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Default Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

Default Media

Default Demo - Revenue workflows
Customizable, powerful workflow builder that cuts speed-to-lead in half and converts more inbound pipeline.
Default Demo - Scheduler that doesn't drop leads
Automatically follow up with leads that don’t book and watch your conversions skyrocket.
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Default Reviews (62)

Reviews

Default Reviews (62)

4.5
63 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and seamless integrations with existing tools, making it a reliable choice for managing inbound lead workflows. Many appreciate how it simplifies complex processes, allowing teams to automate tasks without technical expertise. However, some users note a learning curve when setting up advanced features.

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Effective for Inbound lead enrichment and feeding to CRM"
What do you like best about Default?

Default has been very helpful in the collection of website visitors and turning them into inbound MQL's with enriched data. Default integrates directly with our CRM as well as our outreach toolkit, allowing for a seamless data flow and ensuring no leads slip through untouched. Review collected by and hosted on G2.com.

What do you dislike about Default?

I haven't come across anything that has been disruptive to our workflow. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Default made Inbound handling seamless"
What do you like best about Default?

Flexibility to qualify inbound and route it to different teams. Review collected by and hosted on G2.com.

What do you dislike about Default?

Nothing major, UI could be a lot better on the app front. All good on the scheduler's front. Review collected by and hosted on G2.com.

Kaylee M.
KM
Practice Development Manager
Mid-Market (51-1000 emp.)
"Extremely convenient tool for entire sales cycle"
What do you like best about Default?

As easy as copying & pasting a link to share with customers to book time with you whenever -- uploads directly to & automatically works around your google calendar (or whatever calendar platform you use) Review collected by and hosted on G2.com.

What do you dislike about Default?

I LOVE default but wish there was a better "tutorial" for how I can leverage the entire platform for my specific role (this could be an improvement to be made by my own company however) Review collected by and hosted on G2.com.

Brandon P.
BP
Head of Marketing
Small-Business (50 or fewer emp.)
"Inbound scheduling & qualification on auto pilot!"
What do you like best about Default?

It takes the headache out of inbound scheduling and qualification. We're able to set qualification parameters so if someone signs up and meets our ICP, they can instantly book a meeting with a sales rep, eliminating the back and forth and saving us hours.

Plus, the way it integrates with our existing tools like Hubspot and Slack makes the whole process feel seamless. Our inbound conversion rate went up significantly thanks to Default! Review collected by and hosted on G2.com.

What do you dislike about Default?

There can be a learning curve when first setting up the platform, particularly with configuring more advanced workflows. Their CX team has been amazing and always gets back to us quickly, but it would be helpful if there were more in-depth tutorials or templates to make it as easy as possible to get started. Review collected by and hosted on G2.com.

Fernanda  S.
FS
Account Executive
Small-Business (50 or fewer emp.)
"Great usage"
What do you like best about Default?

We've been using it mostly for attribution and tracking lead sources. Great experience so far and I really like the UX/UI. Review collected by and hosted on G2.com.

What do you dislike about Default?

Had some dificulties using the scheduling tool at first. But you get the hang of it Review collected by and hosted on G2.com.

Cecelia G.
CG
Mid-Market (51-1000 emp.)
"Default is fast, easy to use, &super customizable for all of the different meeting types I conduct."
What do you like best about Default?

How clear and easy it is for my clients to book and understand the meeting type. The automation rocks! Review collected by and hosted on G2.com.

What do you dislike about Default?

Excessive amount of links. Sometimes it can be confusing with so many links. Review collected by and hosted on G2.com.

Sarah K.
SK
Small-Business (50 or fewer emp.)
"Lifesaver getting out of Salesforce forms!"
What do you like best about Default?

Clear, easy to manage flow and assignments. Review collected by and hosted on G2.com.

What do you dislike about Default?

During onboarding there were a handful of sidecases we ran into, and needed to find solutions for, so just ensure you keep those in mind. But, customer support was top-notch helping with these issues. Review collected by and hosted on G2.com.

Pankaj S.
PS
Small-Business (50 or fewer emp.)
"The easiest way to set up all your inbound operations"
What do you like best about Default?

Our entire inbound engine runs on default.com, and we can't seem to imagine why anyone would not use this as a core tool in the marketing/sales stack!

The product fixes every possible problem you could imagine when handling inbounds - be it qualification, routing or tracking. Additionally, the fact that the entire product is plug-and-play makes endless customization a breeze. What used to take us hours in our inbound management process, now takes us seconds to achieve:)

Moving from a completely manual inbound process to default.com, especially when experiencing hypergrowth definitely helped us scale in the right way. Review collected by and hosted on G2.com.

What do you dislike about Default?

Absolutely nothing! Great product, great support and a great team that's always adding new features to make our lives easy - what more do you need to ask for:) Review collected by and hosted on G2.com.

Joseph B.
JB
Sr. Demand Generation Manager
Mid-Market (51-1000 emp.)
"The Best Support and Team I've Worked With"
What do you like best about Default?

Default has a great process to build unique flows that go beyond just calendar booking. Sure, they do that. But they're also a data integrator. Think Lean Data mixed with Chili Piper mixed with Clay all wrapped up in one solution. Review collected by and hosted on G2.com.

What do you dislike about Default?

Not much to dislike. They're early, so there are some features I'd love. But, they also listen to customers so well and prioritize the right things based on our feedback. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Default makes scheduling a breeze!"
What do you like best about Default?

I love being able to have personal meeting links for individuals across a number of different teams and those meeting links being very easily accessible for anyone that may need them. Default helps keep things organized for easy access! Review collected by and hosted on G2.com.

What do you dislike about Default?

The integration with gmail was a little confusing at first. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

Perceived Cost

$$$$$
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Default Features
Priority Matching
Account Tiebreakers
Fuzzy Matching
Match and Route
Multi-Objects
Territories
Service level Agreements
Audit Logs
Duplicate Match
Email Integration
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Default