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Contentstack Reviews & Product Details

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Easy to use, very well documented API, overal flexibility with languages and environments. Customer support is relatively quick. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Certain links not being able to open in a new tab (e.g. when selecting a stack). Reusing some content model pieces within the same content type - there's no way to copy paste them and using global fields is unnecessary/has its own limits (such as being unable to use a global field + some other fields in a modular block). Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Ability to create different content for different languages and environments, but also being able to reuse what was built in case there are no content differences among those languages/envs.

Ability to design our own plugins that our business users can utilize to display content in a desired format and layout. Review collected by and hosted on G2.com.

Contentstack Overview

What is Contentstack?

Contentstack is the creator of the headless CMS and is the Composable Digital Experience Platform (DXP) category leader. Iconic brands around the world, such as Alaska Airlines, ASICS, Burberry, Mattel, Mitsubishi and Walmart, invest in Contentstack to rise above the noise in today's crowded and competitive digital markets and to gain their unique Experience Edge. Known for its Care Without Compromise™ program, Contentstack has achieved the industry’s highest customer satisfaction rating. Contentstack is also a founding member of the MACH Alliance, advocating for best-of-breed composable technology that is Microservices-based, API-first, Cloud-native SaaS, and Headless.

Contentstack Details
Product Website
Languages Supported
Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

Contentstack™ is the leader in Headless CMS. Contentstack accelerates and simplifies content management across today's and tomorrow's digital channels, including web, mobile and IoT. The award-winning technology has been recognized by analysts as the future of digital, omnichannel content management.

How do you position yourself against your competitors?

Unlike legacy CMS offerings, Contentstack was built from the ground up for a world with multiple channels – print, web, mobile, IoT, AR and VR – any type of data source! Unlike other “headless CMS” offerings, the Contentstack team and technology have over a decade of proven success powering content for the world’s leading brands.

Contentstack is 100% based in the cloud, massively scalable and unique in the way it separates code from content. Business users gain the ability to publish content without code, and developers are liberated from mundane tasks (like fixing typos), instead focusing on creating exciting new experiences across both traditional and emerging digital channels! If Adobe, WordPress, and Drupal were the default CMS of the past, Contentstack is the winning CMS of the Future.


Seller Details
Company Website
Year Founded
2018
HQ Location
Austin, TX
Twitter
@Contentstack
2,423 Twitter followers
LinkedIn® Page
www.linkedin.com
581 employees on LinkedIn®
Description

Contentstack is the creator of the headless CMS and is the Composable Digital Experience Platform (DXP) category leader. Iconic brands around the world, such as Alaska Airlines, ASICS, Burberry, Mattel, Mitsubishi and Walmart, invest in Contentstack to rise above the noise in today's crowded and competitive digital markets and to gain their unique Experience Edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.


Jordan W.
JW
Overview Provided by:

Recent Contentstack Reviews

JG
Javier G.Mid-Market (51-1000 emp.)
5.0 out of 5
"ContentStack Experience"
Contentstack is versatile and very effective to administer contents in an enterprise environment with many users working simultaneously. Constantl...
Joel S.
JS
Joel S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great UI"
Has an amazing UI, and I like that it can evolve as the company grows. It is easy to implement into our everyday work.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Robust features and flexible"
Contentstack's flexibility and robust features make it easier to manage complex content structures.
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Contentstack Media

