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Culture Cloud by O.C. Tanner Reviews & Product Details

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I love the idea that your peers and managers may give you a reward and a compliment that can be turned into gifts to treat yourself. They have a great diverse line of products to choose from with something for everyone and every point amount. The products are point priced fairly. It is a great program that I am glad my employer has given us. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

The only downside I have found is the last item I used my points for was not what I expected and I proceeded with a return request and found out I am responsible for paying for shipping the item back. Unfortunately the item was a boxed set of pots and pans so it is going to be pricey to return. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

I do not believe it solves a problem. It does however make you feel good when someone takes the time to submit a compliment about your work. Review collected by and hosted on G2.com.

Culture Cloud by O.C. Tanner Overview

What is Culture Cloud by O.C. Tanner?

O.C. Tanner’s Culture Cloud™ is an employee recognition platform for enterprise and global workforces. Culture Cloud helps companies create large-scale programs that deliver truly personal employee recognition experiences. O.C. Tanner pioneered the employee recognition industry nearly a century ago, and today, our Culture Cloud platform helps more than 13 million people around the world thrive at work. Thousands of enterprises, including 30 on the Fortune Best Companies To Work For list, trust Culture Cloud to connect their people to purpose, accomplishment, and one another. Culture Cloud checks every box on the HR and IT wishlist (including some you didn’t know you wished for). ✓ One of the world’s best-rated recognition apps ✓ A central, customizable platform ✓ Plug-ins that enable recognition in everyday apps (like email) ✓ A user-friendly social wall, nominations, approvals, and presentation tools ✓ Broadcastable success (think TV monitors and intranets) ✓ Yearbook, a collaborative service-award experience pioneered by O.C. Tanner ✓ Built-in educational tools ✓ Rewards people love, including adventures, cool tech, gift cards, brand name merch, concerts, events, custom symbols of achievement, and charitable giving ✓ Industry-leading admin tools and dashboards ✓ HRIS API connections ✓ The most results-oriented team of experts on the planet

Culture Cloud by O.C. Tanner Details
Product Website
Languages Supported
Czech, German, Greek, English, French, Hungarian, Indonesian, Italian, Japanese, Korean, Macedonian, Dutch, Polish, Portuguese, Romanian, Slovenian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Culture Cloud is a cloud-based platform that helps organizations inspire and appreciate great work. Recognition done right can transform organizations, ignite enthusiasm, increase innovation, and drive bottom-line results.

How do you position yourself against your competitors?

We provide a variety of meaningful, personal recognition experiences that go far beyond typical point transaction software.

Based on the industry’s most respected research (including our annual Global Culture Report), our Culture by Design approach and Culture Cloud software and services deliver measurably improved employee engagement, retention, and business growth metrics. Everything we do is designed to create powerful personal employee experiences that impact company culture.


Seller Details
Company Website
Year Founded
1927
HQ Location
Salt Lake City, UT
Twitter
@octanner
8,135 Twitter followers
LinkedIn® Page
www.linkedin.com
1,622 employees on LinkedIn®
Description

O.C. Tanner is a global leader in employee recognition and engagement solutions. The company specializes in helping organizations enhance workplace culture through meaningful recognition programs, awards, and services that celebrate employee achievements. With a focus on improving retention and motivation, O.C. Tanner offers a range of customizable tools and resources to foster a positive work environment. For more information, visit their website at [octanner.com](https://www.octanner.com).


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Recent Culture Cloud by O.C. Tanner Reviews

Roy V.
RV
Roy V.Enterprise (> 1000 emp.)
5.0 out of 5
"I'm very satisfy about the service provided"
I like the efficiency of the service received.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great customer service"
I had a query about a product I was looking for that is no longer available. I sent an email question and received a reply within a few hours.
CH
cris H.Enterprise (> 1000 emp.)
3.5 out of 5
"great customer service"
great selection and fast customer response
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Culture Cloud by O.C. Tanner Media

Culture Cloud by O.C. Tanner Demo - Culture Cloud Recognition
Culture Cloud offers a long list of creative ways to recognize, from e-cards, individual points, and group points deposits to special nominations, fun gifts, and custom awards.
Culture Cloud by O.C. Tanner Demo - Automatic recognition nudges
Increase participation with helpful reminders via app or email—no extra administrative work required.
Culture Cloud by O.C. Tanner Demo - Track program impact in real-time
See real-time program activity, break down usage by geography and department, cross reference culture metrics, understand flight risk, and more.
Culture Cloud by O.C. Tanner Demo - Culture Cloud Anniversaries
Celebrate employees’ career anniversaries with a personalized Yearbook, branded merch, powerful symbolism, and/or access to items in our vast Award Store. Our software makes it simple (and automatic).
Culture Cloud by O.C. Tanner Demo - Add recognition to the flow of work
We have integrations with the most popular apps, including Workday, Google, Slack, and Microsoft Outlook and Teams. And we’re constantly adding new ones!
Culture Cloud by O.C. Tanner Demo - Motivate teams with a common goal
Tie points to any goal or initiative. Create new programs and include past ones. It’s a simple, self-serve tool that consolidates programs while letting owners maintain autonomy.
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Video Reviews

