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115 Crazy Egg Reviews
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Easy to use interface that allows succinct videos watching users interact with your website. It allows autoplay, so you can just sit back and gauge what gets the most clicks and how people's typical user experience flows. Review collected by and hosted on G2.com.
There are limits on how much storage you can have on your account depending on the plan you have. As an early stage start-up this can be difficult since we don't have a lot of capital to spend right now despite this being such a crucial service to make us successful. Review collected by and hosted on G2.com.
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Crazy egg is incredible for showing the heatmaps and for understanding the behavior of the clients. Review collected by and hosted on G2.com.
The limits of snapshots, but it's understandable, as the snapshots must have a limit. Review collected by and hosted on G2.com.
The heatmaps listview which can breakdown and show the elements clicked is a cut above the rest, the recordings are especially vital as well. Review collected by and hosted on G2.com.
I would have preferred to manage and create recordings the way we manage snapshots.
The loading times between pages can often be too long but not always. Review collected by and hosted on G2.com.
We have loved using the recordings feature to watch how users are engaging (or not!) with our content. We've made multiple informed tweaks to content structure, order, and content based on how we see our users interacting. Review collected by and hosted on G2.com.
Sometimes CrazyEgg provides so much info and insight it can be a bit overwhelming to figure out where to focus efforts. Review collected by and hosted on G2.com.
Confetti and Heat maps allow managers to quickly focus on issues that would otherwise be harder to translate for data analysts wanting to communicate usability issues up the chain. The recent additional of A/B and multivariate testing, along with session replay, has really brought the product and platform up to a new level. If their road map continues along this path, Crazy Egg is headed in a great direction for its users. Review collected by and hosted on G2.com.
There could be more integrations with Crazy Egg, in order to bolster it's power, connecting IDs from other commonly used analytics software. Also, the pricing model could be discounted for non-profit and government sectors, as they may not be able to afford higher tier services. Review collected by and hosted on G2.com.
I was able to up my heat map and landing page testing game so much after having a chance to speak to some of the great support people at Crazy Egg. I learned both about new features that provided interesting insights, and also how to look at the heat mapping data and pull actionable information out of it. Review collected by and hosted on G2.com.
I haven't tried competitors so it's hard for me to make a comparison, but I don't have any complaints about Crazy Egg. Initially it was hard to share save and share old heat maps, but that feature has improved over the years as well. Review collected by and hosted on G2.com.
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The software is very intuitive and easy to use. If you can't figure something out right away, the help center has answers to all the questions you may have. They also host webinars on different subjects to help educate us on the different functionalities we can use. Review collected by and hosted on G2.com.
So far I have not come across anything I dislike about CrazyEgg. Review collected by and hosted on G2.com.
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Easy to use. Great information for showing the client that current design is having a negative impact on conversions. Great customer service. Review collected by and hosted on G2.com.
Confusion over the tracking script implementation Review collected by and hosted on G2.com.
Quick and easy way to assess the site's activity based on user interaction, which helps to guide UX design decisions. Review collected by and hosted on G2.com.
Cost of the enterprise version, even it's a little cheaper than the competitor.
Scrollmaps colour coding is a little confusing.
When Performing a google search on your product, we see Hotjar as the first result. Review collected by and hosted on G2.com.