--- title: Constant Contact Reviews meta_title: 'Constant Contact Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7412 reviews by the users' company size, role or industry to find out how Constant Contact works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 7412 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Constant Contact Reviews **Vendor:** Constant Contact **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.1/5.0 **Total Reviews:** 7,412 ## About Constant Contact We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com ## Constant Contact Pros & Cons **What users like:** - Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. (1059 reviews) - Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. (495 reviews) - Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. (490 reviews) - Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. (457 reviews) - Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. (418 reviews) - Intuitive (415 reviews) - Users appreciate the **user-friendly interface** of Constant Contact, facilitating effective connection and engagement with their community. (412 reviews) - Customer Support (362 reviews) - Features (360 reviews) - Email Campaigns (346 reviews) **What users dislike:** - Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. (286 reviews) - Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. (255 reviews) - Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. (254 reviews) - Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. (210 reviews) - Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. (183 reviews) - Not Intuitive (176 reviews) - Expensive (170 reviews) - Limited Options (164 reviews) - Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews) - Template Limitations (158 reviews) ## Constant Contact Reviews ### 1. Aesthetic, Intuitive, and Easy for Managing Contacts and Emails **Rating:** 4.0/5.0 stars **Reviewed by:** Don C. | MarCom Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Aesthetic, intuitive, easy to use and set up contacts and emails. **What do you dislike about Constant Contact?** When I go to send an email, the screen lags a bit and shows only the calendar. It's a bit scary haha I don't want my email to seem like it sent already for a split second. Deleting sections and layouts wasn't as intuitive off the bat. **What problems is Constant Contact solving and how is that benefiting you?** Getting engagement metrics from campaigns. **Official Response from RJ McLaughlin:** > Thank you for your review, Don! We appreciate you taking the time to share feedback with our team. ### 2. Streamlined Email Campaigns with Easy Drag-and-Drop **Rating:** 4.0/5.0 stars **Reviewed by:** Ilysse R. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Constant Contact?** I like using Constant Contact for our email campaigns and automations. The easy simplified builder is what I like the most. It's really easy to drag and drop images and move layouts around, which is helpful because I'm not a designer but still need to create good-looking campaigns for our business. The initial setup was easy as well, and this makes managing campaigns straightforward. **What do you dislike about Constant Contact?** Sometimes the UX feels hard to see when a campaign is scheduled or not. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps us keep all contacts in one place, add and remove contacts, and create simple campaigns. **Official Response from RJ McLaughlin:** > Thank you for your review, Ilysse! We're glad our simplified, drag-and-drop builder makes creating campaigns straightforward. That ease is key! We appreciate you noting that campaign scheduling visibility is difficult sometimes; we'll pass that feedback on to our product team to try and improve that visibility in future Constant Contact updates. ### 3. Automated Campaign Management with Higher Email Delivery Rate to Boost Conversion Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriella K. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Constant Contact?** It makes creating, scheduling, and managing email marketing campaigns incredibly simple and I like that I can integrate images and text boxes within emails and also easily track click rates. **What do you dislike about Constant Contact?** The platform offers great email marketing functionality and the customer support is outstanding so nothing that I dislike at the moment. **What problems is Constant Contact solving and how is that benefiting you?** It helps personalize campaigns for client follow-up and enables us to send bulk marketing emails and effectively manage our business contacts which has increased our conversion rates. **Official Response from RJ McLaughlin:** > Thank you for the 5-star review, Gabriella! Knowing that Constant Contact is making a difference for you means a lot to us. We're excited to keep supporting your marketing efforts and we appreciate your kind words! ### 4. Drag-and-Drop Convenience, but Glitches and Formatting Issues Hold It Back **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Constant Contact?** I like some of the drag and drop features and it works most of the time. **What do you dislike about Constant Contact?** It's glitchy. I hate how you have to adjust the margins around photos. I don't like that if someone is forwarded an email that it shows that they were successfully able to open it. I don't like the calendar view for campaigns. I have to refresh constantly because things will stop working randomly regardless of when or where I am working on a message. I don't like that the fonts change after an email is sent. **What problems is Constant Contact solving and how is that benefiting you?