675 out of 676 Total Reviews for Culture Cloud by O.C. Tanner

4.8 out of 5
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Culture Cloud by O.C. Tanner Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Culture Cloud by O.C. TannerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jefferson R.
JR
Global Category Buyer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

The plataform is really easy to navigate and by rewarding recognition of other colleagues you insentivise this culture of giving feedback to other who made a difference at work. I recently purcharsed some rewards using the plataform and the process was really smooth, with fast delivery and good tracking information. One of them was not as expected so I decided to return it. Customer support was fast on their feedback and the returning process was also really straight forward and easy. I really like this plataform. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

So far, I have not had any complains about the plataform. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

It is increasing significantly the habit of giving feedback to other colleagues and serving as a tool to share and foster appreciation among them. This in turn increase their connections and serve as an incentive to always go an extra mile to help others that could use an extra hand. Review collected by and hosted on G2.com.

NR
Initiatives Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I've been using Culture Cloud by O.C. Tanner for several years through my employer, and it's always been a great experience. My colleagues and I really value the fact that we can tangibly reward one anther's work and show appreciation. There are so many options available, which are updated often, that everyone can find something they'd like. The customer support is wonderful as well. If any issues come up, which is rare, there is always someone to offer an efficient solution. The site is easy to navigate, which enables everyone to use it as often as they'd like. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

There's not much to say that's negative. Every experience I've had with this platform has been positive. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud by O.C. Tanner really does make it easy and rewarding to recognize colleagues for all levels of contributions, from day-to-day help all the way to significant achievements. Review collected by and hosted on G2.com.

JT
Senior Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I am writing to express my sincere appreciation for the incredible services your company provides. Your innovative approach to employee recognition and rewards has made a significant impact, and I am thoroughly impressed with the quality and efficiency of your offerings.

Not only do your services foster a positive and engaging environment, but they also make celebrating achievements a seamless and enjoyable experience. The platform is user-friendly, and the wide range of options available ensures that everyone feels valued and appreciated.

I would also like to highlight the exceptional performance of your customer support team. Recently, I had an issue regarding a coupon code, and your team resolved it with remarkable speed and professionalism. Their promptness, clear communication, and solution-oriented approach left me genuinely impressed.

It is clear that OC Tanner prioritizes customer satisfaction and strives to exceed expectations in every interaction. I am extremely happy with your services and the positive impact they bring, and I will not hesitate to recommend your company to others.

Thank you for your outstanding efforts and for setting such a high standard of excellence. Keep up the fantastic work! Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I truly have no dislikes about your company. The services are seamless, effective, and impactful, and the support team is incredibly responsive and professional. Your commitment to excellence sets you apart, and I am extremely happy with my overall experience. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud by OC Tanner is helping me solve key challenges related to employee engagement, recognition, and motivation. It provides an excellent platform to celebrate achievements, foster collaboration, and create a positive workplace culture. It simplifies the process of recognizing contributions, boosting morale, and ensuring employees feel valued, which ultimately enhances overall productivity and team spirit Review collected by and hosted on G2.com.

Andrew S.
AS
Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I recently had the pleasure of interacting with the customer support team at O.C. Tanner her name was Grace Cooley while redeeming my 5-year service award with Northside Hospital. The experience was truly exceptional.

The representative I worked with demonstrated outstanding professionalism and a genuine appreciation for my work as a healthcare provider. She patiently walked me through the redemption process, breaking down each step in a clear and concise manner. Her ability to address all my questions and concerns with care and attention left me feeling confident and valued.

It's evident that O.C. Tanner not only provides excellent recognition solutions but also ensures their customer support reflects the same level of commitment and respect. This interaction reinforced my appreciation for the platform, and I wholeheartedly recommend O.C. Tanner and Culture Cloud Recognition to anyone seeking meaningful and effective recognition solutions. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

genuinely cannot think of anything I dislike about my experience or the platform. Everything met or exceeded my expectations Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud by O.C. Tanner is helping to foster employee engagement and strengthen workplace morale. It provides an effective way to recognize and appreciate both leaders and employees, creating a positive and motivated work environment. This platform has been instrumental in building a culture of appreciation and connection Review collected by and hosted on G2.com.

LB
Customer Care Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I find it easy and quick to recognzie my teammembers for things well done. It is best to recognize them immediately after the positive behavior/interaction and Culture Cloud allows me to do this. Whether it is recognizing them for a compliment they received from a customer or something I observed them doing, it is easy to recognize them quickly. really appreciate that!

Another Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I wish there was a way to customize the number of points I can award but that may be a limitation from my company and not from Culture Cloud. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Immediate recognition for a job well done. Also allows me to schedule e-Cards for birthdays and annivesarties so they can be delivered on actual date. I also use Culture Cloud to reward team for goals they have met. Review collected by and hosted on G2.com.

