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Contentstack Reviews & Product Details

SL
Senior Manager Ecommerce, Architecture
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Contentstack?

ContentSrack headless CMS api driven platform resolve the content personalization, content staging and scheduling. Integration offer composable solutions with multiple integrations.Contentstack adopting latest technologies trends like GenAI and ML integrations . Insight full information about platform, provide real-time integration usecases and connect with technology leaders Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

None

Everything looks good

Good planning Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Content staging and schedule Review collected by and hosted on G2.com.

Contentstack Overview

What is Contentstack?

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.

Contentstack Details
Product Website
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

Contentstack™ is the leader in Headless CMS. Contentstack accelerates and simplifies content management across today's and tomorrow's digital channels, including web, mobile and IoT. The award-winning technology has been recognized by analysts as the future of digital, omnichannel content management.

How do you position yourself against your competitors?

Unlike legacy monolithic DXPs, which are rigid, complex, and outdated, Contentstack EDGE breaks the mold with the agility and intelligence needed to craft and deliver meaningful, connected experiences across every digital touchpoint. By seamlessly integrating intelligent content, real-time first-party data activation and brand-aware AI, Contentstack EDGE empowers businesses to craft journeys that dynamically adapt to every customer interaction while staying authentically on-brand.


Seller Details
Company Website
Year Founded
2018
HQ Location
Austin, TX
Twitter
@Contentstack
2,421 Twitter followers
LinkedIn® Page
www.linkedin.com
581 employees on LinkedIn®
Description

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.


JW
Overview Provided by:

Recent Contentstack Reviews

AK
Alice K.Mid-Market (51-1000 emp.)
4.0 out of 5
"certainly professional, but also laborious to use"
it is professionally built, the possibility of making mistakes in its use is minimised. Furthermore, I am impressed by the fast customer service
JL
John L.Enterprise (> 1000 emp.)
5.0 out of 5
"Easy to use and powerful CMS"
Great UI, easy for users to update and create content. Also easy for developers to integrate.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Good to amend the content, but not user friendly to search the section."
The UI allows me easily amending the content. Also appreciate the flexibility for the technical team to include what parts of amendment.

Contentstack Media

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Video Reviews

200 out of 201 Total Reviews for Contentstack

4.4 out of 5
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200 out of 201 Total Reviews for Contentstack
4.4 out of 5
200 out of 201 Total Reviews for Contentstack
4.4 out of 5

Contentstack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ContentstackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

As a content writer and creator, I am constantly publishing various forms of long and short form content. Our company previously used dated CMS systems for each form of content, and I love that we're now able to have it all in one place. The design is sleek, easy to use, and the Contentstack team has been so helpful to adapt the dashboard to fit the unique needs of our business. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The variety of features can be overwhelming at times, as we are coming from a very basic CMS system. There was definitely a learning curve in the beginning! But I do think this will actually prove to be a strength as our company grows into the new system. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

ContentStack is helping streamline our content management by keeping our blogs and individual posts all in one place. It's improved the collaboration across teams since we're now all working out of the same system. Review collected by and hosted on G2.com.

TN
Product Marketing Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

It's so easy to find where everything is. Every page is set up basically the same so you can duplicate and organize your elements on each page quickly. I also really like the modern and simple UI because it's easy to the eyes. I don't have an extensive background in web development, so Contentstack makes it a breeze to update our website and publish blogs. I've ran into some minor issues before, but the support team is super responsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It seems base features are not super customizable, you really have to explore different partners in their ecosystem to be able to do more sophisticated things. Minor complaints from me are that there are some inconsistencies in what you can or can't do in certain elements (ex. being able to hyperlink in one text box but not another). This might be an issue in other CMS platforms as well, but I wish Contentstack would be able to publish quicker or at least show a preview quicker without having to refresh or wait for a while. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contentstack helps me with collaborating with my marketing team members when we are working on a new product page or blog together and it also makes it easy for me to publish pages without a web development background or having to ask one of our dev team members. I did not need too much training when I first started using Contentstack, so learning curve barrier is not too high. Review collected by and hosted on G2.com.

SC
Manager of Ecommerce
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

No coding is needed for the vast majority of tasks. Very minimal code knowledge (such as using a <strong> tag for bold) for certain text areas is useful, but again not strictly necessary. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Hidden content and navigation. Unless you instinctively know where to click or what to look for through experience, some content modules are hidden until clicked/opened then clicked again then clicked to open. For saving screen space on a smaller screen, perhaps this is useful. But in an age of 32" to 42" HD monitors, this is more of a hinderance. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Once the user gains sufficient experience the system is actually fairly intuitive and making updates can be both fast and easy to execute. Being able to set up multiple content areas and schedule changes in advance is a critical feature for our use. Review collected by and hosted on G2.com.

JG
Front End Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Contentstack?