** I haven't seen any problems been solved. **Official Response from RJ McLaughlin:** > Thank you for leaving a review! We're glad you enjoy the drag-and-drop tools. To fix glitches and constant refreshing, try clearing your browser's cache or disabling extensions; the extra memory needed to retain that information on your browser can sometimes cause the slowness you're experiencing. As for preventing font changes, use the email-safe fonts listed at the top of the font menu to ensure your emails look the same regardless of what inbox they're being sent to! ### 5. Solid features, smooth design without the clunkiness **Rating:** 4.0/5.0 stars **Reviewed by:** Enrique L. | Marketing and Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** Other email designers from CRMs can be clunky, finicky, and cause all kinds of odd formatting errors. Constant Contact is predictable and reliable. **What do you dislike about Constant Contact?** List management can be a little sloppy at times but overall, we us Constant Contact for mostly emails and for that, it's pretty solid. **What problems is Constant Contact solving and how is that benefiting you?** It handles all our outgoing emails and allows us to deliver branded communications to maintain our brand identity. **Official Response from RJ McLaughlin:** > Thank you for updating your review, Enrique! ### 6. Easy Email Campaigns, but the New Update Feels Less Intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I find Constant Contact easy to use, especially because it lets me create email campaigns using templates and content blocks. **What do you dislike about Constant Contact?** I absolutely despise the new update. Navigating the site is nowhere near as intuitive as the old experience was, and it feels much harder to find what I’m looking for. All of the white space is also overwhelming and makes the interface feel harsh. **What problems is Constant Contact solving and how is that benefiting you?** I appreciate being able to view analytics for each campaign I send, along with overall analytics for each contact. It helps me understand who is interacting with our emails, and where those interactions are happening. **Official Response from RJ McLaughlin:** > Thank you for your review. We appreciate your feedback on the interface design and we'll provide that to our team in an effort to improve the navigation in future updates of Constant Contact. ### 7. Valuable Campaign Insights, Needs Speed Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Marah C. | F, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I use Constant Contact for our monthly customer newsletter, and I really appreciate the ability to send out a mass email. I like the campaign results, especially the insights it provides into how many people are reading our newsletter and what they are clicking on. The initial setup was very easy; we imported a list of contacts effortlessly. **What do you dislike about Constant Contact?** The website is slow. Every time I click on something, I have to wait. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for sending out mass emails. I like the insights it provides into how many people read our newsletter and what they click on. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Marah! We're glad our campaign insights help you easily track engagement. We apologize for the slowness you've experienced; clearing your browser's cache or trying a different compatible browser can often help our site run smoother, but our team is always working to optimize our platform's performance to ensure you can get your work done smoothly. We appreciate your feedback! ### 8. Constant Contact Makes Fundraising News Easy to Share **Rating:** 5.0/5.0 stars **Reviewed by:** Perry M. | Director/Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** Constant Contact gives us the ability to reach our market with immediate news to promote fundraising. **What do you dislike about Constant Contact?** I consider myself a beginner at content creation so I wouldd appreciate guides or videos to better train my skills. **What problems is Constant Contact solving and how is that benefiting you?** We are able to provide direct links to pay portals for our market to purchase memberships, tickets and direct donations to the baseball program. **Official Response from RJ McLaughlin:** > Thanks for your 5-star review, Perry! We have plenty of helpful videos, articles, and guides in our Community. Check it out at the link below for tips and tricks on how to become a better marketer! ### 9. Reliable Tool to Deliver Smarter, More Personalized Email Marketing to Improve Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre M. | Digital Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Constant Contact?** The main strengths of this platform are the powerful marketing automation capabilities, highly flexible segmentation and strong integration with other platforms to deliver campaigns through channels like in-app and web. **What do you dislike about Constant Contact?** I can’t think of anything that I have an issue with, everything has been running smoothly since the start of using this tool. **What problems is Constant Contact solving and how is that benefiting you?** It helps organize customer data, segment audiences and automate email campaigns for things like new product promotions, billing reminders and customer retention programs. **Official Response from RJ McLaughlin:** > Alexandre, thank you for the 5-star rating here on G2. We really appreciate you taking the time to share your experience with Constant Contact! Knowing the platform is working well for you means a lot to the whole team. Here's to more great results ahead! ### 10. Effortless Emailing to Multiple Audiences with Constant Contact **Rating:** 5.0/5.0 stars **Reviewed by:** Sonya M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Constant Contact?