Nicholas S.
NS
Program Manager, Financial Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

I recently ordered a product through O.C. Tanner but upon receiving it, I discovered that it was defective. I was a bit concerned about the hassle of getting a replacement, but I was pleasantly surprised by how smooth the process was through Culture Cloud Recognition and O.C. Tanner. I reached out to customer service, and they responded almost immediately. The representative was incredibly friendly, understanding, and reassured me that a replacement would be sent out right away.

The entire experience was stress-free thanks to their quick response and exceptional service. It’s rare to encounter such prompt and professional support, and I couldn’t be more satisfied with how they handled the situation. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I do not have any dislikes or concerns about Culture Cloud by O.C. Tanner. I have used the service many times through my employers recogntition system and have recieved the item quickly. Only once was product defective and they replaced it quickly. The customer service is top-notch. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud by O.C. Tanner has made it so much easier to recognize employees, even when they’re spread out across different locations. With the platform, it’s super simple for managers and teammates to send quick, personalized shout-outs anytime, no matter where everyone is. This means recognition happens in real time, helping employees feel appreciated right when they deserve it. It’s made a huge difference in keeping everyone connected and motivated. Review collected by and hosted on G2.com.

AG
Repossession Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

First, let me say my customer service repKaitlin Turner, was ABSOLUTELY AMAZING.

If I could give her a 1000+ STARS I would. She is truly a STELLAR at communication. She did not miss a beat she kept me not only informed of her every move but made sure I was aware of things being done.

Thank you so much for that Kaitlin. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I dont have any dislike. The communication is definitely TOP NOTCH.

No Issues Here. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

I had used my PRIDE POINTS for an ITEM that was delivered to me. Upon delivery my ITEM was STOLEN from my porch. I reached out O.C Tanner Communication Service got in tocuh with Kaitlin Turner who I have to say is the BEST at what she does. She not only kep communication a flow she kept me up to date on everything. BIG SHOUT OUT TO KAITLIN TURNER. Review collected by and hosted on G2.com.

KF
Payroll Operations Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

O.C. Tanner was quick in responding to my email. Giving me hope that there would be a resolution to my issue. And that they were able to at least try their best. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

That I didn't know know I could contact them directly to address my concerns. I'm glad I know now. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

I redeemed points my company rewarded me with by purchasing a $25 gift card. Well, life happened and I missed my window to redeem my gift card and it was no longer available. I originally contacted Virtual Cards and they were zero help but they mentioned to contact O.C. Tanner and see if they could be of help.

I'm glad I contacted them, they reposnded within 24 hours and just a few days later they send me another code to redem my $25 gift card which I redeemed inmediately. I am very appreciative of their efforts to get my issue resolved. Review collected by and hosted on G2.com.

TQ
Registered Nurse
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

Culture cloud by O.C. Tanner offers compaines a great way to recognize and reward team members. Employees are able to recognize their fellow co-worker's career milestones, and everyday wins as well. Also, the customer service provided is top tier Recently I had to contact O.C. Tanner's customer service team. The response time was amazing and my issue was quickly resolved. I think Culture Cloud is a great platform for any company. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

The downside to using Culture Cloud, is that consumers aren't able to recognize great service. I work in the healtcare industry, and it was always a pleasure to get comments from my patient's. It would be good if consumers were provided with information about Culture Cloud, so they could leave comments regarding their experience with the company/team member. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

Culture Cloud keeps track of all the things employers and co-workers need to rember about the team members. With culture cloud, your no longer dependent on the human brain, which is often forgetful, or even biased. Everyone can receive recognition for meeting a career goal, or reaching a milestone. Review collected by and hosted on G2.com.

SN
System Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Culture Cloud by O.C. Tanner?

Overall the service was easy to use because I was given a link with an access code to view my anniversariy gift catalog. I did not have to create a new user account, and I could easily share the link with my family so they could look at the choices and provide input to my selection. When I emailed the customer service with questions, they also responded fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about Culture Cloud by O.C. Tanner?

I did not order my choice of the anniversary reward right away because I was indecisive and later the item became unavailalbe. There was no other item that interests me. The selection of anniversary gifts was very slim and for the items I did order through O.C. Tanner for previous anniversaries, the quality was not very high. The items either came broken and a replacement had to be requested, or they broke after a short period of time after using. Also when I asked about the time limit to order my anniversary gift, I was given conflicting answers as if the customer service representatives lacked training and did not know the correct answer. Review collected by and hosted on G2.com.

What problems is Culture Cloud by O.C. Tanner solving and how is that benefiting you?

My company outsources the anniversary gifts to O.C Tanner so they can focus on other things they need to do to continue daily operations, I believe. It benefits me as an employee because it is easy for me to identify whom to contact to get my rewards without having to search through the company HR directory or self-service portal. Review collected by and hosted on G2.com.

Response from Program Manager of Culture Cloud by O.C. Tanner

Thank you for taking the time to leave this review, Selene, and we are sorry to hear some of your experiences have been negative ones. We work to source a variety of items that best fit company budgets, and we have shared this feedback with our purchasing and support team for future improvements.