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Crazy Egg
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4.2 out of 5 stars
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Crazy Egg Reviews & Product Details - Page 2

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Crazy Egg Overview

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What is Crazy Egg?

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Crazy Egg Details
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Crazy Egg Community
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Product Description

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

How do you position yourself against your competitors?

Crazy Egg is unique and differentiated because we give you the ability to test new ideas and make changes via our A/B Testing tool. Data is no longer enough. We believe you need to be able to act on it -- quickly.

*We focus on Tracked Pageviews, not every visit to your site.*

Even if you have a site with 1,000,000 visitors, you'll only be charged for the Traffic that comes to the pages that you choose to track. No need to add and remove code from your site to manage costs.

*Crazy Egg plans come with 1-2 years of historical data.*

30 days of data history isn’t enough, especially for ecommerce companies who have seasonal fluctuations and want to compare performance against past months and even years.

Seller Details
Seller
Crazy Egg
Year Founded
2006
HQ Location
La Mirada, CA
Twitter
@CrazyEgg
44,375 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Crazy Egg S.
CS
Overview Provided by:
Crazy Egg Support

Recent Crazy Egg Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Crazy Egg provides great insight and is useful for any business!"
I enjoy the insight the software provides.
Read more
Erik K.
EK
Erik K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Super helpful education and insight about bot traffic from J.L. Neilsen"
As a UX designer I like being able to easily see how users are interacting with a web page and all of the helpful filters found in the confetti rep...
Read more
Simon S.
SS
Simon S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Long time fan: The most underrated screen recording, click tracking and A/B testing platform"
It's super capable platform for click tracking, snapshots, session recording & now A/B testing and all way way way more affordable. Their service ...
Read more

Crazy Egg Pricing

Starter
$29.00
Per Month
Plus
$99.00
Per Month
Pro
$249.00
Per Month
Enterprise
$499.00
Per Month
See all 4 Crazy Egg pricing levels
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0 people requested security information

Crazy Egg Media

Crazy Egg Demo - Snapshot Reports: Heatmap
See at-a-glance what people are clicking on and what they’re ignoring. You'll find hotspots of high click activity and blue areas with low click activity.
Crazy Egg Demo - Snapshot Reports: Scrollmap
Find out exactly where visitors start to lose interest. See what content people scroll past and learn whether you're positioning your most valuable information above the average fold.
Crazy Egg Demo - Snapshot Reports: Confetti Report
Target key segments by tracking important click metrics using 22 different filters including referrer, new vs returning visitors, and UTM codes.
Crazy Egg Demo - Snapshot Reports: Overlay Report
Explore the exact number and segments of clicks on every element on the page. You'll have access to the same 22 different filters as the Confetti Report.
Crazy Egg Demo - Visitor Recordings/Session Replays
Watch visitors navigating through your website in real time, and see where they get frustrated and what causes them to abandon the page.
Crazy Egg Demo - A/B Test
Act on your findings from Snapshot Reports and User Recordings by easily creating A/B tests to optimize your web experience and increase your conversions. Our WYSIWYG lets you make instant changes to your page, no code necessary.
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Video Reviews

Review by Alexander L.
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115 Crazy Egg Reviews

4.2 out of 5
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115 Crazy Egg Reviews
4.2 out of 5
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Crazy Egg Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Crazy EggQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NB
CRM
Real Estate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

The heat maps are awesome to understand users behaviour Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

there is nothing that i can remember now that i do not like Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

resolving cases with users difficulties Review collected by and hosted on G2.com.

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Verified User in Computer Software
TC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

The analytics from a snapshot is fantastic, it's been extremely helpful to view the click maps and heat mapping to see the hot spots from the snapshot. Automatically creating different snapshots based on devices was great. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

It's difficult to view pages like search results, where the information may be dynamic on the page (makes it difficult to determine what features on a search result page our users interact with).

Filters on snapshots are limited to date and device.

Other products have more features e.g. Lucky Orange includes the ability to display messaging/banners (Crazy Egg limited to surveys). Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Understanding how user's interact with our Help Center so we can redesign the site to implement features that would better benefit them without interfering with the features they already utilise. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Easy to use A/B testing tool that's not at all complicated to use. Also, the micro-copy and UX feel very straightforward and intuitive, making it easy even for a first-time user. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Could feel a little more snappy. Sometimes, it can feel like getting simple results takes a lot of time, making its slick UX feel like it's lagging a little too much. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Clear insights into what our website visitors like, don't like. The kind of web page design and content that appeals to them. And helps us optimize everything we build to a more perfect level. Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Their survey service is easy to use. I'm looking forward to exploring their other offerings. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

There is nothing I dislike. The website is easy to navigate. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Receiving feedback from our customers helps us to customize solutions moving forward. Review collected by and hosted on G2.com.

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Roberts L.
RL
Co-Founder & CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Crazy Egg?

Crazy Egg throughly offers all the necessary tools to experiment around and then analyse the data. On top of that, they have the best support that are always responsive & helpful to say the least. All in all, one of the best experiences that we have had with any of the marketing analytics tools. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Lower pricing would be much appreciated, but then again they are definitely in line with the completion & as said its definitely worth the buck. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Testing diffferent kind of landing pages. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Crazy Egg?

The heatmaps feature is beneficial in understanding user behaviour. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

The recordings feature UI can be better. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

It helps in understanding the user behaviour - landing page wise Review collected by and hosted on G2.com.

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Angie D.
AD
Digital Marketing Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

The heat mapping is super easy to set up and analyze. Gives us exactly the information we are looking for. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Not really much of a downside. Doesn't have all of the bells and whistles that other solutions have but we didn't need those either. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Analyze web pages and user experience and make changes accordingly. We have been able to do just that. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

It's great to look at the heat map to see where on your site users are interacting the most. It allows for useful data to improve the user experience and improve seo of the site Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

So far I haven't really found anything specific that I don't like Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Looking for info on how users interact on the site Review collected by and hosted on G2.com.

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Alexander L.
AL
Director, Digital Media and Analytics
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Crazy Egg
Response from Rossi Khoung of Crazy Egg
Editedit
(Original )

Hi Alex, Thank you for taking the time to write this review. Our session recordings automatically records sessions for any new page that you are tracking as long as the tracking code is on there. As for automatically creating heatmaps, we're working on an enhancement for that where we'll automatically create heatmaps on the fly (i.e. no more manually setting up heatmaps). This feature should be available soon.

Helpful?
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Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Crazy Egg?

The heatmap, the click percentages, the scrolling behavior, among others Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

So far, there's nothing I don't like yet. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

try all the features that Crazy Egg has to offer Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are trying to improve user experience by learning more about how they interact with our site. Review collected by and hosted on G2.com.

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