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6,542 Constant Contact Reviews
Overall Review Sentiment for Constant Contact
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Easy to use. Easy to upload lists and also make campaigns. Also easy to teach people how to use it. Resending campaigns and scheduling the campaigns is also easy to use. Review collected by and hosted on G2.com.
They don't have an email contact for support. Other than that, their customer service helps over the phone but some people just don't have time over the phone. Constant Contact is easy to use and simple to understand for beginners. Review collected by and hosted on G2.com.

I like the design and features. So far, it has done what we need it to do. Review collected by and hosted on G2.com.
Editing our newsletter is very difficult. It is hard to customize and make it in an efficient way. I end up haveing to recreate it from scratch. Also, trying to figure out how to export to a PDF took a while as well. Review collected by and hosted on G2.com.
Easy to prepare our Newsletters and event platform for registration Review collected by and hosted on G2.com.
Too expensive for what we use it for. We do not do any marketing, no markt research etc. (no growing market opportunities) Review collected by and hosted on G2.com.
Constant Contact is a helpful tool when creating emails for newsletters or email blasts. I like that each email can be personalized and links can be embedded. Review collected by and hosted on G2.com.
Many times the emails sent via Constant Contact end up in the recipient's junk email. Review collected by and hosted on G2.com.

I have been using Constant Contact for a few years and am satisfied with their product. It's user-friendly and easy to navigate, making finding insights on campaigns and activities a breeze. Review collected by and hosted on G2.com.
Despite encountering a few minor issues, such as glitches with the editing tool, I still find Constant Contact to be the most effective tool I have used thus far. The Social media advertising piece could use some work as well. Review collected by and hosted on G2.com.

great to send campaigns and organize campaigns. the customer service is amazing. The agents know what and how to help with any problem that arises Review collected by and hosted on G2.com.
I wish there ware more color and font choices. to make the flyer more eye catching. Review collected by and hosted on G2.com.
I can send out 27,000 emails in just 15 minutes, and within seconds, I know my open rate, how many people have opened the email and how many have been to my web site! I like the way you can store and update Contacts, too. Review collected by and hosted on G2.com.
Sometimes, in it's quest to be the best, Constant Contact introduces new features before they are really ready! I have only experiences this once, but it was a big shock, and I hope they will not be doing this, without plenty of notice! Review collected by and hosted on G2.com.
We use Constant Contact with our community coalitions to keep people up-to-date with e-newsletters in between meetings. We also send out Public Service Announcements and schedule events through Constant Contact. It's a great way to keep our contact lists organized and see who is actively engaged. Review collected by and hosted on G2.com.
The downside of using Constant Contact is that emails can easily end up in junk or spam folders. Even though the email comes from me, sometimes what I send on Constant Contact gets snagged in my agency's spam filters. Review collected by and hosted on G2.com.
I use constant contact almost daily. I like the ability to target each group of groups I have, and I copy and edit old emails with new content. Having the ability to view "opens" and non-existent addresses is key also. Review collected by and hosted on G2.com.
THE MOBILE APP IS HORRIBLE. I'd rather poke needles under my fingernails than attempt to use the mobile app. They've attempted to fix it numerous times, to no avail.
Search for an old email is pretty much non-existent. It will find something I did back in 2008 before it finds something I did a month ago. That, too, they've tried to address, but to no avail.
The re-subscribe feature (if a user unsubscribes accidentally and wants to re-subscribe later) is broken also Review collected by and hosted on G2.com.
I was able to link all my social accounts together so I was able to post regularly to grow my business. They made it super easy and even met with me to help me figure out the process. Review collected by and hosted on G2.com.
At first it was not intuitive. I feel like what I know how to do, I can do well, but there is much to the process I don't understand. I need a few more coaching sessions to figure it out. Review collected by and hosted on G2.com.