Cordless Reviews & Product Details

Call quality is great and very easy to manage incoming conversations. Setting up our flows was done perfectly and the team are very happy to help with anything. Brilliant service and a great product to go along with it. Review collected by and hosted on G2.com.

There are limited integrations at the moment, but I know the team are working hard to bring these to the platform so create a complete CX view across multiple touchpoints and platforms. Review collected by and hosted on G2.com.

We are in the early days of scalling our solution across multiple countries. Cordless has provide a simple to use solution that makes connecting to our customers a breeze. The ability to review transcripts, create call journeys and manage team access in a simple to use interface, has been ideal. Not to mention the team at cordless were super supportive during our onboarding journey and continue to provide quick and personal support when questions arise. Review collected by and hosted on G2.com.

Being new to using a call centre we have yet to hit a dislike with the system. It has all the functionality we were looking for in a virtual call centre for our small team. Review collected by and hosted on G2.com.

The team at Cirdless are very receptive to our needs and do their best to note them down and work on adapting to our requests where possible.

They also communicate really well and ensure we're always lept in the loop. Review collected by and hosted on G2.com.

Won't call it a downside as they are working tirelessly to build our requests anyway, but they haven't integrated well lots of of software yet, especially ours which is Kustomer Review collected by and hosted on G2.com.

The platform is very clean to use

The transcripts make it a lot faster as a manager to review calls (although the transcript can sometimes be inaccurate!) Review collected by and hosted on G2.com.

Bugs that prevent calls coming through to online team members and cause them to come through to offline team members Review collected by and hosted on G2.com.

Cordless is perfect for all our needs. The team are incredibly knowledgeable and helpful, they're always there to answer any questions and support our requests. Review collected by and hosted on G2.com.

This might sound cheesy but I honestly can't think of negatives! Review collected by and hosted on G2.com.

Cordless is great for managing CSR team's call volume. We have thousands of weekly visitors and hundreds of weekly calls, the Cordless system allows me to create a flow to manage all of this while integrating with my other tools. Review collected by and hosted on G2.com.

Cordless is new and has some growing pains, but this also means they're responsive and reactive to any changes that need to be made. Review collected by and hosted on G2.com.

They are very supportive of our goals as a company. They take feedback onboard and turn it into action. Review collected by and hosted on G2.com.

They are a new company, so are growing and need to be given a chance to do this. We have no complaints! Review collected by and hosted on G2.com.

Perfect sound, the amazing team that is always happy to step up if there is an issue and solve it in no time. The best solution for your business. Review collected by and hosted on G2.com.

We never had any issues, so we cannot share any dislikes. Review collected by and hosted on G2.com.

Every time I have a question, the team is very quick to answer and help out. The team is always willing to jump on a call when needed and very reliable. Review collected by and hosted on G2.com.

I think the portal could be a bit more detailed and user friendly. Review collected by and hosted on G2.com.

Cordless has been super attentive and responsive to our needs. Whether that's suggesting a new feature, or troubleshooting a bug! Review collected by and hosted on G2.com.

Working with Cordless has been seamless so far! Review collected by and hosted on G2.com.