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DeskTime Reviews & Product Details - Page 2

DeskTime Overview

What is DeskTime?

DeskTime is an easy-to-use automatic employee productivity monitoring software that allows managers to keep an eye on their team’s work without micromanaging every aspect of their employees’ day. We believe managers shouldn’t have to spend their time worrying about employee productivity, and employees shouldn’t be bogged down by tiresome manual time tracking methods. The solution is easy: DeskTime. DeskTime allows managers to establish a culture of transparency and honesty in their team while enabling employees to set clear boundaries about their work/life balance. With DeskTime’s productivity monitoring features, managers can learn their team’s work habits, schedule employee shifts, manage absences, and track specific projects or tasks. This will make it easy to oversee the team’s work progress and ensure that no employee is overworked or underutilized. DeskTime's features include: - fully automatic online and offline time tracking - project management - shift and absence scheduling - optional screenshots - custom reports - and much more Take the stress out of your workdays and bring transparency into your workplace with our automatic employee time tracking app.

DeskTime Details
Product Website
Languages Supported
English, Spanish
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Product Description

DeskTime is a real-time automatic time tracking software that tracks and analyzes your productivity by sorting the different applications that you or our employees use into the categories “productive”, “unproductive” or “neutral”.

How do you position yourself against your competitors?

Implementing DeskTime gives companies a way to plan and distribute their resources wisely, avoid employee burnout, and save money as a result.

- DeskTime has proven to boost employee productivity by 30% within the first weeks of using it
- Everything is fully customizable
- Time tracking with the desktop app is automatic - it starts as soon as you open your computer and ends when you close it
- We offer URL and Document title tracking for comprehensive productivity analysis
- DeskTime's break reminders and productivity data are aimed to improve time management, maintain a healthy work-life balance, and avoid burnout
- While we do offer an optional screenshot feature, we do not register keystrokes or precise mouse movements to honor user privacy.


Seller Details
Company Website
Year Founded
2004
HQ Location
Rīga, Rīgas rajons
Twitter
@DraugiemGroup
1,258 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Description

Draugiem Group is a Latvian-based company that specializes in developing and managing a variety of online projects and services. Founded in 2004, it is best known for its social networking platform, Draugiem.lv, which is one of the largest social networks in Latvia. The group also focuses on technology innovation, including mobile applications and software development, as well as providing digital marketing solutions. Their diverse portfolio reflects a commitment to enhancing the digital experience for users and businesses alike. For more information, visit their website at [draugiemgroup.com](https://www.draugiemgroup.com).


RG
Overview Provided by:

Recent DeskTime Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Automatic with variety of options to customize it all"
Automatic time tracking with option to independentaly track projects. Probably the best and easiest integration in the market. I frequently use it....
HN
Haley N.Small-Business (50 or fewer emp.)
3.5 out of 5
"Desk Time Review"
I like that it works in the background without having to do to much manual tracking.
Juan Miguel A.
JA
Juan Miguel A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Es justo lo que buscaba"
Sus reportes son sencillos y al punto. Me sirve tanto para medir mi propia productividad como la de mi equipo.

DeskTime Pricing

Exclusive savings on DeskTime through G2 Deals

Increase your team’s productivity by 30% with DeskTime – one of the leading fully automated time tracking solutions. Save 20% by claiming this exclusive G2 Deal for a monthly subscription to our most popular Premium plan.

How to claim this offer

Click “Claim Offer” and register for a free 14-day trial now! The exclusive offer will be already applied to your account and will kick in once you decide to continue with the Premium plan and add a valid payment method to your account. The discount will be valid for your first 6 months.

Deals
$8 USD / user monthly
$10 USD / user monthly
20% off
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DeskTime Media

DeskTime Demo - Projects overview
Overview about worked on
DeskTime Demo - Admin Dashboard
Daily view for average company standings
DeskTime Demo - My DeskTime section
Individual profile information
DeskTime Demo - Reports Overview
Overview about company statistics
DeskTime Demo - Screenshots
Employee screenshots overview
DeskTime Demo - Profile monthly view
Details about employee's monthly statistics
Play DeskTime Video

Official Downloads

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336 DeskTime Reviews

4.5 out of 5
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336 DeskTime Reviews
4.5 out of 5
336 DeskTime Reviews
4.5 out of 5

DeskTime Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DeskTimeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Karen S.
KS
Marketing Director and Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DeskTime?

This has helped when staff need to work away from the office especially when they are only working for a small amount of time. It allows them to log in and my accountant knows when they worked based on the time shown and photos of work they were on. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

No version can be used in stealth usage if you suspect someone of time stealing. My team does not have that issue but I have had staff in the past doing everything they could to make other software think they were working when they were not. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

My accountant can log in and see what time has been approved when I am out of the office and unable to send reporting to her. Productivity has drastically improved in a job where it is very easy to go down a rabbit hole on social media and get lost. I mean that for myself too where I can see unproductive parts of my day as well. Review collected by and hosted on G2.com.

LS
IT Technical Support Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DeskTime?

Overall features of Desktime fits best to every organization that wanted to maintain and uplift productivity, encourage users to bring their full potentials, optimizes work efficiency. The backend features and security controls of Desktime that can be applied from account to team to individual level is great tool. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

While notification features beta version is active, I wish it could be enhanced further to provide real time and agile notifications not only from the tool but in a form of email, most especially those that concerns security or unproductivity. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

Engagement, Productivity and Efficiency Review collected by and hosted on G2.com.

