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Crosschq Reviews & Product Details

KB
HR Generalist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Crosschq?

The user interface is sleek and easy to use. It has been very helpful in adding information about our new hires that we can use in our hiring decisions and beyond. There are also other features of the platform, like a sourcing component, and the automated prospect alerts has been great. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I think there is room for improvement to remember the roles you add in for your company, if they are outside of what is listed. But our support team and ease of use has made it a platform I enjoy! Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Our main use of the tool is for it's reference checks! It has made the process very easy and simple, both emailing and texting the candidate. It's great to bring data elements into our decision making process. We've also heard great things from our candidates. It's so nice to see a streamlined report with notes and details pertinent to the role they are applying to, and to the company values we added. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Kitrina - love to hear Crosschq has brought value in your decision making processes! If you have any more product feedback, your CSM and the Support Team are always happy to take it. Thank you!

Crosschq Overview

What is Crosschq?

Crosschq 360 is a digital reference check tool designed to enhance Quality of Hire by streamlining and enriching the reference checking process. Crosschq automates reference checks, saving recruiters’ time while collecting richer, standardized data through thoughtfully designed questions that encourage honest and thorough responses. Through a customizable library of scientifically-backed role-specific surveys, Crosschq 360 produces comprehensive reports that juxtapose reference ratings with candidate self-assessments for deeper insights. These reports are user-friendly, securely shareable among team members, and include fraud detection features to prevent potentially harmful hires. Additionally, Crosschq 360 allows references to opt into your company's talent pool, a new source of qualified candidates – in fact, 85% of Crosschq customers make a Crosschq-sourced hire within their first 90 days. The Crosschq platform is mobile-optimized, ensuring a seamless experience for talent acquisition teams, references, and candidates alike. With numerous plug-and-play connectors, it integrates effortlessly with existing Applicant Tracking Systems, to fit right in with your workflow. Supported by world-class customer service, Crosschq 360 is GDPR compliant and SOC 2 Type 2 certified, underscoring its commitment to data security and privacy. Founded in 2018 and backed by prominent investors such as GGV Capital and Bessemer Ventures, Crosschq continues to innovate in the hiring intelligence space.

Crosschq Details
Product Website
Languages Supported
Arabic, German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Crosschq is an enterprise platform that reduces people risk by providing fast, transparent and bias-free data about prospective job candidates.

How do you position yourself against your competitors?

Crosschq offers more than a point solution, but a comprehensive Hiring Intelligence Platform, which integrates AI-driven solutions with data from other tools you already use to enhance Quality of Hire. By offering real-time analytics and insights, it enables organizations to make data-informed hiring decisions, improving efficiency and effectiveness. Additionally, Crosschq's emphasis on trust, transparency, and privacy in its processes fosters a reliable and ethical approach to hiring.


Seller Details
Seller
Crosschq
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@CrosschqHQ
291 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Description

Crosschq is a data-driven hiring platform that enhances the recruitment process by providing tools for reference checking and candidate assessment. Leveraging technology, Crosschq streamlines the way organizations gather and analyze candidate feedback, helping to make more informed hiring decisions. The platform focuses on improving candidate experience and increasing the efficiency of talent acquisition teams. For more information, visit their website at [crosschq.com](https://www.crosschq.com).


Chris D.
CD
Overview Provided by:
Head of Growth, Crosschq

Recent Crosschq Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"A Tool we can not live without!"
Insights, Voice and all of the features and reporting capabilities that they have.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy, efficient and secure way to collect references"
We like the consistent process we follow for all candidates. We are able to assess candidates based on the key competencies and personalise dependi...
KB
Kitrina B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Drive hiring through data!"
The user interface is sleek and easy to use. It has been very helpful in adding information about our new hires that we can use in our hiring decis...
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Crosschq Media

Crosschq Demo - Dashboard
A company's view to request references, access passive candidate talent pool and change settings
Crosschq Demo - Reference Request
Customize and initiate reference request
Crosschq Demo - Talent Prospects
Recruit and nurture passive candidates
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Play Crosschq Video

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Video Reviews

141 out of 142 Total Reviews for Crosschq

4.6 out of 5
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141 out of 142 Total Reviews for Crosschq
4.6 out of 5
141 out of 142 Total Reviews for Crosschq
4.6 out of 5

Crosschq Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for CrosschqQuestion

Time to Implement
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>12 months
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48+ months
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Stephanie M.
SM
Sr. Director, Talent Acquisition
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crosschq?

