DigitalChalk LMS Pros and Cons

It is easy to create and execute courses for our customers. We also have courses in the Catalog for public viewing. By doing this Digital Chalk sends me an email notification so I can reach out to the customer manually but it gives us the ability to confirm they are really a customer and not out looking for dishonest reasons. I like the reporting options available too. When I asked for a custom field they were quick to respond and now I use that report regularly. We are considering adding third party content to our solution and our client services person was amazing at answering our questions, providing the quote and giving us time to review what was available. My boss who hasn't had as much exposure to Digital Chalk was also very impressed with their customer service and willingness to partner with us. Review collected by and hosted on G2.com.

Overall it's a great solution, I appreciate the weekly Office Hours discussions to continously build our understanding of the solution and their support's quick responses to questions. The only thing I dislike is what I have observed as gamification in their system. I have NOT used it so to be fair this only from reviewing their setup and watching their webinars on the possibility of adding it. It is geared more at a competitive nature than an interactive and fun way to use content. Review collected by and hosted on G2.com.

The whole reason for starting with DC was to get back some control over our content. We were previously with a service that charged for technical support, and would not allow us to do any in-house troubleshooting. DC gave us full control and also allowed us to forward client questions, as well as give access to their own tech support if we found ourselves in a bind. The time with DC has been low-stress and low-impact. I love DigitalChalk (DC)! Review collected by and hosted on G2.com.

I really don't know of any off hand. The entire experience has been positive. DC is always committed to improvement of experience. Review collected by and hosted on G2.com.

The support has to be one of the best I've dealt with. You receive timely and relevant help with great follow-up responses if ou need help beyond your initial question. I've yet to be left hanging without a question or issue being solved. Also, it was very easy to set up and to push out to all our staff. We run over 4,000 courses a year and this was very easy to integrate into our training program. Review collected by and hosted on G2.com.

It's not a downside as much as a hope for future development. I wish that there was a stronger LMS creator so you could develop better courses without needing as much outside help. Something like Articulate, but not even that dynamic. We're not LMS developers, so as much help to simplify the full course development would be fantastic. Review collected by and hosted on G2.com.

The customer support. Always timely and always kind on their responses. Review collected by and hosted on G2.com.

Some features could still be added but I may be nitpicking. Review collected by and hosted on G2.com.

Reliable, consistent, and responsive would be the first three things that come to mind when I consider what I like best about DigitalChalk LMS. I've been using DigitalChalk for approximately seven (7) years. They have continued to improve their platform while maintaining excellent customer service. Review collected by and hosted on G2.com.

As a entrepreneur I struggle with figuring out a more seemless way to register the students. I wish they could register themselves and instantly be connected to their classes. They could, but my students are self-pay. Therefore I need to secure payment before they land in the online classroom. Review collected by and hosted on G2.com.

Accessibility worldwide to users of all types of computers. All that is needed is Internet access. It is also easy for staff to onboard new students so that it's easy for new students to use and integrate. Review collected by and hosted on G2.com.

Lots to clicking on the Admin side to get where you need to go. Some features could be streamlined. Review collected by and hosted on G2.com.

I like the fact that DC LMS is user-friendly and is very easy to navigate through. Review collected by and hosted on G2.com.

I don't have any downsides with DC LMS as of yet the program is easy to navigate and has assisted me daily. Review collected by and hosted on G2.com.

We moved from another LMS last month and are really pleased with the system. Learners are able to use it with ease and the features and feel is modern.

Support is excellent with prompt responses from all of our queries and the developers are always keen to improve through customer feedback. Review collected by and hosted on G2.com.

Some additional flexibility with user permissions and reports would be useful. Review collected by and hosted on G2.com.

I love the customization features that allow us to modify our delivery based on a custom request from a customer. I also love that they can handle large vide files and deliver them with ease. Review collected by and hosted on G2.com.

I wish their reports were more flexible and offered more at the customer level. Review collected by and hosted on G2.com.

It is easy to add and track student progress in DigitalChalk Review collected by and hosted on G2.com.

I haven't had any negative experiences with Digital Chalk Review collected by and hosted on G2.com.