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Crazy Egg Reviews & Product Details - Page 10

Crazy Egg Overview

What is Crazy Egg?

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Crazy Egg Details
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Product Description

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

How do you position yourself against your competitors?

Crazy Egg is unique and differentiated because we give you the ability to test new ideas and make changes via our A/B Testing tool. Data is no longer enough. We believe you need to be able to act on it -- quickly.

*We focus on Tracked Pageviews, not every visit to your site.*

Even if you have a site with 1,000,000 visitors, you'll only be charged for the Traffic that comes to the pages that you choose to track. No need to add and remove code from your site to manage costs.

*Crazy Egg plans come with 1-2 years of historical data.*

30 days of data history isn’t enough, especially for ecommerce companies who have seasonal fluctuations and want to compare performance against past months and even years.


Seller Details
Seller
Crazy Egg
Year Founded
2006
HQ Location
La Mirada, CA
Twitter
@CrazyEgg
44,375 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

Crazy Egg S.
CS
Overview Provided by:

Recent Crazy Egg Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Crazy Egg provides great insight and is useful for any business!"
I enjoy the insight the software provides.
Erik K.
EK
Erik K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Super helpful education and insight about bot traffic from J.L. Neilsen"
As a UX designer I like being able to easily see how users are interacting with a web page and all of the helpful filters found in the confetti rep...
Simon S.
SS
Simon S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Long time fan: The most underrated screen recording, click tracking and A/B testing platform"
It's super capable platform for click tracking, snapshots, session recording & now A/B testing and all way way way more affordable. Their service ...
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Crazy Egg Media

Crazy Egg Demo - Snapshot Reports: Heatmap
See at-a-glance what people are clicking on and what they’re ignoring. You'll find hotspots of high click activity and blue areas with low click activity.
Crazy Egg Demo - Snapshot Reports: Scrollmap
Find out exactly where visitors start to lose interest. See what content people scroll past and learn whether you're positioning your most valuable information above the average fold.
Crazy Egg Demo - Snapshot Reports: Confetti Report
Target key segments by tracking important click metrics using 22 different filters including referrer, new vs returning visitors, and UTM codes.
Crazy Egg Demo - Snapshot Reports: Overlay Report
Explore the exact number and segments of clicks on every element on the page. You'll have access to the same 22 different filters as the Confetti Report.
Crazy Egg Demo - Visitor Recordings/Session Replays
Watch visitors navigating through your website in real time, and see where they get frustrated and what causes them to abandon the page.
Crazy Egg Demo - A/B Test
Act on your findings from Snapshot Reports and User Recordings by easily creating A/B tests to optimize your web experience and increase your conversions. Our WYSIWYG lets you make instant changes to your page, no code necessary.
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Video Reviews

115 Crazy Egg Reviews

4.2 out of 5
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115 Crazy Egg Reviews
4.2 out of 5
115 Crazy Egg Reviews
4.2 out of 5

Crazy Egg Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Crazy EggQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Kyle A.
KA
SEO Expert & Digital Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Easy setup and free trial gives you solid answers for clients about their website and design. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

It's only free for a short time, and there are a lot of free options that do similar things. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

It's the next step up from Google Analytics heat mapping. Nothing against GA, but CrazyEgg just seems to work better. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

When a client asks about how their website really gets used, this is usually the next step after showing them Google Analytics. CrazyEgg heatmaps provide a visual representation that make is easy for clients to see how their site is being used or how their design may be detracting from conversions. Review collected by and hosted on G2.com.

David S.
DS
President
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

We like Crazy egg better versus other packages we have used.

However the overhead in terms of slowing the site and costs have us only using it sometimes.

It is a great tool and presents the user information in ways that help you make good decisions.

Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Causes your site to slow down too much and over time costs can add up. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Getting more engagement to web sites. Review collected by and hosted on G2.com.

Kevin W.
KW
Co-Founder & President
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I really like the ease of use for crazy egg. It's easy to setup, easy to make changes and easy to show our clients. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I would love to see session recording built into the native capabilities. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Try it out. It can only help your website or your agency by acquiring more information about your users. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Helps me close more deals, while allowing me to keep current clients happy. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I love the user insight this CrazyEgg gives me. I can quickly visualize data and get an idea of how people are interacting with items on my website. Google Analytics can be very confusing when you are just staring at numbers. This app allows you to really focus on improving your most important pages! Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

It doesn't really give you features that let you dig in and get specific for an individual user. Sometimes something looks significant, but I can't get specific enough to tell if it really is. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

It's worth the small amount of money! Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

This has helped us improve our website layout and presentation choices on a weekly basis. Review collected by and hosted on G2.com.

Jacob K.
JK
Manager, Innovation Advisory
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

CrazyEgg is very simple to use, and the start up time is minimal you can start gaining insights in less than a week. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

The features are obviously limited compared to other solutions in the space, but you get what you pay for. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Understanding how visitors are engaging with website features, functionality and content. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crazy Egg?

I like the pricing structure and capabilities of the tool. Crazy Egg captures usage data that can't be captured by basic analytics. Within my first week of using the software, I was able to identify and fix a major usability issue with my website. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Sometimes the tracking code can be a bit buggy. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Crazy Egg is easy to implement, manage, and understand. A must-have tool for testing website usability. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

I use Crazy Egg to solve problems related to website usability. CrazyEgg makes it easy to understand issues and see on a very granular level the ways end users interact with your website. The benefits of CrazyEgg apply to website development, analytics, usability, and testing in easy to understand ways. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Crazy Egg is great starting point for customers who've never used heatmaps prior. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

It doesn't have the video replay functionality of the customer path that Hotjar presents. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Crazy Egg is similar to Hotjar but does not have display user video sessions. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We're able to see customer clicks, scroll tracking, and overall engagement on a webpage. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I really liked the heat mapping feature of the software. It was one of my main tools in my toolbar when I did a lot of analytics and reporting. It has an easy to understand interface and a very good tool to show hard results to management. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

The main issue for us is that we had a lot of tools in our kit which started to become expensive. It wasn't a full robust reporting tool. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Identify and pinpoint how users comb through a site or online app. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I love how easy it is to implement, how simply you can see the results. Super easy to use which is important. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Takes some time to get heatmap results as it needs X number of views. This is completely understandable. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We didn't know how our landing page visuals were performing, and Crazy Egg really helped us understand which elements were working and which weren't. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

It's easy to set up and use, and you can get results quickly. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

A heatmap is only so helpful. Also - we have a lot of pages that use templates on our sites, but the page content is different. So it's difficult to get 'heat' or a scroll map of a general page type since the pages themselves are unique. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Good basic tool, and inexpensive Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Understanding what users are generally doing on the sites/where they are clicking. Review collected by and hosted on G2.com.