** Constant Contact has been great for emailing the different groups I need to stay in touch with. It makes it easy to communicate with multiple audiences without a lot of extra effort. **What do you dislike about Constant Contact?** The campaigns look different on a phone compared to a computer. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact has helped me resolve performance issues and made it easier to integrate graphics with text. **Official Response from RJ McLaughlin:** > Thanks for your 5-star review, Sonya! We're glad emailing your audiences is effortless. Our templates are mobile-responsive, meaning they automatically adapt to fit smaller screens that might not have room for the same exact design that you see on desktop. Simply use the Preview tool's Mobile tab at the top of the email designer to check your design on both Mobile and Desktop before sending to make sure the design will work for your campaign on all devices! ### 11. Effortless Email Marketing with Effective Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Cat C. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Constant Contact?** I like using Constant Contact for its ease of use and user-friendly interface, which makes sending out e-blast campaigns straightforward. It helps me effectively communicate with my constituents by allowing me to email them about what's going on effortlessly. I appreciate the segmentation options it offers, as I can choose specific groups to send campaigns to, making communication more targeted and efficient. **What do you dislike about Constant Contact?** I don't think there's anything **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to send e-blast campaigns and email my constituents effectively all at once. It's user-friendly and offers great segmentation options, allowing me to target specific groups easily. **Official Response from RJ McLaughlin:** > Thanks for your 5-star review, Cat! ### 12. Comprehensive Targeting and Retargeting That Boosts Campaign Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas L. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Constant Contact?** I strongly recommend constant contact for how it is comprehensive and precise its targeting capabilities are. I'm able to segment the audiences based on demographics and behavior and make my campaigns reach the people who are most likely to engage which increases efficiency across the board. The retargeting feature is another major advantage, it boosts conversion rates without increasing my workload. **What do you dislike about Constant Contact?** constant contact gets the job done for standard marketing but definitely deeper reporting would make meaningful difference. **What problems is Constant Contact solving and how is that benefiting you?** The API and integrations are a huge strength. The platform connects smoothly with other systems i rely on which reduces manual work and helps maintain consistency across channels. I like the custom reporting tools to build reports around specific KPIs gives me the visibility i need to make informed decisions quickly. **Official Response from RJ McLaughlin:** > Thank you for being in our corner, Thomas! We appreciate you taking the time to review Constant Contact. ### 13. All-in-One Solution That Simplifies Email and Social Media Management **Rating:** 5.0/5.0 stars **Reviewed by:** Corey M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Constant Contact?** This is a convenient all-in-one solution that we rely on for both email and social media management. Having everything organized in a single place makes it much easier to keep track of our plans and activities. It was implemented seamlessly into our current use and was easy to integrate into our workflow. It has become a tool we are using on a daily basis to ensure that our campaigns are working and that our customers are satisfied. **What do you dislike about Constant Contact?** When the latest update came out it made the calendar feature a little hard to utilize. But, they did allow users to go back to the older mode. **What problems is Constant Contact solving and how is that benefiting you?** We manage several groups that we need to contact, and we are looking for ways to create lists that can be expanded easily. Constant Contact helped to resolve this issue and aid us. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Corey! We're glad to hear that you're utilizing Constant Contact exactly as we intended; as an all-in-one marketing tool to make life easier for you and your business. ### 14. Easy to use and great bang for the buck. **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron G. | Membership and Development Director, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Constant Contact?** I have really enjoyed the ability to bulk upload contacts. I have started using Constant Contact for things beyond just emails, I've also started using their forms and I have been very happy. **What do you dislike about Constant Contact?** The lack of ways to connect to outside vendors has limited my options. **What problems is Constant Contact solving and how is that benefiting you?** Our CRM does not have built in ways to connect with our members. **Official Response from RJ McLaughlin:** > Hello Aaron, thank you for the five stars and the feedback! ### 15. Effective Global Updates for Supporters and Donors; Still needs more tech flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** It is an effective way to share information, updates, news, etc. with our supporters, donors and contacts around the world. **What do you dislike about Constant Contact?