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Contentstack Reviews & Product Details - Page 5

Contentstack Overview

What is Contentstack?

Contentstack is the creator of the headless CMS and is the Composable Digital Experience Platform (DXP) category leader. Iconic brands around the world, such as Alaska Airlines, ASICS, Burberry, Mattel, Mitsubishi and Walmart, invest in Contentstack to rise above the noise in today's crowded and competitive digital markets and to gain their unique Experience Edge. Known for its Care Without Compromise™ program, Contentstack has achieved the industry’s highest customer satisfaction rating. Contentstack is also a founding member of the MACH Alliance, advocating for best-of-breed composable technology that is Microservices-based, API-first, Cloud-native SaaS, and Headless.

Contentstack Details
Product Website
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

Contentstack™ is the leader in Headless CMS. Contentstack accelerates and simplifies content management across today's and tomorrow's digital channels, including web, mobile and IoT. The award-winning technology has been recognized by analysts as the future of digital, omnichannel content management.

How do you position yourself against your competitors?

Unlike legacy CMS offerings, Contentstack was built from the ground up for a world with multiple channels – print, web, mobile, IoT, AR and VR – any type of data source! Unlike other “headless CMS” offerings, the Contentstack team and technology have over a decade of proven success powering content for the world’s leading brands.

Contentstack is 100% based in the cloud, massively scalable and unique in the way it separates code from content. Business users gain the ability to publish content without code, and developers are liberated from mundane tasks (like fixing typos), instead focusing on creating exciting new experiences across both traditional and emerging digital channels! If Adobe, WordPress, and Drupal were the default CMS of the past, Contentstack is the winning CMS of the Future.


Seller Details
Company Website
Year Founded
2018
HQ Location
Austin, TX
Twitter
@Contentstack
2,416 Twitter followers
LinkedIn® Page
www.linkedin.com
581 employees on LinkedIn®
Description

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.


JW
Overview Provided by:

Recent Contentstack Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A Customizable CMS to Fit Any Need"
As a content writer and creator, I am constantly publishing various forms of long and short form content. Our company previously used dated CMS sys...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use and plethora of features you would want from a CMS"
I like that it's easy to use and manage content.
JG
Javier G.Mid-Market (51-1000 emp.)
5.0 out of 5
"ContentStack Experience"
Contentstack is versatile and very effective to administer contents in an enterprise environment with many users working simultaneously. Constantl...
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Video Reviews

198 Contentstack Reviews

4.4 out of 5
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198 Contentstack Reviews
4.4 out of 5
198 Contentstack Reviews
4.4 out of 5

Contentstack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ContentstackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Contentstack?

Highly customizable CMS that is easy to work with and has excellent support. Makes developing easily maintained react apps easy. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There is a bit of a learning curve, and the new UI lacks contrast which can make working in the back end difficult at times. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Centralizing our website content within ContentStack has made it easy to get new contributors into adding to our sites. Review collected by and hosted on G2.com.

JH
CTO Customer Solutions
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Contentstack?

The CMS feature set and ease of use are best of breed. There really isn't anyone doing it better. Modular blocks and content modeling are extremely intuitive. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The inline preview and edit tags can get quite complicated to debug. A simpler solution to WYSIWYG would make the product stand out against the competitors.

An odd one that I run into all the time is the lack of "Folders". An implementation of taxonomy in a way to create simulated folder view at a minimum would resonate so well with many customers who are coming from content systems that have them. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

CMS and composable layout manage ment. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Jerry - thank you so much for your detailed feedback! We have taken your insights back to our product and user experience teams. Regarding the complexity of the inline preview and edit tags, we understand how crucial it is to have a smooth and straightforward experience. Our team is actively exploring ways to simplify this aspect to enhance usability. In the meantime, you might find our existing Taxonomy features helpful, and you can read more about them here: (https://www.contentstack.com/docs/developers/taxonomy). Your input is invaluable as we strive to enhance our product for all our customers, again thank you for your feedback

See how Contentstack improved
Verified User in Sports
AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

We have nearly 100 users of Contentstack, from people in Legal to Comms to Digital. It has been easy for people to learn and works great across our ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It is very difficult to export content. There is no simple way to export a list of pages or page types. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contentstack makes it easy to update digital content. It makes my job easier as we publish on our websites very frequently. The schedule publish and version history features are especially useful. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Contentstack's flexibility and robust features make it easier to manage complex content structures. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes over technical for non-developers, and the learning curve can be steep. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Developers and content managers using the same UI and modular content architecture to work efficiently without much dependencies Review collected by and hosted on G2.com.

BS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

I have been using Contentstack for just 1 year but I found it extremely helpful when it comes to organising the content. I used almost every other day and it has so many fetaures where we can link an entry to some other entry. Its easy to integrate with Front end and backend using nodejs. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I honestly dont find anything. Its just amazing to use. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

I dont need to worry about the content in my website/app. Everything can be stored in it using entries and I can link those entries with other. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

There were indeed many instructional documents for me and the team to access and learn from during the project development period, which was very short, starting from October 2023 and concluding in January 2024. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Currently, my team is facing the following challenge:

A Unique ID is generated once, useful for successful API calls, but previously we set up that entry with only one attached file. However, now there's a need to attach more files to a single entry, which leads to errors causing the loss of many previously published entry data, and at the same time, we cannot find a way to modify the entry accordingly... Also, with a unique ID for an entry, there's nothing much we can do... there are too many difficulties to describe... sorry for those. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Open CMS before, now is Content Stack by the direction of mother group Review collected by and hosted on G2.com.

