Crazy Egg Reviews & Product Details - Page 9

I like the variety of visualization options. Heatmap, boxes, dots, etc. Review collected by and hosted on G2.com.

Wish it would occupy a bigger part of my daily analysis. The product is something I only check in on every couple of months. Review collected by and hosted on G2.com.

Easy to use, easy to understand, clear UI and a decent tool to measure clicks and scrolls. Review collected by and hosted on G2.com.

(1)Not a complete analytical story unless you cross reference the info with other tools. (2)They take annual payments from your account with no reminder.

(3) They hide all your info if you close your account. I paid for this info. I should be able to access it. Review collected by and hosted on G2.com.

Easy to integrate with Optimizely.

Confetti helps to visualize clicks by segments - device, new/old visitors, campaigns, etc.

Low price (for small websites that need only simple heatmaps) Review collected by and hosted on G2.com.

Limited visualizations - CrazyEgg doesn't offer attention maps or mouse movements like other services.

CrazyEggs offers only heat mapping, we prefer using less services to get more information (session replay, funnels, formas analytics, etc) Review collected by and hosted on G2.com.

The confetti map provides a really "fun" way to analyze data and the sources where users click on your website. the additional features

The email support side was great and always helped. Although I didn't like the low level of personalization with support. It felt like I was talking to some bot. Review collected by and hosted on G2.com.

This is a problem that I've seen with all Heatmap tracking tools, the lack of support with parallax websites. Even with its chrome extension it has trouble properly recording interactive websites.

Additionally, I didn't like that you had to use a chrome extension to record a full heatmap. Most platforms do it in-browser. In terms of ease of use, this hurt the efficiency of the tool in my opinion. It was a major hassle to create heatmaps for each device (desktop, tablet, mobile). It took about 20 min to create heatmaps for 2 different pages. Review collected by and hosted on G2.com.

This company changed the admin of my account without any notification or verification to me yet continued to bill me for the service. I've incurred around $700 worth of charges for a subscription not under my name, which I haven't used. Review collected by and hosted on G2.com.

They will update your account information without any notification or verification and continue to charge you. Review collected by and hosted on G2.com.

I like the ease of installation and the different views you can get instead of just a generic heat map. The tool is user friendly and not technical in a way that most people could just pick it up and use it without a lot of additional training. Review collected by and hosted on G2.com.

The technical support has not been the greatest and sometimes we have not received responses to our questions. Setting up individual URLs is easy, but when it is a single URL that is split at a testing source, you have to dig a little deeper to set that up. It's not hard, but that set up is buried and harder to find. Review collected by and hosted on G2.com.

Cazzy Egg is one of the best hit map tracking tools on the market. They provide data on performance of your pages on desktop and mobile devices. Key functional includes clicks from specific channels, hit maps, and how far people scrawl. It also has integration with Optimizly making it a great add on for A/B testing. Review collected by and hosted on G2.com.

Integration with Optimizly can be updated where Cazzy egg would ask first before creating tracking. In addition, it would nice to be able to record user interaction with the website on per session bases. Review collected by and hosted on G2.com.

We have been able to gain very useful insights to what users are doing when they reach key pages on our website, by tracking their behavior we have been able to implement numerous changes to our site which have resulted in higher conversions. Review collected by and hosted on G2.com.

We don't dislike anything, but I would love if they Crazy Egg had video tracking. Review collected by and hosted on G2.com.

We just rebuilt our website for a second ( really third) time within the last year and a half but only started implementing Crazy Egg in September. This has been a big key in showing us how our users are liking the new layout and site. With this product I love being able to see if the users are trying to click on our lead magnets that we put so much work into, how much of the page they're actually reading or viewing, what items they may try to click on that aren't clickable, and so on. It makes my job easier as the web designer to better create the flow of the site for them. Review collected by and hosted on G2.com.

The one thing I'm not too fond of with this product is the time frame that the snapshots are up. 60 days is a great amount of time but I wish I could get some sort of reminder that I need to basically renew them. Also it would be great if I could get a personalized report from month to month of my screenshots telling me where traffic has improved or decreased so that I'm aware of what to keep an eye on. Review collected by and hosted on G2.com.

I love Crazy Egg. Monitoring your visitor behavior is unbelievably valuable insight that can help your business to provide better user experience and increase sales. Review collected by and hosted on G2.com.

I can't think of a feature or capability I dislike. At this moment, Crazy Egg product road map is meeting all of my expectations. Review collected by and hosted on G2.com.