** It can be a bit "clunky" in certain ways. For example, it is not easy to attach and include videos in our emails. Also, it does not accept all forms of picture files, like HEIC **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact allows our foundation to stay in touch with supporters, donors and contacts around the world. Reading our e-blasts is the main way that many of them follow and stay up to date with our programs, events and initiatives. **Official Response from RJ McLaughlin:** > Thank you for leaving a review! We love that you're effectively reaching global supporters. We appreciate your feedback on adding HEIC as an accepted file format and we'll pass that on to our development team. For videos, we offer a Video block to make it easier to upload and add videos in your emails. Simply drag and drop that block into your email draft for easy video uploads! ### 16. Intuitive and Easy to Use, Excellent Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Tammy P. | Director of Marketing Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Constant Contact?** Constant Contact is very intuitive and if I ever need assistance their customer service team is always available and assists quickly. **What do you dislike about Constant Contact?** There have been a lot of price increases, but this seems to be happenning everywhere. **What problems is Constant Contact solving and how is that benefiting you?** We haven't had problems using Constant Contact and it meets our needs. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave your kind review, Tammy! ### 17. Effortless Email Marketing with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** I use Constant Contact for email marketing and really appreciate its mass email sends to large groups and the easy drag-and-drop template design. The editor is very simple and easy to use, making my work efficient. Uploading lists is fast and seamless because fields are mapped quickly and intuitively. The drag-and-drop interface makes creating a layout a breeze, and fields for updated fonts and colors are easy to find and edit. The initial setup was also very easy and didn't require any technical know-how. **What do you dislike about Constant Contact?** I wish there was an HTML component so I could customize within the template, instead of having to code an entire email. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me send mass emails to large groups and offers easy drag-and-drop template design. The editor is simple, uploading lists is fast, and fields are mapped intuitively. **Official Response from RJ McLaughlin:** > Hello there, thank you for updating your rating! We’re thrilled that our drag-and-drop editor and fast list uploads make your email marketing effortless. We appreciate your feedback regarding an HTML component within templates, as our current Custom Code editor is designed for full coding control. We'll pass along that feedback to our development team to see how we might be able to bring that into future iterations of our product. We're happy to help you grow! ### 18. Fair System Tailored to Your Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It's easy to use and organize. Campaign management and contacts sections make sense, which are the ones we use most. Once you get the hang of it, entering multiple contacts isn't too hard. **What do you dislike about Constant Contact?** Inconsistent formatting, poor recognition of keyboard inputs. Feel like I need to go in multiple times to ensure my bullets are formatted correctly and that my bolded lines actually stay bolded and don't bold the entire page. Image organization on the back end is difficult. **What problems is Constant Contact solving and how is that benefiting you?** It's a great place to house media and contacts for streamlined communication to many groups. **Official Response from RJ McLaughlin:** > Thank you for leaving a review! We love that our platform streamlines your communication. We understand formatting can be frustrating, and we appreciate your feedback that will help us bring updates to future updates of Constant Contact. For easier image organization, try filtering images on the Images tab by choosing a specific folder or sorting them by your desired file type. ### 19. Beautiful Newsletters, Easy Templates, and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Beth B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Constant Contact?** Our newsletters look great and the templates help make it easy to do. We can maintain data bases of contacts and integrate with mailing lists. Down the road it will work well with our prospective CRM software. It is reasonable for the impact and the support is great. **What do you dislike about Constant Contact?** The add-ons are expensive, so we do not have a full library of templates. **What problems is Constant Contact solving and how is that benefiting you?** We can direct newsletters to different audiences and promote our services and programs. The result has been better products and increased attendance at events. It performs well. **Official Response from RJ McLaughlin:** > Thanks so much for your kind review, Beth! ### 20. Decent Interface with Effective Segmentation, But Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Scott K. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I use Constant Contact for email newsletters and appreciate its modern interface and ease of segmenting lists. It was pretty intuitive for us to start using it, and being able to segment our list based on what people clicked on was really helpful. The initial setup was also easy when we first started. **What do you dislike about Constant Contact?** It got to be expensive and a little clunky. **What problems is Constant Contact solving and how is that benefiting you?** I was able to keep my customers informed about my upcoming events. It has a modern interface and makes it easy to segment lists based on what people clicked on. **Official Response from RJ McLaughlin:** > Thank you for your review and valuable feedback, Scott! ### 21. User friendly and robust application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Constant Contact?