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Constant Contact Reviews & Product Details - Page 97

Constant Contact Overview

What is Constant Contact?

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com

Constant Contact Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish
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Product Description

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

How do you position yourself against your competitors?

We know marketing and growing a small business is tough-- that's why everything we design is with you in mind. It's why we’ve evolved our platform with powerful new features like e-commerce, SMS and CRM that deliver you bigger results and why we’re building cutting-edge technologies like AI and Advanced Automations that help you do so much more in even less time.

Constant Contact helps the small stand tall by delivering you the marketing solutions and world-class technology to help your small business keep up, excel and grow.


Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
68,938 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
Description

Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.


Courtney B.
CB
Overview Provided by:

Recent Constant Contact Reviews

AP
Amber P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great email marketing platform"
Provides all the basics needed to send regular marketing e-blasts.
Glen G.
GG
Glen G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Constant Contact has a great ROI"
The ability to create custom emails and schedule campaigns to execute in a timely manner. The easy uploading of customers lists.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Good Value, Need More Bells & Whistles"
Great list management, A/B testing, and functionality.
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4 people requested security information

Constant Contact Media

Constant Contact Demo - Campaign Builder
Get a multi-channel campaign in just a few clicks. Make a few selections and AI does the campaign building for you.
Constant Contact Demo - AI Content Generator
Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Demo - Drag-and-Drop Email Editor
Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Demo - SMS Marketing
Reach your customers wherever they are with SMS Marketing.
Constant Contact Demo - Social Posting
Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Demo - Real-time reporting
Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.
Marketing Automation for Small Business
Play Constant Contact Video
Marketing Automation for Small Business
Campaign Builder - Get a multi-channel campaign in just a few clicks.
Play Constant Contact Video
Campaign Builder - Get a multi-channel campaign in just a few clicks.
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
Play Constant Contact Video
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
Play Constant Contact Video
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
SMS Marketing - Reach your customers wherever they are with SMS Marketing.
Play Constant Contact Video
SMS Marketing - Reach your customers wherever they are with SMS Marketing.

Official Downloads

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Video Reviews

6,542 Constant Contact Reviews

4.1 out of 5
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6,542 Constant Contact Reviews
4.1 out of 5
6,542 Constant Contact Reviews
4.1 out of 5

Constant Contact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Constant ContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Hairiima H.
HH
Office Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Constant Contact?

Constant Contact has becoma an integral part of our E commerce studio. it is super user-friendly interface and intuitive tools have streamlined our process, allowing us to connect with the customers/clients easily. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

there are some limitations that make it less helpful sometimes. there are lots of templates available, but sometimes it feels little restrictive when it comes to customization. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

constant contact simplified our communication process , and the ability to connect with client and customers efforlessly. Also being able to monitor the customer engagement is the top notch. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Hi Hairiima! Thank you for your review! I would love to know what customization options you'd like to see for our pre-designed templates. It would be valuable feedback for our template designers. Please feel free to send an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any specific feedback you might have and I'd be happy to share it with the right people here.

Dagmara G.
DG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

How easy it is to schedule an email and campaign, see the results of it and set up automatic messages. It is very important for me to know how many people opened their email and on what device, I think that's a great piece of information CC is providing Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Creating e-mails is not the best tool, it takes me time to make it visually pleasing. I wish it would look more like Canva for example, where I have more options and it is more creative Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

It saves a lot of my time by being able to set up emails and sign up forms on one platform while also receiving feedback about my activities. It also allows me to keep all my contacts in one place, easily accessible. Review collected by and hosted on G2.com.

Rebecca O.
RO
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

It is easy to use and intuitive. Implementation was super quick and no support was needed. The user interface is also very appealing. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I haven't found any downsides to the application yet. . Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Email marketing and analytics. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Rebecca, we are glad you've had a smooth experience!

Arnie G.
AG
President & Publisher
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

As a digital publisher for the construction industry in Canada, I rely on the Constant Contact service to manage my contacts and have just started to use it as my CRM. With a couple of clicks, I can see my recent notes and monitor the engagement activity of opens and clicks from my weekly e-Newsletter. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I want Constant Contact to add a feature to schedule appointments with a contact. This would save me time and truly make Constant Contact the main all-in-one service to help manage my small business. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

As a small one-person business, I've struggled to find a compatible CRM for solopreneurs. I like the advantages of managing my contacts, promoting my business through e-mail and sending out my social media posts on a platform. I also like that I can build and manage my website through Constant Contact. Review collected by and hosted on G2.com.

Ryan P.
RP
Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Constant Contact?

How easy it is to make emails go out at a certain time Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Sometimes the site crashes and you can't use it. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Email marketing and it is benefiting me by allowing me to make nurture campaigns. Review collected by and hosted on G2.com.

LM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Constant Contact?

I like its wide range of features that allow you to effortlessly create mailing lists. You have a wide range of templates to choose from. It provides the possibility of creating quite professional emails. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Customization options may be limited. Sometimes there are problems with email delivery. Some people receive emails. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

It is an easy to use email marketing service. The different templates are fun. This system has allowed us to attract new clients. Excellent for working on creating marketing solutions. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Hi Lila. Thank you for the five stars! We're always looking to improve, so if you have specific customization options, I recommend checking out or posting in our Feedback board on the Constant Contact Community: https://community.constantcontact.com/t5/Give-Feedback/idb-p/general

Dean D.
DD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

Availability of help, through Chat or phone call. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

A bit intrusive into who our Contacts are, where they came from, etc. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Contact/list management, email development and distribution scheduling and reporting, landing pages for more detailed content. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Dean, we really appreciate your positive review!

Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constant Contact?

It makes tracking our messages sent SO easy! We love the resend feature. Also, having the system automatically send birthday and anniversary emails is so awesome! Super easy to use and integrate. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Nothing right now! We are happy with the service. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Being able to see our read rate is so important and we can do that AND resend emails to non-openers. Review collected by and hosted on G2.com.

Kevin R.
KR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constant Contact?

Ease of use, reliable, trusted-brand within the e-marketing space. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Would like to see more unique template options for retailers that aren't focused on discounting. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Allows us to effectively keep our customers informed with new and seasonal information. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Kevin, thanks for your kind words and this wonderful review!

Lindsey W.
LW
Marketing Liaison - Boston
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Constant Contact?

Honestly it was a great tool overall. There were a lot of great and easy features to use and integrated smoothly with all of the tools that we used. When my company switched we were all disappointed. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

There wasn't much to dislike about constant contact. There were a few hiccups here and there with transferring data but overall I can't really think of any issues. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact allowed us to create multiple campaigns across multiple departments of our large company and ensure that things were running smoothly. We had a system on the back end for how to categorize and store campaigns and with that set in place, we were able to send out newsletters, announcements, event invitations, and more. Review collected by and hosted on G2.com.