Datto SaaS Protection Pros and Cons

The capabilities of restoring quickly and the setup is easy and quick. 24/7 support is great and always helpful. Review collected by and hosted on G2.com.

Nothing I can think of. I like everything about Datto SaaS Review collected by and hosted on G2.com.

It's a simple but powerfull cloud backup. I use it to backup my work files and files I share with my team. Review collected by and hosted on G2.com.

Nothing negative to add, so far. It works well. Review collected by and hosted on G2.com.

Its simplicity and competitive price is something really worth it. Review collected by and hosted on G2.com.

Is not 100% stable, too many non ETA issues Review collected by and hosted on G2.com.

It is extremely easy to recover anything ranging from mails to onedrives and sharepoint data.

All we needed to do in regards of implementation was login under an admin account to retrieve all the permissions and it was fully done.

Restoring is easy, selecting specific snapshots works fine and the retention is massive (can depend on contract) Review collected by and hosted on G2.com.

Troublshooting when an error/warning occurs is close to impossible yourself, you do have to rely on Datto support (Though I have had zero issues with the support) Review collected by and hosted on G2.com.

Centralised reporting into Daddo RMM and IT glue is awesome. What's disappointing? Is it inability to actually back up sass products specifically? Microsoft 365 Review collected by and hosted on G2.com.

Inability to back up Microsoft 365 without sending me lots of errors Review collected by and hosted on G2.com.

Ease of setup and management

So quick and hands free Review collected by and hosted on G2.com.

Support

No archive backups

365 throttling Review collected by and hosted on G2.com.

It is a cloud-to-cloud solution, easy to manage, and works really well. Review collected by and hosted on G2.com.

There is not really anything that I can think of offhand that I disliked? Review collected by and hosted on G2.com.

I like how straightforward it is to set up. It is an entirely cloud-based solution with a set cost per seat, allowing us to integrate this product nicely into our portfolio of services. Review collected by and hosted on G2.com.

I wish there was more granularity in permissions for administrators and the capability to create automatic reports and alerts. Review collected by and hosted on G2.com.

It cannot be understated how simple and quick it is to set up SaaS Protection. All you need is an Admin user account credentials, and you are ready to rock. Plus - restoring data is effortless and quick as well. Review collected by and hosted on G2.com.

There is not much to dislike about the product. Years ago, when it was branded Datto Backupify, it was not the speediest, but they have made great strides to improve and I can attest to the speed of recovery. Review collected by and hosted on G2.com.

The ability to use and deploy is simple. Being able to cover more with one product. Review collected by and hosted on G2.com.

Perhaps a little more training available for technicians. Review collected by and hosted on G2.com.