Contentstack Demo - Modular Blocks
Allow content editors to build and edit dynamic pages within our headless CMS without needing a developer’s help.
Contentstack Demo - Experience Extensions
Easily integrate with your preferred marketing technologies (Brightcove, Marketo, Salesforce, etc.) without being bound to built-in preset tools.
Contentstack Demo - Multiple Environments
Create unlimited content management system environments, such as development, testing, staging, and production, to map to your content production process.
Contentstack Demo - Workflows
Set up and define workflows and approvals with our modern CMS that map to your business processes for content management and publishing.
Brands face a relevancy crisis, and digital experiences are the new competitive front line. Discover how your brand can stand out with personalized experiences that connect with more customers —faster than ever with Contentstack.
Play Contentstack Video
Brands face a relevancy crisis, and digital experiences are the new competitive front line. Discover how your brand can stand out with personalized experiences that connect with more customers —faster than ever with Contentstack.
Discover how MongoDB gains a strategic edge with Contentstack! Bill Mitchell, Sr. Director at MongoDB, shares how cutting-edge tech, a dedicated team, and reliable support help MongoDB evolve with Contentstack.
Play Contentstack Video
Discover how MongoDB gains a strategic edge with Contentstack! Bill Mitchell, Sr. Director at MongoDB, shares how cutting-edge tech, a dedicated team, and reliable support help MongoDB evolve with Contentstack.
Learn how Sky Group empowers content editors to build and maintain websites without developers, saving costs and scaling content—thanks to going composable with Contentstack.
Play Contentstack Video
Learn how Sky Group empowers content editors to build and maintain websites without developers, saving costs and scaling content—thanks to going composable with Contentstack.
Personalization at scale is tough with the wrong CMS. CMO Gurdeep Dhillon shares how Contentstack's AI, A/B testing, and automation solve this, delivering the personalized experiences consumers expect.
Play Contentstack Video
Personalization at scale is tough with the wrong CMS. CMO Gurdeep Dhillon shares how Contentstack's AI, A/B testing, and automation solve this, delivering the personalized experiences consumers expect.

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Video Reviews

195 out of 196 Total Reviews for Contentstack

4.4 out of 5
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195 out of 196 Total Reviews for Contentstack
4.4 out of 5
195 out of 196 Total Reviews for Contentstack
4.4 out of 5

Contentstack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ContentstackQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TN
Product Marketing Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

It's so easy to find where everything is. Every page is set up basically the same so you can duplicate and organize your elements on each page quickly. I also really like the modern and simple UI because it's easy to the eyes. I don't have an extensive background in web development, so Contentstack makes it a breeze to update our website and publish blogs. I've ran into some minor issues before, but the support team is super responsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It seems base features are not super customizable, you really have to explore different partners in their ecosystem to be able to do more sophisticated things. Minor complaints from me are that there are some inconsistencies in what you can or can't do in certain elements (ex. being able to hyperlink in one text box but not another). This might be an issue in other CMS platforms as well, but I wish Contentstack would be able to publish quicker or at least show a preview quicker without having to refresh or wait for a while. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contentstack helps me with collaborating with my marketing team members when we are working on a new product page or blog together and it also makes it easy for me to publish pages without a web development background or having to ask one of our dev team members. I did not need too much training when I first started using Contentstack, so learning curve barrier is not too high. Review collected by and hosted on G2.com.

Steve C.
SC
Manager of Ecommerce
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

No coding is needed for the vast majority of tasks. Very minimal code knowledge (such as using a <strong> tag for bold) for certain text areas is useful, but again not strictly necessary. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Hidden content and navigation. Unless you instinctively know where to click or what to look for through experience, some content modules are hidden until clicked/opened then clicked again then clicked to open. For saving screen space on a smaller screen, perhaps this is useful. But in an age of 32" to 42" HD monitors, this is more of a hinderance. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Once the user gains sufficient experience the system is actually fairly intuitive and making updates can be both fast and easy to execute. Being able to set up multiple content areas and schedule changes in advance is a critical feature for our use. Review collected by and hosted on G2.com.

JG
Front End Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Contentstack?

Contentstack is versatile and very effective to administer contents in an enterprise environment with many users working simultaneously.

Constantly evolving to offer more functionality and to improve the performance of the product. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Even the register and following of tickets are good. Sometimes the response time is not the best.

Would be great to have more material to know better new functions like live preview or timeline. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Manage many websites in an enterprise environment with a lot of users.

Provide a version management system to the content. Review collected by and hosted on G2.com.

MS
product marketing manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

It hosts our website, so that's a good thing. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

To be fair, I don't know if a lot of my challenges arise from Content Stack as a CMS or the agency that built the website, but it has been riddled with bugs and breaks constantly. It's not super user friendly and the way the components are set up it makes it confusing to build new pages. Also, it takes a very long time to publish. Sometimes hours. It's impossible to work in real time because of this issue. I would not recommend this system to anyone, unfortunately. Again, not sure if it works well for other people but our agency did not do a great job. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

It hosts our website. Now people can see we have a digital presence. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your experience. We're sorry to hear you've encountered challenges. Contentstack prides itself on providing a flexible, easy-to-use CMS, designed to support quick publishing and smooth content creation.