Contentstack is versatile and very effective to administer contents in an enterprise environment with many users working simultaneously.

Constantly evolving to offer more functionality and to improve the performance of the product. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Even the register and following of tickets are good. Sometimes the response time is not the best.

Would be great to have more material to know better new functions like live preview or timeline. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Manage many websites in an enterprise environment with a lot of users.

Provide a version management system to the content. Review collected by and hosted on G2.com.

MS
product marketing manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

It hosts our website, so that's a good thing. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

To be fair, I don't know if a lot of my challenges arise from Content Stack as a CMS or the agency that built the website, but it has been riddled with bugs and breaks constantly. It's not super user friendly and the way the components are set up it makes it confusing to build new pages. Also, it takes a very long time to publish. Sometimes hours. It's impossible to work in real time because of this issue. I would not recommend this system to anyone, unfortunately. Again, not sure if it works well for other people but our agency did not do a great job. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

It hosts our website. Now people can see we have a digital presence. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your experience. We're sorry to hear you've encountered challenges. Contentstack prides itself on providing a flexible, easy-to-use CMS, designed to support quick publishing and smooth content creation.

It sounds like some of the setup issues you're experiencing might stem from how the initial implementation was handled, and we’d love to help! We encourage you to reach out to your Customer Success Manager directly—they’re here to ensure you get the most out of Contentstack and can help resolve any specific issues swiftly.

Thank you again for your feedback; we’re committed to supporting your success with our platform!

JL
Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Great UI, easy for users to update and create content. Also easy for developers to integrate. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

None so far for me. Met all my use cases. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Headless content allows me to create and update content quickly and my dev team is able to integrate very quickly. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi John,

Thank you for the fantastic review! We’re thrilled to hear that you’re finding Contentstack easy to use and that it’s meeting all your use cases. It’s great to know both your team and your developers are benefiting from the intuitive UI and quick integration capabilities.

Your feedback motivates us to continue delivering a powerful CMS experience that supports both business users and technical teams.

Thanks again for taking the time to share your experience.

AK
Italian Content Editor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

it is professionally built, the possibility of making mistakes in its use is minimised. Furthermore, I am impressed by the fast customer service Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Since the frequency of use is not limited to a few times a week, we should work on making the integration easier. Each save takes at least 10 minutes and writing an article is too laborious for me. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

The possibility of making mistakes, even regarding the maximum number of characters, is reduced to a minimum Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Alice,

Thank you so much for taking the time to share your thoughtful feedback. We're glad to hear you're finding Contentstack professionally built and appreciate our customer service!

We’re sorry to hear that saving content feels time-consuming. That’s definitely not the experience we aim to deliver. Typically, save times are nearly instantaneous, so what you’re experiencing may be tied to specific workflow configurations, large content payloads, or potential custom extensions or integrations in your stack.

We’d love the opportunity to look into this with you and optimize your setup. Please feel free to reach out to our support team directly and your customer success manager. We’re happy to help streamline things and ensure that Contentstack works as efficiently as possible for your team.

Thanks again for your honest review; we’re always listening and working to improve.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

The UI allows me easily amending the content. Also appreciate the flexibility for the technical team to include what parts of amendment. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The user interface is not that friendly that allows me to find the section that I want. A bit messy Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Help me to instantly update my website content. Also version control function is good for me to revert back to the previous section in case of any incident. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thank you for sharing your experience. We're happy to hear about the flexibility and ease Contentstack provides when it comes to updating content, especially with the support of your technical team.

We also appreciate your feedback on the user interface. We understand that navigating to specific sections should feel intuitive and efficient, and we are continuously working to improve the editing experience for all users. Your insight helps us identify where we can make things even better. Our goal is to make Contentstack as seamless and user-friendly as possible.

Thanks again for your review.

GP
Application Developer III
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Contentstack has a very intuitive and easy to use UI which allows me to get my work done in a timely manner. The layout of features is easy to navigate and allows for efficient configuration, definition and implementation across all features. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I haven't come across much that I dislike about Contentstack. Some of the documentation seems to go out of date and may need to be refreshed. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contenstack is acting as a central media store as well as text content store. We are allowing a user set to manage content as they see fit, while our application UI places that content on our webpages. Review collected by and hosted on G2.com.

LH
Digital Products Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Each section when editing is made clear to prevent any mistakes when creating and amending web pages. Hyperlinking a website within text is made easy and references make it clear when amending a page after some time. I use ContentStack for work on a daily basis and am satisfied with its functionality and easy use. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The only negative thing I have found is that when creating a new document page it only has the option to add an existing document. You need to save and come out of the new page in order to add a new document. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

ContentStack is website management we use to maintain all of our digital products and web pages. This helps us keep all of our web pages in one place to save time and manage our Products easily. Review collected by and hosted on G2.com.