Convirza Features
What are the features of Convirza?
Phone Number Management
- Local Phone Numbers
Analytics
- Call Data
- Call Recording
- Advanced Reporting
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Convirza Categories on G2
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Phone Number Management
Local Phone Numbers | Based on 16 Convirza reviews. Generate phone numbers native to a target location | 92% (Based on 16 reviews) | |
Toll-Free Numbers | Create toll free numbers for tracking purposes | Not enough data | |
Port Existing Numbers | Transfer existing numbers into the call tracking system | Not enough data |
Tracking
Visitor & Keyword Tracking | Record which campaigns and landing pages are converting into phone calls | Not enough data | |
Dynamic Number Insertion | Assign a unique tracking number to each visitor | Not enough data | |
Multi-Channel Call Attribution | Decipher which marketing channels are converting and most effective | Not enough data |
Call Routing
IVR | Direct a phone call without the need for a human representative, but instead a voice responder | Not enough data | |
Call Scheduling | Route calls based on the time of the day to reach the proper representative | Not enough data | |
Geo-Routing | Route calls based on location to reach the proper representative | Not enough data |
Analytics
Call Data | Based on 16 Convirza reviews. Provide the representative with caller data upon receiving a phone call | 90% (Based on 16 reviews) | |
Call Recording | Offer the ability to capture and replay a conversation for further information This feature was mentioned in 15 Convirza reviews. | 92% (Based on 15 reviews) | |
Advanced Reporting | Prepare detailed reports regarding call data by source, keyword, or landing page This feature was mentioned in 15 Convirza reviews. | 87% (Based on 15 reviews) | |
Conversation Intelligence | Uses machine learning to analyze conversations and optimize call performance | Not enough data |
Call Analytics
Call Recording | See feature definition | Records sales calls and facilitates playback | Not enough data |
Machine Learning | Utilizes machine learning technology to analyze recorded sales calls | Not enough data | |
Call Analysis | Analyzes or facilitates the analysis of recorded and stored sales calls for insight | Not enough data | |
Lead Qualification | Leverages analytics to qualify and score calls in real time | Not enough data |
Agent Performance Management
Customer Scoring | Leverages technology to rate or "read" recordings to determine the impact of sales calls | Not enough data | |
Speech-to-Text | Transcribes sales calls from speech to text | Not enough data | |
Artificial Intelligence | Utilizes artificial intelligence technology to discover insights within recorded sales calls | Not enough data |
Administration
Martech Integrations | Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels | Not enough data | |
Privacy, Security, and Compliance | Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR | Not enough data | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took | Not enough data |
