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Contentstack Reviews & Product Details

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Contentstack Media

Contentstack Demo - Modular Blocks
Allow content editors to build and edit dynamic pages within our headless CMS without needing a developer’s help.
Contentstack Demo - Experience Extensions
Easily integrate with your preferred marketing technologies (Brightcove, Marketo, Salesforce, etc.) without being bound to built-in preset tools.
Contentstack Demo - Multiple Environments
Create unlimited content management system environments, such as development, testing, staging, and production, to map to your content production process.
Contentstack Demo - Workflows
Set up and define workflows and approvals with our modern CMS that map to your business processes for content management and publishing.
With so many brands competing for attention, your customers won't stick around for irrelevant offers or the same old static experiences. Contentstack Edge is the world's first adaptive digital experience platform (DXP), built for the AI era
Play Contentstack Video
With so many brands competing for attention, your customers won't stick around for irrelevant offers or the same old static experiences. Contentstack Edge is the world's first adaptive digital experience platform (DXP), built for the AI era
Discover how MongoDB scaled innovation, reduced CMS maintenance, and increased migration velocity by 400% using Contentstack’s AI and automation capabilities. Hear from Subi Babu, Lead, Web Engineering.
Play Contentstack Video
Discover how MongoDB scaled innovation, reduced CMS maintenance, and increased migration velocity by 400% using Contentstack’s AI and automation capabilities. Hear from Subi Babu, Lead, Web Engineering.
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Contentstack Reviews (303)

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Reviews

Contentstack Reviews (303)

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4.4
303 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and flexibility of Contentstack, noting that it simplifies content management across multiple platforms. Many appreciate its ability to streamline workflows and enhance collaboration, making it suitable for both technical and non-technical users. However, some users mention that the learning curve can be steep, particularly for those unfamiliar with headless CMS systems.

Pros & Cons

Generated from real user reviews
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TS
Enterprise (> 1000 emp.)
"Contentstack has reduced our content publishing time"
What do you like best about Contentstack?

It is easy to use. I am responsible for training end users sets on how to use Contentstack. On average my users catch on quickly, requiring only one 1-hr. session of training. Also, it’s expandable. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It’s probably the way we implemented Contentstack, but we have to have developers involved to add any of the apps that Contentstack provides such as Google Analytics and Taxonomy. We can make changes, but they will be overwritten the next time our model is re-published. Review collected by and hosted on G2.com.

Brian G.
BG
Ecommerce Content Specialist
Enterprise (> 1000 emp.)
"ContentStack Product Management Review"
What do you like best about Contentstack?

ContentStack provides a user friendly set of features and tools to manage all of my product and digital asset needs. I use the product every day. It makes integration with our POS very simple to maintain. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes navigating to the exact Content you are looking for or finding specific assets by name can be a little clunky. Review collected by and hosted on G2.com.

Verified User in Sports
US
Mid-Market (51-1000 emp.)
"Review"
What do you like best about Contentstack?

Having everything I need to change multiple areas of the website in one CMS Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Takes too long to get a story ready to be published

Backend often doesn't correspond with front end in terms of location of the sections/buttons that make up a published article

Too many unnecessary buttons/options in article creation process Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for taking the time to share your feedback. We’re glad to hear that having everything you need in one CMS.

We’re sorry to hear about the frustrations you’ve experienced with story setup time, backend/front-end alignment, and the number of steps in the article creation process. Our product and UX teams are actively reviewing ways to streamline authoring workflows and reduce unnecessary complexity, so your feedback is incredibly valuable.

We’d also love the opportunity to better understand your specific use case and observe where these slowdowns are happening. Two of our team members, Lo Etheridge, Sr. Technical Product Marketing Manager and Tim Benniks, Developer Experience Lead, would love to meet with you one-on-one to observe your workflow, document what you’re seeing, and ensure you’re fully supported. You can reach them directly at lo.etheridge@contentstack.com and tim.benniks@contentstack.com to set up a convenient time. Thank you for being part of our community and helping us make the platform even better.

Verified User in Internet
AI
Small-Business (50 or fewer emp.)
"Excellent Experience with a lot of customizations"
What do you like best about Contentstack?

It's flexible and our engineers can typically find a solution to our business problems Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Limited options on some major changes like the navigation Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Great Scheduling, But In-App Preview Needs Improvement"
What do you like best about Contentstack?

