Video Reviews
6,542 Constant Contact Reviews
Overall Review Sentiment for Constant Contact
Log in to view review sentiment.
Constant Contact has a very user-friendly website! I like being able to upload my own designs or use Constant Contacts templates! The option to resend to people who have not opened the first email is awesome!! Review collected by and hosted on G2.com.
I would like there to be more features included in the standard package. I was under the impression the heat map was included in the standard package. Review collected by and hosted on G2.com.
We are a small HOA but trying to send 250 emails to our residents was very challenging through our email provider. Constant Contact makes it so simple and being able to see our open rate is very powerful. Review collected by and hosted on G2.com.
Everything is an upgrade, I understand having to pay to see who opened an email, but I don't understand having to pay more to see which emails got bounce backs, I could do this for free with my old freemail system. Review collected by and hosted on G2.com.

Constant contact is by far one of the most intuitive platforms for managing email campaigns. It's ability to change attachments after sending is a lifesaver and I highly recommend it to others if only for that one feature. Review collected by and hosted on G2.com.
Constant Contact can be a bit expensive but is comparable to other platforms of the same caliber. As a smaller non-profit, it would be great to see some additional pricing options. Review collected by and hosted on G2.com.
The ease of use for creating email campaigns and the great integration of social media platforms to connect with our clients or potential clients for our company. Also how easy it is to upload our current contact database and update it. Review collected by and hosted on G2.com.
Wish we could customise the email blast layout a little further, with more layout options etc. Also, sometimes if i change images on my campaign draft, it freezes the window and doesnt allow me to move it again, so i have to go back to the home page. Not a huge deal just an annoyance Review collected by and hosted on G2.com.
What I like most about CC is that I can reach a lot of people in a little amount of time. My email blasts are always sent pretty quickly. Review collected by and hosted on G2.com.
I do wish that the templates allowed for a little bit more creativity (i.e. layering words on top of images, etc.) Review collected by and hosted on G2.com.
I like how easy it is to create an email, the options I can use to build the email, and the ease of having emails listed in seperate groups, so I can pick which groups I want to send the email out to. Review collected by and hosted on G2.com.
The activation when I log in each time. I can't seem to make it so I don't have another authorization. Review collected by and hosted on G2.com.
I like that it's user friendly. I also like that someone reached out to me right away for a tutorial and even created my newsletter template! This saved me so much time! Review collected by and hosted on G2.com.
I do not have any complaints about the software at this time. Review collected by and hosted on G2.com.
The platform is easy to navigate and really easy for someone who is new to the newsletter or event world. It is a great entry level program. I have not used other platforms, so I do not have a comparison, but I have enjoyed the flexibility of constant contact and all the different focuses, events, emails, social, websites, etc. Review collected by and hosted on G2.com.
You can only use 1 email address per entry. That is extremely limiting when you change your mind and want to register someone else or change your registration. Review collected by and hosted on G2.com.

Constant Contact is pretty easy to use and user-friendly. Working at a school, it would be better for us to have all of our contacts and emails in the same system, but education software isn't always great for emails, so we use it externally, and it works for the most part. Overall the system is reliable and customer service is good. Review collected by and hosted on G2.com.
Like with most systems, you don't have complete control over email design and structuring. You have to work within their parameters for specific design elements. The other services they offer like social media scheduling and contact management feel a little clunky to me; we do those two functions with other programs. Review collected by and hosted on G2.com.

I like that the user interface is simple and efficent. I feel confident when I log in I can follow the prompts to get things done. Review collected by and hosted on G2.com.
I wish I didn't have to take so much time to work through sending emails out. I am sure I'm still learning but I do like it a lot. Review collected by and hosted on G2.com.