** I like how easy the application is to navigate, it is very user friendly. I think it took me less than a couple of hours to self train on how to use the program. No issues on sending my campaigns. We use this product weekly to send communications. Very happy with the product and Customer Support has been very helpful when I have had to utilize them. **What do you dislike about Constant Contact?** I would like to see the refresh option updated, thought. I find that I am able to get back into my campaign and make changes and then all of a sudden CC will prompt me to refresh and I lose my data that I j **What problems is Constant Contact solving and how is that benefiting you?** Enables us to expand our bandwidth to a broader audience. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a 5-star review! ### 22. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Bonnie Jean F. | Columnist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** It's easy to use to grow my email list and reach my followers outside of social media. **What do you dislike about Constant Contact?** I don't really have a dislike. It meets my needs really well. **What problems is Constant Contact solving and how is that benefiting you?** I send a weekly newsletter to promote my writing as an author, journalist and public speaker. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Bonnie Jean! ### 23. Robust Database for Photos, Contacts, Events, and Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Liz R. | Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** I like the database of photos, contacts, events, and reporting we have available. **What do you dislike about Constant Contact?** I wish it were a little more user-friendly, I feel the program has bugs or "hang-ups" sometimes. **What problems is Constant Contact solving and how is that benefiting you?** I like that we are able to communicate directly with different groups quickly and easily; basically at the click of a button **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Liz! We are thrilled our database makes communicating with your groups quick and easy. To resolve those occasional bugs and hang-ups, try clearing your browser's cache, disabling extensions, or using an incognito window. In the mean time, our team will keep up the work on trying to deliver the smoothest user experience possible! ### 24. Clear Email Metrics and Insights with Constant Contact **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Constant Contact?** I do like How Constant Contact shows the metrics of emails sent, opening and returned emails. I just wish they had an option to merge contacts/households together. **What do you dislike about Constant Contact?** The layout sometimes does not transfer the same from desktop to mobile. It is harder to format an email message on a tablet than a desktop. **What problems is Constant Contact solving and how is that benefiting you?** I do think they are beneficial in providing the ability to do a mass message to all. It makes it easier to get alerts and messages sent in a short time. ### 25. Consistently Delivers Great Email Marketing Automation and Effective Metrics to Optimize Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Jaclyn L. | Senior Marketing Automation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Constant Contact?** Setting up campaigns, scheduling emails and contact list management is straightforward which helps keep our marketing activities organized and ensures we reach our audience effectively. **What do you dislike about Constant Contact?** I cannot say anything negative about this tool since I haven’t experienced any major challenges and no email deliverability issues. **What problems is Constant Contact solving and how is that benefiting you?** It works well for sending updates, promotions and event-related communications to our customers leading to better engagement, loyalty and higher revenues. **Official Response from RJ McLaughlin:** > Thank you for the 5-star review on G2, Jaclyn! It's great to know Constant Contact is working well for you. We're looking forward to helping you keep that momentum going. ### 26. A very good platform for making events and communication easy **Rating:** 4.5/5.0 stars **Reviewed by:** Geetha K. | Senior program manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Constant Contact?** I love how incredibly easy constant contact makes it to create polished effective campaigns. The platform is intuitive and fast to learn. the campaign planning feature is very valuable and lets me easily categorize and group posts so my social campaigns stay organized. The campaign dashboard is something i rely on the most, it gives me clear and consolidated view of all media purchases and active campaigns in one place. **What do you dislike about Constant Contact?** Automation options could be more powerful and more flexible. **What problems is Constant Contact solving and how is that benefiting you?** I'm benefited the most with the user registration process. the flow is clean and intuitive which makes it easier for attendees to sign up without any confusion. event creation wins my vote too. it saves me a lot of time and improved coordination. **Official Response from RJ McLaughlin:** > Thank you so much for taking the time to leave a review, Geetha! We're proud to be your business' trusted marketing partner. ### 27. Effortless Contact Management, Needs Better Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Joody A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I like how I can categorize my contacts for different eblasts and invites with Constant Contact. It helps me to send eblasts and invites only to the contacts who want to receive my emails. I also found the initial setup very easy, making my experience with Constant Contact smooth from the start. **What do you dislike about Constant Contact?