Cvent Supplier & Venue Solutions Pros and Cons

Cvent Passkey has been a blessing to my property to say the least. It has increased out ancillary revenue by over $100k in room upsells alone. It has also streamlined our Individual Reservation process, giving attendees the power to choose their accommodations while enjoying our fabulous amenities. Event Planners can easily access registration, reservations, and logistics for their room block which lets them know exactly where their numbers are for registration, staff rooms, and VIP accommodations. I use the software every day to report to our leadership teams and all of the reports were easy to understand. Our Success Specialist also took great care to make sure all of our marketing looked as amazing as it is in person. Review collected by and hosted on G2.com.

I have very little negative feedback about Cvent Passkey. Once a user has gone through a few training modules, the software is user friendly enough to give you room to learn along the way. Review collected by and hosted on G2.com.

I have loved being able to use Passkey to track hotel reservations and make changes easily without having to ask the hotel. I like all of the new reporting features and the ease of finding duplicate reservations through the reports. Review collected by and hosted on G2.com.

The passkey call center reservation form could be more updated and match the new reporting portal and multireservation tool. Review collected by and hosted on G2.com.

Ease of planning and having housing in one platform Review collected by and hosted on G2.com.

All the numbers when consolidating the data and moving numbers around in subgroups post reservations. Review collected by and hosted on G2.com.

It helps the sales and events team work together more effectively and helps the RFP process be so much smoother Review collected by and hosted on G2.com.

Nothing - the tool is extremely useful. It is particular useful for the hotel and hospitality industry - perhaps it could be adapted to make it useful for other industries. Review collected by and hosted on G2.com.

My team uses a combination of Cvent products for our events. Cvent Lead scoring integrates seamlessly allowing us to empower our sponsors to have the best engagement with attendees. Review collected by and hosted on G2.com.

Would be great if it was easier to export data. Review collected by and hosted on G2.com.

Streamlines the process of responding to RFPs and making it much more efficient!

This will be really helpful to both the planner and the supplier Review collected by and hosted on G2.com.

Nothing that I can think of at the moment. Review collected by and hosted on G2.com.

Very user friendly, even a novice feels advanced. Review collected by and hosted on G2.com.

Currently havenlt found anything I dislike yet. Review collected by and hosted on G2.com.

It saves my team a lot of time and gives customers access to live pickup Review collected by and hosted on G2.com.

I haven't been able to find anything I don't like Review collected by and hosted on G2.com.

The product is very easy it is to use! I like that it is not intimidating and that it is a very modern product. Guests tend to really like that. Easy access is a plus as well! Review collected by and hosted on G2.com.

There is not much to dislike about it. There is no way to separate if clients make their own reservations or if it's a list. For example, if a client wants to know who made a reservation on their own, outside of the list. Review collected by and hosted on G2.com.

I love how convenient it is for not only us but for the clients as well. It prevents interruptions to answer simple things the client may need to know about and also is very secure. Review collected by and hosted on G2.com.

There are many security features to log in to verify your information and accessibility, but other than that, there really is nothing to dislike and such a time saver! Review collected by and hosted on G2.com.