What we love most about working with Crosschq is how remarkably efficient their platform is for both our team and our candidates. The streamlined process saves us time and effort while ensuring an excellent candidate experience. Additionally, the presentation of candidates after their references are completed is outstanding. The detailed and organized insights give us a clear and comprehensive view, making it easy to make confident hiring decisions. Crosschq has truly elevated our reference-checking process! Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

The unique login per user makes integration with our application tracking system a little tricky but we found a favorable workaround. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

With the high volume of contractor hiring we’re managing, Crosschq helps us maintain a strong focus on quality of hire while meeting our demanding hiring timelines. The platform quickly alerts us to potential quality concerns in a candidate’s background, enabling us to follow up efficiently and address any issues. This ensures we can scale hiring without compromising on the caliber of talent we bring onboard. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Stephanie, so excited to see that Crosschq is helping you focus on quality of hire without sacrificing meeting your demanding timelines.

Data security is a top priority for all of us at Crosschq - glad you were able to find a solution with the unique log ins and your ATS.

Thanks so much for sharing your detailed feedback!

Jaci S.
JS
Director of People & Culture
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crosschq?

As a leader of a very small HR team that does a lot of recruiting, this is one of my favorite tools. It saves us so much time with reference checks, and the surveys are actually really insightful. We have made hiring decisions based off the feedback, and it has saved us from hiring the wrong candidate many times. I also love that the references can opt to be passive candidates as well - we have hired a few folks that way! Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

The only thing is I wish I could push potential candidates from the referrals into our ATS. I also wish that they could also upload a resume. Not a huge deal, but would help with recruiting them! Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Making reference checking less of a pain and more effective! Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Jaci, we are honored to be one of your favorite tools! Allowing leaders to make insightful hiring decisions is what we're all about! (Also love that you've made hires from reference opt-ins!)

Crosschq does support automatic prospect uploading for many ATSs, however, not all ATSs support this feature within their APIs. In that case, there is the option to download potential prospects into a CSV file and upload them into the ATS manually. If you are unfamiliar with this and need any help, your CSM or our Support Team would be happy to help!

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crosschq?

It offers easy of access for both customers and applicants. The recruiting metrics for overall score from referrals is excellent and the security of knowing when there maybe potential for fraudulent submissions is a plus. The filing process and the format of the reports is easy to comprehend and all the information is stored in one system or can be exported to private files. It is overall a useful tool for any company and HR team. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I would like for the system to have a set elapsed timeperiod installed for completion of the references by applicants (14-21 days is more than enough time). Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Allows us to view feedback from people who have had close contact or work relationships with candidates that may eventually be potential new hires. It's an indirect way of conducting another form of background on a candidate in a lesser and informal process. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Thanks for taking the time to share your experience - love to hear your overall score from reference referrals is excellent and you're getting value from the fraud detection.

Appreciate your thoughts on the timing to conclude references - if you haven't already, you can find settings to adjust this here by following this knowledge base article: https://support.crosschq.com/knowledge/report-auto-conclude. If you have any questions, our Support Team is more than happy to help.

Thanks again!

See how Crosschq improved
Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crosschq?

You get to know how your candidates view their own work and how it stacks up against what their colleagues experience working with them. It's been very helpful to know what areas we may need to offer additional support to employees who've joined our team. There are also security measures in place that have kept us from hiring people who were dishonest throughout their hiring process. Hiring is important at every company, but especially at a small startup where every role has a significant impact on the organization; Crosschq is super helpful to our team. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

It's easy to use, so I only dislike the inability to edit the pre-made templates that Crossq360 offers. You can add additional questions, but I wish it were possible to edit the existing questions to create something new. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Getting a more wholistic perspective of how candidates operate. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Love to hear how you're using Crosschq - comparing the self-reference to the references and offering additional areas of support to new hires. Fabulous! Wishing your start up continued success.

If you haven't already, we are more than able to help set up custom surveys with you. Your CSM or our Support Team can assist you with this right away!

Matthew P.
MP
Director of Talent Acquisition / Head of Talent Acquisition
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crosschq?

Our ATS system provides weak data and minimal insights but TalentWall from CrossChq provides detailed, real time, actionable insights for our recruiting team. The data and insights give us long term and short term trend analysis and enables recruitment and HR to be nimble. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I wish we could correlate the hiring plan with compensation ranges in our ATS to track our spend against hiring plan while including cost decay based on time of year the new hire starts. Heard its in the works but only thing I could think of. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Provides real time metrics from ATS in a Dashboard with Analytics capabailities to evaluate trends and around customizable time frames. Also provides Tools for tracking annual hiring plan, time spent recruiting specific roles, interviewer time commitment and costs associated with recruitment efforts. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Matthew, thanks for the review! Happy to hear you're getting actionable insights, that's what we're all about!