It sounds like some of the setup issues you're experiencing might stem from how the initial implementation was handled, and we’d love to help! We encourage you to reach out to your Customer Success Manager directly—they’re here to ensure you get the most out of Contentstack and can help resolve any specific issues swiftly.

Thank you again for your feedback; we’re committed to supporting your success with our platform!

GP
Application Developer III
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Contentstack has a very intuitive and easy to use UI which allows me to get my work done in a timely manner. The layout of features is easy to navigate and allows for efficient configuration, definition and implementation across all features. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I haven't come across much that I dislike about Contentstack. Some of the documentation seems to go out of date and may need to be refreshed. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

Contenstack is acting as a central media store as well as text content store. We are allowing a user set to manage content as they see fit, while our application UI places that content on our webpages. Review collected by and hosted on G2.com.

LH
Digital Products Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Each section when editing is made clear to prevent any mistakes when creating and amending web pages. Hyperlinking a website within text is made easy and references make it clear when amending a page after some time. I use ContentStack for work on a daily basis and am satisfied with its functionality and easy use. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The only negative thing I have found is that when creating a new document page it only has the option to add an existing document. You need to save and come out of the new page in order to add a new document. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

ContentStack is website management we use to maintain all of our digital products and web pages. This helps us keep all of our web pages in one place to save time and manage our Products easily. Review collected by and hosted on G2.com.

GM
Program Support
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Contentstack?

Contentstack facilitates the easy upload of documents. I am able to upload the documents and stack them with fast publishing to the website.Contentstack facilitates the easy upload of documents. I am able to upload the documents and stack them with fast publishing to the website. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The fact that I cannot drop the documents and upload them at the same time. I have to add the documents one at a time. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

The easy ability to publish and un publish documents Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Making changes to our site with Contentstack is incredibly straightforward, allowing for quick updates to key pages and assets. The level of customization within the platform was overwhelming at first, but after spending some time in their "Academy", using the platform was a breeze. My entire team is using CS on the daily, and one of the biggest advantages is that even team members without programming skills can work independently with minimal support from our IT team. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The seemingly limitless customization options within the platform can be overwhelming for those not familiar with working with a headless CMS. It can be pretty easy to get lost in the details with so many possibilities, which can slow down decision-making and implementation. For teams that don't have a clear strategy for their website, the flexibility might lead to inconsistency in content management. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

CS offers the flexibility we need from a CMS to manage content across a variety of different platforms (website, mobile devices, etc). It integrates very well with our tech stack, which was a problem we experienced in the past with other CMS platforms, and it's also one of the most affordable headless CMS solutions we found. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Contentstack?

Easy and quick process to import information and publish it. You can look up past publishes as well which is helpful if you forget the progress to copy. We use unique identifiers for each campaign for some of our brands. So this is a very essential tool to ensure tracking is being passed down. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It is hard to know what information you exactly need for each entry. There are a lot of entry spots, but we don't use them all Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

For each Email and/or SMS send - we enter a unique source code that identifies the send and helps us track revenue and other attributes through our backend system CDW. Review collected by and hosted on G2.com.

LG
Website Coordinator
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Contentstack?

Once past the learning curve, contentstack is really easy to navigate. Unlike other CMSs, contentstack is quite forgiving. Out of all the years I've worked with contentstack, i have been impressed by their reliability. Contentstack makes building page a breeze. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

If I run into any issues, I do have to expect a long wait time for support. I have waited over a month for resolution to issues, forcing me to find a workaround. Review collected by and hosted on G2.com.

What problems is Contentstack solving and how is that benefiting you?

As our business grows, so do our content needs. Contentstack’s headless CMS architecture allows for easy scaling, accommodating increased content volume and complexity without requiring a complete overhaul of the system. Review collected by and hosted on G2.com.