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Constant Contact Reviews & Product Details - Page 99

Constant Contact Overview

What is Constant Contact?

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com

Constant Contact Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish
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Product Description

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

How do you position yourself against your competitors?

We know marketing and growing a small business is tough-- that's why everything we design is with you in mind. It's why we’ve evolved our platform with powerful new features like e-commerce, SMS and CRM that deliver you bigger results and why we’re building cutting-edge technologies like AI and Advanced Automations that help you do so much more in even less time.

Constant Contact helps the small stand tall by delivering you the marketing solutions and world-class technology to help your small business keep up, excel and grow.


Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
68,938 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
Description

Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.


Courtney B.
CB
Overview Provided by:

Recent Constant Contact Reviews

AP
Amber P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great email marketing platform"
Provides all the basics needed to send regular marketing e-blasts.
Glen G.
GG
Glen G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Constant Contact has a great ROI"
The ability to create custom emails and schedule campaigns to execute in a timely manner. The easy uploading of customers lists.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Good Value, Need More Bells & Whistles"
Great list management, A/B testing, and functionality.
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4 people requested security information

Constant Contact Media

Constant Contact Demo - Campaign Builder
Get a multi-channel campaign in just a few clicks. Make a few selections and AI does the campaign building for you.
Constant Contact Demo - AI Content Generator
Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Demo - Drag-and-Drop Email Editor
Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Demo - SMS Marketing
Reach your customers wherever they are with SMS Marketing.
Constant Contact Demo - Social Posting
Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Demo - Real-time reporting
Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.
Marketing Automation for Small Business
Play Constant Contact Video
Marketing Automation for Small Business
Campaign Builder - Get a multi-channel campaign in just a few clicks.
Play Constant Contact Video
Campaign Builder - Get a multi-channel campaign in just a few clicks.
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
Play Constant Contact Video
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
Play Constant Contact Video
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
SMS Marketing - Reach your customers wherever they are with SMS Marketing.
Play Constant Contact Video
SMS Marketing - Reach your customers wherever they are with SMS Marketing.

Official Downloads

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Video Reviews

6,542 Constant Contact Reviews

4.1 out of 5
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6,542 Constant Contact Reviews
4.1 out of 5
6,542 Constant Contact Reviews
4.1 out of 5

Constant Contact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Constant ContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RZ
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

Constant Contact has a very user-friendly website! I like being able to upload my own designs or use Constant Contacts templates! The option to resend to people who have not opened the first email is awesome!! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I would like there to be more features included in the standard package. I was under the impression the heat map was included in the standard package. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Spreading the word without having our e-mail marked as spam! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

We are a small HOA but trying to send 250 emails to our residents was very challenging through our email provider. Constant Contact makes it so simple and being able to see our open rate is very powerful. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Everything is an upgrade, I understand having to pay to see who opened an email, but I don't understand having to pay more to see which emails got bounce backs, I could do this for free with my old freemail system. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Limits on number of emails I could send with my freemail system, insulates us from blacklisting issues, maintains contact lists, tells us how effectively our emails are reaching our audience. Review collected by and hosted on G2.com.

Benjamin T.
BT
Director of Communications & Education
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

Constant contact is by far one of the most intuitive platforms for managing email campaigns. It's ability to change attachments after sending is a lifesaver and I highly recommend it to others if only for that one feature. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Constant Contact can be a bit expensive but is comparable to other platforms of the same caliber. As a smaller non-profit, it would be great to see some additional pricing options. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact has amazing deliverability rates and allows us to get our message in front of our members. The really are a one-stop shop for many different options of digital marketing and it is convenient to have everything in one place. Review collected by and hosted on G2.com.

KR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

The ease of use for creating email campaigns and the great integration of social media platforms to connect with our clients or potential clients for our company. Also how easy it is to upload our current contact database and update it. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Wish we could customise the email blast layout a little further, with more layout options etc. Also, sometimes if i change images on my campaign draft, it freezes the window and doesnt allow me to move it again, so i have to go back to the home page. Not a huge deal just an annoyance Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Helping us to reach out to large groups of people with a single email send versus having to send the email to everyone individually. It helps save time and reach a much greater audience. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

What I like most about CC is that I can reach a lot of people in a little amount of time. My email blasts are always sent pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I do wish that the templates allowed for a little bit more creativity (i.e. layering words on top of images, etc.) Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

It lets me send emails to a lot of contacts at one time and helps me create a fun design to what would otherwise be boring information. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for your review! If you're looking to have more customization when it comes to adding words to images, I would check out our Canva integration!

Verified User in Building Materials
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

I like how easy it is to create an email, the options I can use to build the email, and the ease of having emails listed in seperate groups, so I can pick which groups I want to send the email out to. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

The activation when I log in each time. I can't seem to make it so I don't have another authorization. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Having a place where I can get an email blast out to people easily. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Hi! Thank you for the review! The multi-factor authentication shouldn't prompt you to use it every time. There might be some troubleshooting we can do to identify this. I recommend calling in and speaking with our support team to see if we can figure out why that is happening to you: https://community.constantcontact.com/contact-support

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

I like that it's user friendly. I also like that someone reached out to me right away for a tutorial and even created my newsletter template! This saved me so much time! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I do not have any complaints about the software at this time. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Constant contact provides easy templates and designs for me to crank out our company's monthly newsletter and tenant updates! Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you, it's experiences like yours that really keep us motivated!

EL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Constant Contact?

The platform is easy to navigate and really easy for someone who is new to the newsletter or event world. It is a great entry level program. I have not used other platforms, so I do not have a comparison, but I have enjoyed the flexibility of constant contact and all the different focuses, events, emails, social, websites, etc. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

You can only use 1 email address per entry. That is extremely limiting when you change your mind and want to register someone else or change your registration. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Importing and exporting contacts is very simple. Running lists of event participants is also very easy. Being able to import videos from Vimeo/You Tube is great. Increasing social media options is a definite plus, and I am excited to see that continue. Review collected by and hosted on G2.com.

Rachel B.
RB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

Constant Contact is pretty easy to use and user-friendly. Working at a school, it would be better for us to have all of our contacts and emails in the same system, but education software isn't always great for emails, so we use it externally, and it works for the most part. Overall the system is reliable and customer service is good. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Like with most systems, you don't have complete control over email design and structuring. You have to work within their parameters for specific design elements. The other services they offer like social media scheduling and contact management feel a little clunky to me; we do those two functions with other programs. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact offers independent email services so you're not tied to any other companies or products. Review collected by and hosted on G2.com.

Yolande J.
YJ
Senior Living Transition Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

I like that the user interface is simple and efficent. I feel confident when I log in I can follow the prompts to get things done. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I wish I didn't have to take so much time to work through sending emails out. I am sure I'm still learning but I do like it a lot. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

How to reach people via email more efficiently Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Hi Yolande, thank you for your kind words and this wonderful review!