Crystallize Pros and Cons

It's a product that has completely transformed my skincare routine. The formula works like magic. It rejuvenates my skin leaving it feeling moisturized and incredibly soft. Its user interface is a bit difficult to use. Review collected by and hosted on G2.com.

When it comes to customer support Crystallize need some improvement. Their response times are slow. Their availability is limited. In terms of customization options the platform provide features to increase the user experience and allow for greater personalization. Review collected by and hosted on G2.com.

Crystallize has obstructed the way I handle my inventory. The interface is less user friendly making it hectic to navigate and locate what I need in no time. The nin customizable templates have been cumbersome for me. Review collected by and hosted on G2.com.

The real time inventory updates are needed to ensure accuracy and prevent any stock shortages. The customer support team is not always there to assist and provide solutions. Crystallize has its merits; it falls short when it comes to customization options, which limits its adaptability to business requirements. Review collected by and hosted on G2.com.

I abCrystallize needs to prioritize an approach. It requires solutions, for integrations and implementations. Dealing with the varying quality of 3rd party APIs pose a problems. There are some room for improvement in integrations and development templates. Review collected by and hosted on G2.com.

There is a learning curve for users accustomed to CMS/PIM/eCommerce systems; the possibilities for unique data modelling are limited. It would be better if the GraphQL APIs were consolidated. Thats a minor inconvenience. Review collected by and hosted on G2.com.

The quality of their products is obstructive. They provide a limited range of options. Their customer service is nor always helpful and friendly. The attention to detail and the beautiful packaging is needed. Review collected by and hosted on G2.com.

One major drawback of Crystallize is its customization options and lack of flexibility when it comes to features and integrations. Whenever I need anything crystal related Crystallize does not provide this. Review collected by and hosted on G2.com.

What we like best about crystallizing is the easy management of all of our product data and content, the rich, intuitive way of structuring content relationships, and how different the data model is assembled graphically. THE SPEED and setting us up to tailor rich user experiences moving forward. Review collected by and hosted on G2.com.

The downsides are the same things that make it great. The whole ecosystem being an exclusively headless first system makes all integrations and implementations require highly customized solutions. This drew us to a headless system in the first place due to our business logic requirements. Still, the variability in quality and documentation of 3rd party APIs makes this a part of the process that needs considerable attention and monitoring. Review collected by and hosted on G2.com.

One of the major benefits of Crystallize is the data modelling part. The fundaments of CMS and PIM is modelling data, making it accessible in the front-end. The way Crystallize has handled this is awesome - flexible and making it extremely easy for developers, content editors and information architects to collaborate on the data structure. Another benefit is in fact that developers love to work with the product. Review collected by and hosted on G2.com.

If you are familiar with traditional CMS/PIM/eCommerce products the learning curve could be quite steep. You have to think in a very different way, as the product is very flexible and there are many opportunities when it comes to the data modelling part. Review collected by and hosted on G2.com.

Fast and responsive backend UI. Quick APIs and fail-proof features. It is probably one of the best CMSs out there and combining that with products and orders, makes the platform extremely potent. Review collected by and hosted on G2.com.

Graphql APIs could be consolidated a bit - currently they are separated between the Catalogue and Search which could make sense to consolidate.

I am also missing a pure integration API - the ones they have is fit for purpose but this is an area for improvement if you want to optimize your integrations with the platform. Review collected by and hosted on G2.com.

Modern technology, feature-rich, cost-efficient and organization is extremely supportive with technical issues or questions Review collected by and hosted on G2.com.

Nothing in particular. Some parts might need further developments, like order management in tenants, but nothing that I dislike. Review collected by and hosted on G2.com.

The frontend is beautiful, and headless is a huge move forward. Review collected by and hosted on G2.com.

Nothing to dislike, could use additional integrations and development templates (vitejs). Review collected by and hosted on G2.com.

When we market and sell bicycles online we have to use very content rich product descriptions including HD videos, images and rich text. With Crystallize we have the combination of easy management of rich product content connected with a smooth shopping experience for the customer. As Crystallize delivers all product information with a GraphQL API it is very easy for our frontend developers to fully customize the shopping experience. Review collected by and hosted on G2.com.

The reporting in Crystallize is currently baisc, however the export enables us to get all the information in e.g. Excel when needed. Review collected by and hosted on G2.com.