Diplomat managed file transfer has been a powerful workhorse for all of our enterprise file exchange for many years. No other enterprise application we use comes with the same level of support we receive from Coviant. When we experience an issue or have a question we get support quickly. From offering tips for improved transaction configuration or deep analysis of debug logs they are very responsive partners. I've seen support for some of our other applications degrade as the products have been sold off and lost in the shuffle of IT mergers. Coviant has the same excellent staff we've interacted with for years and they've maintained the same great level of service. Review collected by and hosted on G2.com.
It would be helpful if we could bulk update transactions. Due to the nature of the implementation of Diplomat in our environment we're not able to simply export the transactions, update them and then import. Review collected by and hosted on G2.com.
30 out of 31 Total Reviews for Diplomat Managed File Transfer
Overall Review Sentiment for Diplomat Managed File Transfer
Log in to view review sentiment.
You can use Coviant tolink transactions, schedule transaction, communicate results, link to external programs and more! Also the support team is great and they respond very quickly.
Coviant truly a great product which can handle complex transactions and the price of the software is really great. Review collected by and hosted on G2.com.
Not.hing really, it does what we need to do and can handle emerging technologies such as Azure. We use this for all of our crucial and time dependent ransfers. Review collected by and hosted on G2.com.
It's very easy to drive even my five year old can do it. The configuration page is very intuitive and the manual is well organised to read. It really helps that the file transfer jobs are all in one place and eliminates "old school" file transfer scripts scattered in our environment. Also, it just works with any file storage location you can think of, be it on-premise or in the cloud. The support is also stellar as they work with users to roll out fixes as soon as they get alerted to it. Review collected by and hosted on G2.com.
Some basic file transfer functions like multiple destination jobs should be unlocked on the standard licenses rather than locking it away on higher tier licenses. Review collected by and hosted on G2.com.
For the most part diplomat MFT is easy to use and navigate. The technical support team is quick and helpful for the issues that I've had. Once you know what you want to do and how to do it, it is easy to implement what you are attempting to do. Overall a great product. Review collected by and hosted on G2.com.
Some downsides are the documentation and finding exactly what you need. I feel like some of the documentation could be clearer (especially for the Diplomat Remote Agent). Review collected by and hosted on G2.com.
Plesantly surprised with how easy it is to use, and all the options it has for any specific you could think of. Review collected by and hosted on G2.com.
cost is probably the only factor compared to other products, but you also get what you pay for. Review collected by and hosted on G2.com.
I have worked with alot of different SPF solutions. Diplomat is the most intuitive. It is layed out well and if needed it is easy to walk others through job creation/ implementation. Support is very good as well. Any question I have is answered quickly. Review collected by and hosted on G2.com.
If I had to choose a dislike it would be some of the controls for file names and excution could be easier to implement. Review collected by and hosted on G2.com.
Diplomat MFT is a suitably powerful and fully configurable product that meets all our needs to transmit data as per our customer requirements - exactly what I looking for Review collected by and hosted on G2.com.
Little or no aspects to dislike in Diplomat MFT;
Only thing I can think of is support: orginally obtained via UK technical support company but now support is direct, subject to time-difference. Review collected by and hosted on G2.com.
Seemless integration and ease of use. Configurabilty is great. Priced right! Review collected by and hosted on G2.com.
I dont really have any dislikes. Only one element I have yet to get working and that is the email notifications. Review collected by and hosted on G2.com.
It is intuitive enough for my Junior staff to maintain, easy enough to integrate with multiple parts of our business, and once tested, it becomes a set-and-forget process. Review collected by and hosted on G2.com.
Ensuring files can be locked before transferring is giving errors, but that could just be a config issue. Review collected by and hosted on G2.com.
Simplicity of use the product just works once you have a basic understanding on Workflow everything is very intuitive Review collected by and hosted on G2.com.
Would love to be able to add multiple file types together I believe there is a license that will allow me to do that need to look into it further Review collected by and hosted on G2.com.
Super simple to schedule out file transfers! No headaches to mess with scheduled tasks. Review collected by and hosted on G2.com.
Only thing I would like to see done better is consecutive jobs that flip between 2 different locations. Review collected by and hosted on G2.com.