** It would be nice to schedule recurring eblasts once without having to schedule each one. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to communicate with brokers quickly and categorize my contacts, ensuring my eblasts and invites reach only interested recipients. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Joody! ### 28. Efficient Email Marketing with Minor Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Courtney P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Constant Contact?** I like the navigation ease of Constant Contact as it's an easy platform to work with and wasn't difficult to figure out where to find things; it was quick to figure out. I also appreciate how well uploading graphics through Canva works. **What do you dislike about Constant Contact?** It is sometimes buggy with 404 errors, especially if you use Google Chrome. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact lets us easily send multiple email blasts to a large database monthly. Navigating the platform is simple, and uploading graphics through Canva works well, making it quick to figure out. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Courtney. We love that our Canva integration makes sending emails easy, but we just made it even better! Check out our new Canva integration that allows you to send your full Canva designs with Constant Contact without the hassle of downloads and uploads. To resolve those buggy Chrome errors, try clearing your browser's cache or using an incognito window. Thanks for your helpful feedback! ### 29. Constant Contact Makes Event Emails Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Ben A. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** The ability to create events and easily tie them to emails is one of the best parts about Constant Contact **What do you dislike about Constant Contact?** Not being able to add large swaths of emails can sometimes make things more difficult **What problems is Constant Contact solving and how is that benefiting you?** The ability to send out large swaths of emails is really big **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Ben! We're glad our event tools are working well for you. To easily add large swaths of email addresses, try importing a spreadsheet or text file via our Bulk Import tool. Hopefully that tip will help bring you a 5-star Constant Contact experience! ### 30. Unifies Marketing Ops and Saves Time with Bulk Edits & Batch Uploads **Rating:** 4.5/5.0 stars **Reviewed by:** Hari G. | senior engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Constant Contact?** The ability to unify the marketing operations s the best about constant contact. The platform simplifies execution and optimization in a way that supports strategic decision making and not just any task completion. The ability to bulk edit campaigns and batch upload creative assets is a significant time saver when I'm managing multi market or seasonal initiatives. **What do you dislike about Constant Contact?** A number of capabilities that other platform include out of the box like advanced reporting and more customized automations sit behind higher tier pricing. **What problems is Constant Contact solving and how is that benefiting you?** Creating content for multiple channels and manually managing posts, conversations, or performance metrics is time-intensive. With built-in social publishing and analytics, plus survey and email management, the platform makes it all happen within one system. **Official Response from RJ McLaughlin:** > Thank you for your review, Hari! We're thrilled that unifying your marketing operations and using bulk tools using Constant Contact saves you time. ### 31. Effortless Email and SMS Management with Room for Creative Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Mingo B. | Own, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Constant Contact?** I use Constant Contact for sending emails and SMS messages. I like the ease of the email setups; it makes setting up new emails very easy. I also appreciate how simple it is to add a new list or segment of emails into the system. Every time it works like a breeze! The initial setup was very easy too; we just had to upload our mailing list and we were off! The price point and ease of setup were reasons we switched from Klaviyo. **What do you dislike about Constant Contact?** I think the email creative elements could be better. They are a bit blocky and don't lend themselves to creativity. I think more of a creative bank of elements as well as maybe allowing AI generative elements would be great. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact allows me to communicate with my customer base on a regular basis by sending emails and text messages about sales and product rollouts. It's very easy to set up new emails, and adding new lists or segments is a breeze. **Official Response from RJ McLaughlin:** > Thank you for your kind review, Mingo! We appreciate your feedback on our email editor as we strive to bring continuous improvements to the usability of our platform. ### 32. Billed us through an ICU crisis & ignored refund requests **Rating:** 0.0/5.0 stars **Reviewed by:** Carmen H. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Constant Contact?** I’ve used Constant Contact on and off over the years. The basic email builder and list management are fairly straightforward for a non-technical user, and it’s easy enough to import contacts and send simple newsletters. Whatever positives exist in the product, though, have been completely overshadowed by how the company handled us during a medical crisis. **What do you dislike about Constant Contact?