Default Reviews (62)

Reviews

Default Reviews (62)

4.6
62 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and seamless integrations with existing tools, making it a reliable choice for managing inbound lead workflows. Many appreciate how it simplifies complex processes, allowing teams to automate tasks without technical expertise. However, some users note a learning curve when setting up advanced features.

Pros & Cons

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Sara Z.
SZ
Sara Z.
SDR
Mid-Market (51-1000 emp.)
"Simple inbound scheduling"
2.5/5
What do you like best about Default?

Easily connects client to calendar. Easy transition to book meetings. Review collected by and hosted on G2.com.

What do you dislike about Default?

Had a few technical difficulties in getting everyone's calendar successfully synced for round robin. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Default?

The best thing about default is it makes it easy to schedule meetings with prospects. Review collected by and hosted on G2.com.

What do you dislike about Default?

The link formats are unprofessional. I have to make edits to my emails to cover the link. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great tool to automate workflows; needs more personalization options"
4/5
What do you like best about Default?

I like how Default allows us to pass leads directly off to the approprate sales team member's calendar. It solves issue of leads requesting a demo and then needing to be handed off manually. Review collected by and hosted on G2.com.

What do you dislike about Default?

Need more customization options for the emails sent from Default - I want these to look fully branded like they come from my company; currently there isn't that option. Also the tool looks intuitive until you start to use it. CS team is pretty responsive to help fix bugs that pop up. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Implemented Default from Day 1"
5/5
What do you like best about Default?

We discovered Default through a post we noticed on Linkedin as we were getting our GTM motion off the ground and implemented it from Day 1 of spinning up sales on our team.

The implementation took < 15 minutes and the team has been incredibly responsive to taking our feedback and building new features that support us (sometimes in less than a day!) Review collected by and hosted on G2.com.

What do you dislike about Default?

Not a dealbreaker; but there are some minor design-related features the product lacks (but I know the team is working on)! Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great Product Overall"
5/5
What do you like best about Default?

The simplicity of inbound Meeting Scheduling and Lead qualification! Review collected by and hosted on G2.com.

What do you dislike about Default?

There can defintiely be a learning curve when initially setting up the platform. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"One of the most underrated tools to come out in awhile"
5/5
What do you like best about Default?

Easy to set up and get up and running. It brings it so many different parts of my tech stack that I don't need to worry what's going to work or where it's going to break. Review collected by and hosted on G2.com.

What do you dislike about Default?

It is still a young startup so there are some little things to get use to - but I see that as a good thing so I can help them with product roadmap and direction. Review collected by and hosted on G2.com.

AM
Allen M.
Small-Business (50 or fewer emp.)
"Great for Dynamic teams"
5/5
What do you like best about Default?

Customization of different workflows and links Review collected by and hosted on G2.com.

What do you dislike about Default?

The UI is a little bit hard to navigate and not straight forward Review collected by and hosted on G2.com.

Drew J.
DJ
Drew J.
Product Specialist
Small-Business (50 or fewer emp.)
"Default offers a variety of customizable workflows and has a very simple design."
5/5
What do you like best about Default?

I love the lead routing abilities and simplistic nature of the product. Review collected by and hosted on G2.com.

What do you dislike about Default?

Sometimes we've experienced bugs on our end with lead routing however, our account representative has been extremely helpful. Review collected by and hosted on G2.com.

Henry B.
HB
Henry B.
Small-Business (50 or fewer emp.)
"Intuitive and Effective"
5/5
What do you like best about Default?

The platform is incredibly intuitive to use and adds a ton of value. It's helped us automate our inbound process and allowed us to process more deals with fewer reps. Review collected by and hosted on G2.com.

What do you dislike about Default?

Nothing to report — the platform is simple, the team is very responsive, and any kinks were worked out instantly. Review collected by and hosted on G2.com.

Natalie T.
NT
Natalie T.
Chief of Staff
Mid-Market (51-1000 emp.)
"Replaces Calendly & needing to hire Salesforce admin"
5/5
What do you like best about Default?

I love that it keeps scheduling & leads routing workflows all in one place. You can also easily see leads, demos booked/meetings data week over week. Review collected by and hosted on G2.com.

What do you dislike about Default?

Nothing stands out at this time. We love using Default! Review collected by and hosted on G2.com.