Love that I can schedule content changes in advance Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Difficult to see a preview of what the changes will look like before publishing Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thanks for sharing your feedback. We're glad the scheduling capabilities have helped your team plan and publish content updates more easily. We also appreciate your input on improving the in-app preview experience. Feedback like this helps us continue refining the editing workflow.

Thanks again for your review and for being part of the Contentstack community.

Verified User in Online Media
UO
Small-Business (50 or fewer emp.)
"Contentstack"
What do you like best about Contentstack?

It's quite intuitive after some time, which makes it exciting because you discover new features all the time. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It really needs time to get into it because the many functions can be overwhelming at the beginning. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your feedback! We're thrilled to hear that you find Contentstack intuitive and exciting to use. We understand that the many functions can be overwhelming initially, but we're here to support you every step of the way. If you ever need assistance or have any questions about specific features, please don't hesitate to reach out to our support team. We also encourage you to visit the Contentstack Academy for more in-depth learning on Contentstack and our capabilities (https://www.contentstack.com/academy). We're glad to hear that Contentstack is helping you write and publish articles efficiently. Your success is important to us, and we're committed to providing you with a seamless experience. Thank you for choosing Contentstack!

Verified User in Furniture
UF
Mid-Market (51-1000 emp.)
"User friendly, but sometimes slow/buggy"
What do you like best about Contentstack?

Easy to use, advanced search functionality is good, timeline and version comparison is useful Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Buggy and slow at times. Publishing, unpublishing and release finctionalities are unreliable (recurrent issues with them). If an entry is referenced in a lot of components, it's difficult to reverse search Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your feedback. We’re sorry to hear about the publishing and performance challenges you’ve encountered. That’s not the experience we aim to deliver, and we’d really appreciate the opportunity to work with you directly to understand and resolve these issues.

Two of our team members, Lo Etheridge, Sr. Technical Product Marketing Manager and Tim Benniks, Developer Experience Lead, would love to meet with you one-on-one to observe your workflow, document what you’re seeing, and ensure you’re fully supported. You can reach them directly at lo.etheridge@contentstack.com and tim.benniks@contentstack.com to set up a convenient time. Thank you for being part of our community and helping us make the platform even better.

LH
Enterprise (> 1000 emp.)
"ContentStack: Leader in CMS platforms"
What do you like best about Contentstack?

The API driven focus is unlike any other out there. The composibility and experience first focus makes ContentStack a true leader in the industry. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The downside is that you have to truly understand the business needs in order to properly structure your stack. Contentstack is so versatile that you can easily design a poor editor experience with data model decisions early in a project. Review collected by and hosted on G2.com.

Maria Alejandra M.
MM
Digital Marketing Analyist
Enterprise (> 1000 emp.)
"Excited to see new updates"
What do you like best about Contentstack?

New navigation it's easier to work than the old one. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I still don't know how to see the audience in real time, I understand it is an innovation. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Powerful if set up correctly"
What do you like best about Contentstack?

I like that it’s so customizable. So long as you have developer support, you can create almost anything. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Depending on how developers set up the backend experience, it can be a pain to edit content. One site over utilizes accordions and dropdowns, so it’s easy to get lost when editing a page if you don’t close the accordions as you go. But even worse is another site that has too much nesting/references. To create an accordion, we have the item for the headline, an item for the accordion, and individual items for each accordion tab. That gets messy FAST.

So a developer that doesn’t understand Contenstack best practices is dangerous. It creates a lot of tech debt and a poor content editor experience. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thank you for your thoughtful review and for highlighting both the power and flexibility of Contentstack, as well as the importance of thoughtful implementation. You're absolutely right, developer setup can significantly impact the content editing experience, and we appreciate your candid feedback on where things can get complex.

To help developers get started with best practices and avoid unnecessary tech debt, we recommend exploring our Developer Kickstart Learning Path on Contentstack Academy. It’s a free, curated set of lessons designed to help devs set up scalable, editor-friendly structures from day one.

See how Contentstack improved

Questions about Contentstack? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity almost 6 years ago

Can you import content into contentstack? Do you offer any migration scripts?

Verified User
G2
Verified User
Last activity almost 6 years ago

Is there a step-by-step tutorial to create a website or app from scratch?

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Contentstack Features
Content Authoring
Rich Text Editor
Versioning
SEO
Flexible Navigation Structures
User, Role, and Access Management
Multi-language
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Contentstack