** When my husband (the account holder) had a major medical emergency in early May and spent over a month in the ICU, Constant Contact’s handling of our account was appalling. Once I was able to get to his subscriptions, I contacted Billing, provided documentation of his hospitalization, and requested a refund for charges incurred while he was incapacitated and unable to manage online services. We were told in May that the request was “under review.” Since then, we’ve followed up repeatedly — on September 8, September 24, October 7, October 27, and December 6. As of today, we still have no clear decision and no refund. The clear message is that they will keep charging a card even when a customer is in intensive care and cannot reasonably cancel. The lack of empathy, transparency, and follow-through from Billing and Support has completely destroyed any trust I had in this vendor. **What problems is Constant Contact solving and how is that benefiting you?** We used Constant Contact for basic email marketing, sending newsletters and updates to clients and prospects and managing contact lists. It handled those tasks adequately, but any benefit we got from the product has been completely overshadowed by how the company treated us when my husband was hospitalized in ICU, unable to pause or cancel his subscriptions, and we asked for a reasonable refund, sharing hospital documentation. **Official Response from RJ McLaughlin:** > Hello Carmen, thank you for taking the time to leave a review. We understand your frustrations and would appreciate the opportunity to further assist. Although you shared more information with us, we were unable to locate an account with the provided email or phone number. Would there be another email address or phone number that was used when signing up for your Constant Contact account? Please send an email to social_support[at]constantcontact[dot]com with your Constant Contact username, account email address, and a reference to this review so that our team can help you out. ### 33. User-Friendly Email Campaign Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn B. | Marketing and Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Constant Contact?** I like that Constant Contact is very user-friendly, making it easy for me to create and manage email campaigns. The design feature for the email campaigns is straightforward and accessible, allowing me to update my branding effortlessly. I enjoy the ability to dive into campaign analytics, as it provides a clear breakdown of overall performance, resend, and the original send. The resend feature to non-openers with a single click is particularly handy, saving me from manual segmentation. Additionally, the initial setup was quite easy and user-friendly, enabling us to start creating campaigns without any issues. **What do you dislike about Constant Contact?** The unsubscriber feature can be more streamlined. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact houses all our campaigns and contacts in one platform, simplifying email campaigns and newsletters with easy access and branding updates. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Dawn! We love to hear that you're finding Constant Contact easy-to-use and straightforward. ### 34. Decent email creation software with a few flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2017 **What do you like best about Constant Contact?** I can easily create emails from templates. I can store and upload images easily. Hyperlinks are simple and easy to insert. The previewing feature is great to see how your email will appear prior to actually sending. **What do you dislike about Constant Contact?** Creating emails is often glitchy, and at least once a week I'll have to contact their customer support team for help inserting an image correctly or figuring out how to make an email appear the way I'd like it to, which is frustrating. Sometimes their support reps can be unfriendly or unable to help, so an email can take longer to develop than necessary. **Recommendations to others considering Constant Contact:** Be aware of some of the limitations in terms of creativity that comes with this software. The pre-made templates are good, but branding doesn't come automatically. Realize that there is a decent help support feature that you can use to "chat" with support reps when you are having issues. **What problems is Constant Contact solving and how is that benefiting you?** We use this software to email our clients, prospects, internal employees, etc. to inform them of legislative changes, upcoming relevant events, and more. It is helpful to see the statistics from when we send emails and understand what emails are generating responses, and which emails are not. **Official Response from Natalie Brownell:** > Thank you so much for your review! I'm so sorry to hear about any unfriendliness from our customer support team, and I'd really like to look into this to work on making sure it doesn't happen again. We love our customers and want to provide the best support possible! If you could please send us an email at social_support(at)constantcontact(dot)com including your account username and any additional details you'd like to offer I will make sure to follow up on what happened. Thank you! -Natalie ### 35. Empowers Sales with Customizable Templates **Rating:** 4.0/5.0 stars **Reviewed by:** Steven M. | Account Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Constant Contact?