Appreciate your feedback on the correlation - Although this is not an out of the box feature currently, Crosschq's solutions team can always help by completing complex offline analysis. Just reach out to your CSM or the Support Team and they're happy to help!

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crosschq?

What I like best about CrossChq is everything that is happening behind the scenes. It only takes a minute to set up a reference check for a new candidate and the only other thing I need to do is wait for the results. I look forward to our monthly meetings on the product and how it is working for us. I also like that they consider my suggestions for future improvements. I also appreciate the IP address and detemining if there could be fraudalent activity, as this has really helped the Supervisors determine if they want to move forward with a candidate. This product is very easy to use and we only needed an hour meeting to get started using the product. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I would like to see Exiting Interviews including in our original pricing, and not an additional fee. Other than that, I do not have any dislikes about CrossChq. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

The problem they are solving is that Supervisors no longer have to contact references by phone or email. It use to take them at least a couple of weeks to complete references. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

We really appreciate you sharing your detailed experience of Crosschq! We love to get feedback from users like you to continue evolving Crosschq for you and other customers - thank you!

Gamal A.
GA
Manager, Talent Acquisition
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crosschq?

The automated aspect is fantastic

The fact that you can easily compare pros and cons of candidates

It easily identifies potentially fraudulent situations via similar IP addresses, domains Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I do wish the tool didn't present a "thumbs down" graphic for a reference saying they'd recommend a candidate based on the job Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

By not needing to mamually verify every single reference, Crosschq saves us meaningful cycles in this very chaotic industry of hiring and onboarding in demand prospects Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Thank you for your review, Gamal! Wonderful that you're getting value from the automation and fraud detection. Thank you for the feedback, we have shared it with the Product Team!

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crosschq?

Crosschq makes references easy! No more hours of playing phone tag, leaving voicemails, sending emails, etc. You send an invite to your candidate, they add their reference contact info, references add their comments, and ta-da! The reference is complete! There are also features that detect fraud, like if two references are using the same IP address, which is a great feature, allowing HR teams to dig a bit deeper if needed. The system is easy to use, integrating with our ATS, so implementation was a breeze. The reference check reports come out so clean! We have often fallen back on our reference checks several times for our internal and external audits, because our auditors require either background check or reference checks for all of our hires, and we can provide that with Crosschq! Our CSM is so kind and speedy to respond, pricing is fair, and this is overall a top-notch reference check product if your org is required to run them. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

Nothing! We are very happy with Crosschq. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Reference checks, candidate sourcing of those who opt in, clearing multiple audits (thank you!) Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Thank you for this thorough review! Couldn't be happier to hear how Crosschq is saving you time and you're getting valuable data and support. Thanks again!

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crosschq?

I've worked with Crosschq across companies for roughly 3 years and have really enjoyed the experience. The platform is intuitive, easy to use, and simple to modify. They continuously roll out features that continue to make the product better and follow feedback shared by their customers. The CSM team is incredibly helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I'd love to see the scale of performance for reference checks evolve in time. At this time it is not editable at an organization level. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Crosschq allows us to easily gather reference checks for our candidates, making our process smoother and more reliable. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

Love hearing your experience over 3 years and across different companies! Glad you find it intuitive and innovative, which is what we strive for.

Thank you for sharing your feedback! Our default rating scale is built on extensive testing and years of experience conducting millions of reference checks annually. This consistency helps ensure reliable insights and supports our team in providing effective assistance to references. That said, we understand the importance of flexibility, and we offer the option to collaborate on fully customized surveys, including custom rating scales, to meet specific needs. If you'd like to explore this, our team would be happy to help!

Thanks again for taking the time to leave us a review!

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crosschq?

As a reference check platform Crosschq is super easy to use and a light lift for the candidate and recruiter, while still providing powerful insights to the hring team.

I've also found that as a sourcing platform, references can opt in to new opportunities which provides the recruiting team with an amazing resource to source proven candidates without the awkward conversations we used to have, checking references over the phone! Win win. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

So far, nothing stands out a negative. It does the job! Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

It completely automates the reference check process. This used to take a long time to schedule a call with a reference and have an effective conversation. Now, we send a link and get the report back, easy peasy. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

So happy to hear you're finding the automation of reference checks easy and powerful (and the bonus of sourcing new candidates from references!). Thank you so much for taking the time to share your experience!