Verified User in Research
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Seems powerful and modern.

Does what you tell it to do.

I don't know but there are probably lots of features that can be implemented.

Can't comment on customer support as I don't have access to that.

Despite all the annoying issues I am fond of it. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

As an end user, it's hard to find features and customise workflows.

Why isn't it possible to organise files by name/date/other quality? It drives me insane that you can't do that and they're always organised by "recently opened". What if you need to work through a list of them (thousands, say) and have no way of marking, tagging or knowing where you're up to?

It should be more possible to make batch changes to certain types of files.

It should be easier to see previews of how images will be cropped in certain formats.

Also when creating/saving new files such as photos, I do not want to have to look for the correct folder which is in a different position each time. I do NOT want the folders to mix up their order depending on what someone else clicked on recently. I want the folder architecture to remain the same each time so that it's easy to use. This leads to another problem, duplication. Why is it possible to create two folders of the exact same name? Recipe for disaster.

Another incredibly silly thing is that there is no preview function you can access before making a change or making a new page live. This makes it impossible to be creative/experiment/fulfil new requirements.

Why is there a whole second block of WYSIWYG input that we are not allowed to touch, but that can't be deleted?

The time and date system for events doesn't allow us to customise according to our brand style guide. It also doesn't account for daylight saving where you need to change the timezone from AEST to AEDT. Need to be able to fix this on our side not just accept it.

Sometimes it feels like ContentStack is a platform that has never been used to create a website before, so we are requesting all these very reasonable fixes that require weeks/months of work to implement.

The platform makes it really hard to see and click and find what the content actually says in the back end, because there are so many other fields and the important main content boxes are collapsed all the time.

Why is there NO SPELL CHECK available for a content management platform.

Make it make sense... Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Hosting website.

Having a website where we can upload digital content. Review collected by and hosted on G2.com.

Response from Varia Makagonova of Contentstack

Hi there! Thank you for taking the time to provide detailed feedback. I've shared this directly with our product team to help us improve the platform for all users. I wanted to see if I could help with a few items you mentioned directly, though:

1. You mentioned you don't have access to customer support. We make our customer support available to all users on all tiers, so you should have access. When you're in the platform, click on the ? to open the help center. There should be a bit Chat with Support button at the bottom. If you don't see this, please get in touch with your Customer Success Manager.

2. Customizing workflows is available to roles Developer, or above.

3. Regarding assets -- users are able to change the sorting/filtering in the table header, thought it'll reset if you move out of "assets". Additionally, the Image Preset App will allow a user to see the different edits they can make on delivery.

4. It looks like you don't have Live Preview set up yet, which would allow you to have the "preview function" you mention in your feedback. If you'd like our help setting this up for your organization, please get in touch with your Customer Success Manager. Here is the documentation on Live Preview: https://www.contentstack.com/docs/content-managers/author-content/about-live-preview

5. You mention a "second block of WYSIWYG input we are not allowed to touch" - this sounds like a field level permission where you're not allowed to edit that field. This is configurable in the content modeler.

6. Two Australian time zones - this sounds like a bug, our team is looking into it right now!

Thank you again for sharing your feedback, and please know it's being taken seriously. We're always here to help, so please get in touch with us if there's anything we can do to make your experience better!

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Contentstack has been deployed successfully across our website, and we now self-serve within the marketing team to manage existing webpages and create new webpages for PPC webpages. In my experience, it has been relatively easy to add features and taxonomies to the product so that all users are following the same process. As a frequent user of the product following the initial launch, I found page editing and deployment very fast and seamless. The live preview is an impressive feature and reduces anxiety around edits not taking effect. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Some intricacies and sometimes unintuitive steps when using initially, e.g. the live preview only worked when we selected a specific (and unobvious) domain from the dropdown. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Being able to create/edit pages within the marketing team rather than asking development to build changes - saves a significant amount of time. Being able to quickly edit and launch pages for marketing activity means we can be agile around market/product changes. Review collected by and hosted on G2.com.

SN
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

I like that you can customize the CMS, and add unique styling. I primarily use Contentstack to host the design system guidelines. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The UI is a bit of a learning curve to use. I wish you could sync assets from Figma versus having to upload them via PDF/SVG. This makes maintenace hard over time when the system scales or even small changes are needed in components. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contentstack makes it easy to upload guidelines with little to no engineering effort. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Contentstack is an excellent system to seamlessly manage & create content in many different platforms/environments. It is incredibly easy to use and setup. It is one of the main systems we use at work. It is a breeze getting up to speed on it! Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There is some redundancy in the submissions/versions that can get hairy. Often times you find yourself with 50 different versions of a project and no idea how it got there with minor edits. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contentstack is solving the time management and simultanious updating problems that we have. It saves us a lot of time by having multiple people working on the same project at the same time. Review collected by and hosted on G2.com.