Critical Mention Features
What are the features of Critical Mention?
Reporting
- Keyword Targeting
- Custom Feeds and Alerts
- Custom Reports
- Dashboards
Media Channels
- Broadcast Media
- Print Media
- Online Media
Geographic Coverage
- Local Media
- National Media
- International Media
Monitoring & Listening
- Social Measurement
- Brand Monitoring
- Keyword Tracking
Data Management & Analysis
- Sentiment Analysis
- Social Reporting
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Critical Mention Categories on G2
Filter for Features
Database
Media Database | Provides tools to help identify and house media oppurtunties and potential influencers. | Not enough data | |
Contact/Campaign Management | Allows users to manage campaigns, as well and media opportunities and influencer information. | Not enough data |
Reporting
Monitoring | As reported in 12 Critical Mention reviews. Provides analysis on media and influencer contacts, as well as the effectiveness of each action. | 96% (Based on 12 reviews) | |
Impact Measurement | Measures the full impact of campaigns, as well as each individual influencer and media opportunity. This feature was mentioned in 11 Critical Mention reviews. | 94% (Based on 11 reviews) | |
Keyword Targeting | Enables users to search media channels for specific keywords, brand mentions, or topics 53 reviewers of Critical Mention have provided feedback on this feature. | 91% (Based on 53 reviews) | |
Custom Feeds and Alerts | Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions This feature was mentioned in 49 Critical Mention reviews. | 89% (Based on 49 reviews) | |
Custom Reports | Allows users to build custom reports that can be shared with clients and stakeholders This feature was mentioned in 51 Critical Mention reviews. | 93% (Based on 51 reviews) | |
Dashboards | Provides dashboards for quick visualizations of relevant media coverage and analytics This feature was mentioned in 48 Critical Mention reviews. | 91% (Based on 48 reviews) |
User Rights/Roles
Team Collaboration | Gives visability and allows team members to communicate effectively and collaboratively. | Not enough data |
Media Channels
Broadcast Media | Based on 54 Critical Mention reviews. Monitors broadcast media such as television and radio news | 90% (Based on 54 reviews) | |
Print Media | Monitors print media such as newspapers and magazines 46 reviewers of Critical Mention have provided feedback on this feature. | 87% (Based on 46 reviews) | |
Online Media | Based on 52 Critical Mention reviews. Monitors online media such as blogs, websites, and social media | 88% (Based on 52 reviews) |
Geographic Coverage
Local Media | Monitors media channels at the local level 55 reviewers of Critical Mention have provided feedback on this feature. | 91% (Based on 55 reviews) | |
National Media | Monitors media channels at the national level This feature was mentioned in 49 Critical Mention reviews. | 92% (Based on 49 reviews) | |
International Media | Monitors international news coverage 29 reviewers of Critical Mention have provided feedback on this feature. | 84% (Based on 29 reviews) |
Monitoring & Listening
Social Measurement | Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. 19 reviewers of Critical Mention have provided feedback on this feature. | 80% (Based on 19 reviews) | |
Influencer Identification | Identifies who is talking about your brand along with their influence over social communities. 12 reviewers of Critical Mention have provided feedback on this feature. | 71% (Based on 12 reviews) | |
Brand Monitoring | As reported in 13 Critical Mention reviews. Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. | 90% (Based on 13 reviews) | |
Keyword Tracking | Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. This feature was mentioned in 14 Critical Mention reviews. | 90% (Based on 14 reviews) | |
Trend Analysis | As reported in 10 Critical Mention reviews. Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes. | 78% (Based on 10 reviews) | |
Competitor Analysis | Allows users to monitor conversations about competitors and measure performance against them. | Not enough data |
Data Management & Analysis
Sentiment Analysis | As reported in 19 Critical Mention reviews. Determines whether mentions of your brand are positive, negative or neutral. | 83% (Based on 19 reviews) | |
Social Reporting | Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. 17 reviewers of Critical Mention have provided feedback on this feature. | 81% (Based on 17 reviews) | |
Alerts and Notifications | Based on 13 Critical Mention reviews. Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. | 94% (Based on 13 reviews) | |
Advanced Data Filtering | As reported in 10 Critical Mention reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. | 93% (Based on 10 reviews) |
