurabilty is great. Priced right! Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

I dont really have any dislikes. Only one element I have yet to get working and that is the email notifications. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

IT is seemless and essentially no touch. Versus having to do multiple steps just to send a bank file. Now I simply drop it on the drive and it picks it up and sends it on its way. Further it reports back for any failures. We also like that we can control how long a file is staged and how long the original and returned records are retained and archived. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Heather S. Thanks for your review! It's great to know you are receiving so much value from Diplomat MFT. Our support team can help you set up the e mail notifications. Please send us an e mail to info@coviantsoftware.com

Gareth A.
GA
Infrastructure Manager
Enterprise(> 1000 emp.)
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What do you like best about Diplomat Managed File Transfer?

It is intuitive enough for my Junior staff to maintain, easy enough to integrate with multiple parts of our business, and once tested, it becomes a set-and-forget process. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Ensuring files can be locked before transferring is giving errors, but that could just be a config issue. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

We have incompatible systems between which we need to send data. Diplomat allows us to get the data from one system, encrypt it locally, and then transfer it to the other.

We also now use it to automate the delivery of invoices to large customers with the easy file creation trigger. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Gareth A. Thanks for leaving your review! We appreciate your feedback on helping us refine Diplomat MFT.

Ilan B.
IB
jack of all trades (Cio)
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Diplomat Managed File Transfer?

Simplicity of use the product just works once you have a basic understanding on Workflow everything is very intuitive Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Would love to be able to add multiple file types together I believe there is a license that will allow me to do that need to look into it further Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

My current IBMI does not handle SFTP natively very well so we moved over to a Windows box and we're transferring the files to that and sending it over seems to be working tremendously well Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Ilan B! Thanks for the review. It's great to see you're getting so much value from Diplomat MFT. Please contact the team at info@coviantsoftware.com to support your query around 'multiple file types'.

Alex S.
AS
Senior Network/Systems Administrator
Mid-Market(51-1000 emp.)
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What do you like best about Diplomat Managed File Transfer?

Super simple to schedule out file transfers! No headaches to mess with scheduled tasks. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Only thing I would like to see done better is consecutive jobs that flip between 2 different locations. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

We have a 24/7 buisness and this makes it easy to get files where they need to go based on shifts so this has made that process really simple and save a bunch of time doing so. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Alex S. Thanks for leaving your review! Your feedback is helping us to improve and refine Diplomat MFT.

SJ
Senior Application Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Diplomat Managed File Transfer?

The Diplomat product is great and is regularly updated w/fixes and improvements. The product support is even better. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Ideally we could script job updates; currently we must do them manually because product is not open. Review collected by and hosted on G2.com.

What problems is Diplomat Managed File Transfer solving and how is that benefiting you?

We use Diplomat to manage file transfer between thousands of external partners. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Scott J. Thanks for leaving a review! It's great to know that your organization is benefiting so much from using Diplomat MFT, to manage thousands of file transfers. As always, if there is any support you need to see if we can improve your workflow process, please contact support at info@coviantsoftware.com.