Akash D.
AD
GM - Operations & IT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DeskTime?

We are using it for almost three years.

We got this implemented within 2 days of signing up. The most important feature for us is Time Tracking and department wise APP/website mapping.

We never contacted teh customer care as we never faced any issue at all. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Teh calender syncing is not real time, it gets update after 203 hours soemtime. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

We are able to check if any employee is slacking or not spenidng enough time on system as per tehir role. It is alsi usefull to keep eye on employee doing work from home. Review collected by and hosted on G2.com.

Jignesh P.
JP
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DeskTime?

DeskTime is a very efficient and user-friendly time-tracking app for improving productivity. Its greatest asset lies in its seamless automatic time-tracking feature, which can operate unnoticed in the background while keeping track of work hours without constantly seeking manual input. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Mobile version feels somewhat limited compared to the desktop version. Details such as in-depth reporting or detailed task management could be optimized better for mobile users. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

No micro management is needed as it is being very well done by DeskTime. You can focus on deliverables Review collected by and hosted on G2.com.

Burhanuddin B.
BB
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DeskTime?

With the Desktime our time traking work is very easier. and accurate. When we give the time record project wise its possible in a minutes. Our whole team is likes desktime working beacuse its not human related work so they are not worry about the error. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

WE dont know anybody dislike the desktime working. but some of the common features which we need form desktime which is important. like Attendance report. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

If any person adds the Gap Time Reason then they Need to notify the administrator Review collected by and hosted on G2.com.

JC
Research Guru and Chocolatiering Oompa Loompa
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about DeskTime?

My first experience with the Paid App on WIndows was mostly successful but when I had a glitch I contacted them and in an update it was fixed. The process was smooth and ultimately reassuring as their customer service for a software app was excellent.

About the app: It's well thought-out, not to overwhelming to learn or onboard others, and browser-interface based so very convenient but only in a one dimensional way.

I analyzed and evaluated 4 Time Tracking software/apps and DeskTime's ease of use and learning with pleasant interface clearly won out. I was able to trial the full scope of DeskTime too, which is nice and the decision to purchase a license was fully justified for the time I used it. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

This app works best if you are locked at your desk and you have limited the number of tasks you are paid for online. BUT the App only serves to tell me when I was on certain websites and my Windows explorer. It doesn't break up the Tasks by time on those websites. For example, I research so having multiple "task"under the rubric of research can be difficult to track. PROBLEM: The Web timer has a Description slot and a Task slot for the Project you are timing but this is confusin and you can't sort by Description so it shouldn't be first in the listing. Further, if I have two tasks and want to see in real time how much of each I have been working on them during the work day there isn't a screen to switch to for this. The productivity bar is a waste of space. Therefore the App doesn't delineate the times, or another way, it doesn't track times only pretends to track productivity. Very frustrating. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

DeskTime serves primarily to track what websites I am on (Although I have dual monitors and it's only able to track one so I may be reading/researching) on one page but the time tracked is from the last monitor in focus). As a researcher consultant this adds credibility to my invoicing as I can show my work (ie. that I wasn't just on Facebook or socials, etc). Review collected by and hosted on G2.com.

PG
Project Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DeskTime?

It is very useful to keep track of how much time users spend on each project and monitor the appropiate usage of IT resources.

The mobile app timer is very useful for field personnel Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

The cost per user is some consideration for users that are not frequently online, probably a different pricing for just the timer funcionality would make it more affroable. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

It makes collecting the information for time tracking of field teams much easier. Review collected by and hosted on G2.com.

Vivek  P.
VP
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DeskTime?

The most favourite part of desk time is flexibility with puctuality. By using Desktime we are able to run the organisation with Work From Option confidently beacuse app provide us everything including screen shots as well. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

The reply from customer support was very late specially in India besides of this every thing is working great. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

As I said previously Desk Time solved the problem of monitoring productive time of employee while they are doing Work From Home. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Hi, Vivek! Thank you for your feedback! We’re sorry to hear you experienced a late reply from DeskTime’s customer support. We try our best to get back to you as soon as possible, however take into account that our Support team is available via email, phone, and live chat from Monday through Friday, 9.00 to 22.00 EET (Eastern European Time), which is 3.5 hours behind IST (India Standard Time).

SK
System Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DeskTime?

When we using Desktime in our Company, we are improve our employee productivity and we can mange their working hours for Salary process. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Not getting any nagativity about desktime based on our usage. Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

Before implementing Desktime, Not possible to check what our employees working on their system.

After implementing Desktime, Now we can monitor our employees activity on their system usages.

Also we can process their Salary based on Desktime Attendance using login and logout time. Review collected by and hosted on G2.com.

Demmy  A.
DA
KAM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DeskTime?

Screenshots every 5 minutes and the different settings we can setup b. Super easy to use Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

maybe that it cant be used in mobile as well as the desktop app Review collected by and hosted on G2.com.

What problems is DeskTime solving and how is that benefiting you?

screen monitoring because we all work remotely Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We’re glad to hear that you’re enjoying DeskTime. We appreciate your feedback regarding the mobile app and understand how important it is to have a seamless experience across all devices. Our team is continuously looking for ways to improve, and we value your input highly. If you have any specific suggestions, we’d love to hear them! You can submit your feature requests here: https://desktime.com/feature-requests