Crosschq Pros and Cons

The user interface is sleek and easy to use. It has been very helpful in adding information about our new hires that we can use in our hiring decisions and beyond. There are also other features of the platform, like a sourcing component, and the automated prospect alerts has been great. Review collected by and hosted on G2.com.

I think there is room for improvement to remember the roles you add in for your company, if they are outside of what is listed. But our support team and ease of use has made it a platform I enjoy! Review collected by and hosted on G2.com.

What we love most about working with Crosschq is how remarkably efficient their platform is for both our team and our candidates. The streamlined process saves us time and effort while ensuring an excellent candidate experience. Additionally, the presentation of candidates after their references are completed is outstanding. The detailed and organized insights give us a clear and comprehensive view, making it easy to make confident hiring decisions. Crosschq has truly elevated our reference-checking process! Review collected by and hosted on G2.com.

The unique login per user makes integration with our application tracking system a little tricky but we found a favorable workaround. Review collected by and hosted on G2.com.

As a leader of a very small HR team that does a lot of recruiting, this is one of my favorite tools. It saves us so much time with reference checks, and the surveys are actually really insightful. We have made hiring decisions based off the feedback, and it has saved us from hiring the wrong candidate many times. I also love that the references can opt to be passive candidates as well - we have hired a few folks that way! Review collected by and hosted on G2.com.

The only thing is I wish I could push potential candidates from the referrals into our ATS. I also wish that they could also upload a resume. Not a huge deal, but would help with recruiting them! Review collected by and hosted on G2.com.

It offers easy of access for both customers and applicants. The recruiting metrics for overall score from referrals is excellent and the security of knowing when there maybe potential for fraudulent submissions is a plus. The filing process and the format of the reports is easy to comprehend and all the information is stored in one system or can be exported to private files. It is overall a useful tool for any company and HR team. Review collected by and hosted on G2.com.

I would like for the system to have a set elapsed timeperiod installed for completion of the references by applicants (14-21 days is more than enough time). Review collected by and hosted on G2.com.

You get to know how your candidates view their own work and how it stacks up against what their colleagues experience working with them. It's been very helpful to know what areas we may need to offer additional support to employees who've joined our team. There are also security measures in place that have kept us from hiring people who were dishonest throughout their hiring process. Hiring is important at every company, but especially at a small startup where every role has a significant impact on the organization; Crosschq is super helpful to our team. Review collected by and hosted on G2.com.

It's easy to use, so I only dislike the inability to edit the pre-made templates that Crossq360 offers. You can add additional questions, but I wish it were possible to edit the existing questions to create something new. Review collected by and hosted on G2.com.

Our ATS system provides weak data and minimal insights but TalentWall from CrossChq provides detailed, real time, actionable insights for our recruiting team. The data and insights give us long term and short term trend analysis and enables recruitment and HR to be nimble. Review collected by and hosted on G2.com.

I wish we could correlate the hiring plan with compensation ranges in our ATS to track our spend against hiring plan while including cost decay based on time of year the new hire starts. Heard its in the works but only thing I could think of. Review collected by and hosted on G2.com.

What I like best about CrossChq is everything that is happening behind the scenes. It only takes a minute to set up a reference check for a new candidate and the only other thing I need to do is wait for the results. I look forward to our monthly meetings on the product and how it is working for us. I also like that they consider my suggestions for future improvements. I also appreciate the IP address and detemining if there could be fraudalent activity, as this has really helped the Supervisors determine if they want to move forward with a candidate. This product is very easy to use and we only needed an hour meeting to get started using the product. Review collected by and hosted on G2.com.

I would like to see Exiting Interviews including in our original pricing, and not an additional fee. Other than that, I do not have any dislikes about CrossChq. Review collected by and hosted on G2.com.

The automated aspect is fantastic

The fact that you can easily compare pros and cons of candidates

It easily identifies potentially fraudulent situations via similar IP addresses, domains Review collected by and hosted on G2.com.

I do wish the tool didn't present a "thumbs down" graphic for a reference saying they'd recommend a candidate based on the job Review collected by and hosted on G2.com.

Crosschq makes references easy! No more hours of playing phone tag, leaving voicemails, sending emails, etc. You send an invite to your candidate, they add their reference contact info, references add their comments, and ta-da! The reference is complete! There are also features that detect fraud, like if two references are using the same IP address, which is a great feature, allowing HR teams to dig a bit deeper if needed. The system is easy to use, integrating with our ATS, so implementation was a breeze. The reference check reports come out so clean! We have often fallen back on our reference checks several times for our internal and external audits, because our auditors require either background check or reference checks for all of our hires, and we can provide that with Crosschq! Our CSM is so kind and speedy to respond, pricing is fair, and this is overall a top-notch reference check product if your org is required to run them. Review collected by and hosted on G2.com.

Nothing! We are very happy with Crosschq. Review collected by and hosted on G2.com.

I've worked with Crosschq across companies for roughly 3 years and have really enjoyed the experience. The platform is intuitive, easy to use, and simple to modify. They continuously roll out features that continue to make the product better and follow feedback shared by their customers. The CSM team is incredibly helpful and quick to respond. Review collected by and hosted on G2.com.

I'd love to see the scale of performance for reference checks evolve in time. At this time it is not editable at an organization level. Review collected by and hosted on G2.com.