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Contentstack Reviews & Product Details - Page 2

Contentstack Overview

What is Contentstack?

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.

Contentstack Details
Product Website
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

Contentstack™ is the leader in Headless CMS. Contentstack accelerates and simplifies content management across today's and tomorrow's digital channels, including web, mobile and IoT. The award-winning technology has been recognized by analysts as the future of digital, omnichannel content management.

How do you position yourself against your competitors?

Unlike legacy monolithic DXPs, which are rigid, complex, and outdated, Contentstack EDGE breaks the mold with the agility and intelligence needed to craft and deliver meaningful, connected experiences across every digital touchpoint. By seamlessly integrating intelligent content, real-time first-party data activation and brand-aware AI, Contentstack EDGE empowers businesses to craft journeys that dynamically adapt to every customer interaction while staying authentically on-brand.


Seller Details
Company Website
Year Founded
2018
HQ Location
Austin, TX
Twitter
@Contentstack
2,420 Twitter followers
LinkedIn® Page
www.linkedin.com
581 employees on LinkedIn®
Description

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.


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Overview Provided by:

Recent Contentstack Reviews

RH
Rachel H.Enterprise (> 1000 emp.)
5.0 out of 5
"User friendly platform to manage content across Web or App!"
A lot of customize features for different content types that fits into frontend platforms simply with API integration. This also avoid multiple dep...
JS
Joseph S.Enterprise (> 1000 emp.)
4.0 out of 5
"Easy to develop with and Use"
As a product manager, I like the flexibility that Content stack provides us to develop and implement components with and the ease of use for busine...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Nicely built SAAS headless tool with room for further improvement"
1. CS support 2. Flexible setup 3. Easy setup of content builder 4. User friendly UI

Contentstack Media

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Video Reviews

204 out of 205 Total Reviews for Contentstack

4.4 out of 5
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204 out of 205 Total Reviews for Contentstack
4.4 out of 5
204 out of 205 Total Reviews for Contentstack
4.4 out of 5

Contentstack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ContentstackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

The UI allows me easily amending the content. Also appreciate the flexibility for the technical team to include what parts of amendment. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The user interface is not that friendly that allows me to find the section that I want. A bit messy Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Help me to instantly update my website content. Also version control function is good for me to revert back to the previous section in case of any incident. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thank you for sharing your experience. We're happy to hear about the flexibility and ease Contentstack provides when it comes to updating content, especially with the support of your technical team.

We also appreciate your feedback on the user interface. We understand that navigating to specific sections should feel intuitive and efficient, and we are continuously working to improve the editing experience for all users. Your insight helps us identify where we can make things even better. Our goal is to make Contentstack as seamless and user-friendly as possible.

Thanks again for your review.

GP
Application Developer III
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Contentstack has a very intuitive and easy to use UI which allows me to get my work done in a timely manner. The layout of features is easy to navigate and allows for efficient configuration, definition and implementation across all features. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I haven't come across much that I dislike about Contentstack. Some of the documentation seems to go out of date and may need to be refreshed. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contenstack is acting as a central media store as well as text content store. We are allowing a user set to manage content as they see fit, while our application UI places that content on our webpages. Review collected by and hosted on G2.com.

LH
Digital Products Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Each section when editing is made clear to prevent any mistakes when creating and amending web pages. Hyperlinking a website within text is made easy and references make it clear when amending a page after some time. I use ContentStack for work on a daily basis and am satisfied with its functionality and easy use. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The only negative thing I have found is that when creating a new document page it only has the option to add an existing document. You need to save and come out of the new page in order to add a new document. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

ContentStack is website management we use to maintain all of our digital products and web pages. This helps us keep all of our web pages in one place to save time and manage our Products easily. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

1. CS support

2. Flexible setup

3. Easy setup of content builder

4. User friendly UI Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

1. The sales team keeps trying to increase pricing after you start using them

2. There is limited to no room for your suggested roadmap features to ever see light Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Content management made easier through the use of a headless tool Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for your honest and detailed review — we’re so glad to hear you’re enjoying the flexibility of our setup, the ease of the content builder, and the support from our CS team!

We hear your feedback regarding pricing and roadmap visibility. We truly value our customers’ growth and hope to continue earning your trust by building innovative features that scale with your needs.

We’ve recently launched a new Customer Support Portal where you can track the status of your tickets and requests — it’s one step toward increasing transparency and closing the feedback loop.

Thanks again for sharing your experience with us. We appreciate your partnership!

See how Contentstack improved
Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Easy to use, very well documented API, overal flexibility with languages and environments. Customer support is relatively quick. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Certain links not being able to open in a new tab (e.g. when selecting a stack). Reusing some content model pieces within the same content type - there's no way to copy paste them and using global fields is unnecessary/has its own limits (such as being unable to use a global field + some other fields in a modular block). Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Ability to create different content for different languages and environments, but also being able to reuse what was built in case there are no content differences among those languages/envs.

Ability to design our own plugins that our business users can utilize to display content in a desired format and layout. Review collected by and hosted on G2.com.

GM
Program Support
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Contentstack?

Contentstack facilitates the easy upload of documents. I am able to upload the documents and stack them with fast publishing to the website.Contentstack facilitates the easy upload of documents. I am able to upload the documents and stack them with fast publishing to the website. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The fact that I cannot drop the documents and upload them at the same time. I have to add the documents one at a time. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

The easy ability to publish and un publish documents Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Making changes to our site with Contentstack is incredibly straightforward, allowing for quick updates to key pages and assets. The level of customization within the platform was overwhelming at first, but after spending some time in their "Academy", using the platform was a breeze. My entire team is using CS on the daily, and one of the biggest advantages is that even team members without programming skills can work independently with minimal support from our IT team. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The seemingly limitless customization options within the platform can be overwhelming for those not familiar with working with a headless CMS. It can be pretty easy to get lost in the details with so many possibilities, which can slow down decision-making and implementation. For teams that don't have a clear strategy for their website, the flexibility might lead to inconsistency in content management. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

CS offers the flexibility we need from a CMS to manage content across a variety of different platforms (website, mobile devices, etc). It integrates very well with our tech stack, which was a problem we experienced in the past with other CMS platforms, and it's also one of the most affordable headless CMS solutions we found. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Contentstack?

Easy and quick process to import information and publish it. You can look up past publishes as well which is helpful if you forget the progress to copy. We use unique identifiers for each campaign for some of our brands. So this is a very essential tool to ensure tracking is being passed down. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It is hard to know what information you exactly need for each entry. There are a lot of entry spots, but we don't use them all Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

For each Email and/or SMS send - we enter a unique source code that identifies the send and helps us track revenue and other attributes through our backend system CDW. Review collected by and hosted on G2.com.

LG
Website Coordinator
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Once past the learning curve, contentstack is really easy to navigate. Unlike other CMSs, contentstack is quite forgiving. Out of all the years I've worked with contentstack, i have been impressed by their reliability. Contentstack makes building page a breeze. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

If I run into any issues, I do have to expect a long wait time for support. I have waited over a month for resolution to issues, forcing me to find a workaround. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

As our business grows, so do our content needs. Contentstack’s headless CMS architecture allows for easy scaling, accommodating increased content volume and complexity without requiring a complete overhaul of the system. Review collected by and hosted on G2.com.

EM
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

The new UI is really smooth and improved from the older experience. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Translation management could be improved to be easier to use. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

We store long form content in ContentStack for our services. It was easy to integrate in the first place and it solves all of our requirements right now. Review collected by and hosted on G2.com.