** As someone in a sales role, I find Constant Contact invaluable for building, scheduling, and sending updates or news on behalf of clients in a scalable way. I particularly appreciate the availability of metrics, which allow me to understand what is working and what is not, enabling data-driven decisions. The vast amount of templates is extremely helpful as they save me time by allowing me to leverage pre-made assets and tweak them to fit my specific needs. Additionally, I appreciate the customizable options that enable me to adhere to branding and company guidelines within the emails being sent out. The initial setup was pretty straightforward, making the onboarding process smooth. Overall, these aspects of Constant Contact greatly enhance my efficiency and productivity. **What do you dislike about Constant Contact?** While I appreciate the variety of features included in Constant Contact, some don't feel entirely relevant to my needs, making the price seem higher than my actual usage justifies. Features like Event or Ticketing are not quite relevant to my work compared to email-related functionalities. This results in paying for capabilities that I don't use, which is not cost-effective for me. **What problems is Constant Contact solving and how is that benefiting you?** I find Constant Contact enables me to build, schedule, and send updates at scale, with valuable metrics to assess effectiveness. The templates save time by not starting from scratch while maintaining branding guidelines. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Steven! It’s motivating to hear that our customizable templates and metrics enhance your efficiency. We understand paying for unused features, like Event Marketing, can be frustrating and we appreciate your feedback regarding how we can improve our plans and packaging moving forward. Our team will take your suggestions into account moving forward as we continue to work on offering the most value we can for our customers. ### 36. Time-Saving Email Workflow Automation with Reliable Notifications **Rating:** 4.5/5.0 stars **Reviewed by:** nirmal k. | Project engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Constant Contact?** The workflow like automation is very useful to automate multi step email sequences, it saves a ton of time when coordinating updates across multiple teams. The notification system is reliable too. It is helpful to get alerts on how my communications are performing so i know if i need to follow up. no need of big learning curve. **What do you dislike about Constant Contact?** Maybe some more additional features could help. **What problems is Constant Contact solving and how is that benefiting you?** The writing assist feature helps me a lot. Tools like grammar check, tone check and sentence formatting helps me that the updates i send to partners and teams are clear and professional. It is very reassuring that the system catches small mistakes or issues before messages go out. **Official Response from RJ McLaughlin:** > Thank you for your review, Nirmal! Keep up the great work and let us know what features you'd like us to add next. ### 37. Efficient Mass Emailing with Some Formatting Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Constant Contact?** I like being able to schedule emails with Constant Contact. I also appreciate being able to segment lists to include or exclude certain groups, which allows us to target specific groups for our fundraising appeals and helps us plan ahead by scheduling in advance. **What do you dislike about Constant Contact?** Sometimes the formatting is difficult. I have trouble selecting background colors or moving text or boxes around. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact lets me send mass emails to all subscribers, schedule emails, and segment lists for targeted fundraising appeals. **Official Response from RJ McLaughlin:** > Thank you for the 4-star rating! We're glad Constant Contact is delivering for you, and we appreciate you taking the time to share your experience. If there's anything specific we can do to make things even better, we'd love to hear your thoughts. ### 38. All-in-One Platform with Frequent Updates and an Easy-to-Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Everything is in one place, updates are frequent, and the user interface is easy to follow. **What do you dislike about Constant Contact?** It needs more email customization features and the email customizer itself needs some improvement. However I’ve noticed that there have been some improvements recently. **What problems is Constant Contact solving and how is that benefiting you?** It keeps updating the interface. When working with emails, sometimes the customizer window is very finicky, but some updates have recently made it easier. Like changing the color of a text panel, that has gotten a bit simpler recently. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review and your valuable feedback! ### 39. Easy Setup and Insightful Email Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Cheralyn C. | Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I like the data Constant Contact provides after an email is sent, such as user interaction with the email and if it has been opened by the client. I also found the initial setup to be very easy. **What do you dislike about Constant Contact?** It would be nice to be able to edit an email after it's sent. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact streamlines communication into one platform, providing data on user interaction with emails, such as whether it has been received and when it was opened. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review, Cheralyn! ### 40. Campaign Analytics That Make Open Rates Easy to Track **Rating:** 5.0/5.0 stars **Reviewed by:** Beatriz A. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Constant Contact?** I like that after we send out campaigns, we can run analytics to check the open rate. **What do you dislike about Constant Contact?** Honestly, I don’t really have anything negative to say about it. **What problems is Constant Contact solving and how is that benefiting you?** I haven't had any problem. **Official Response from RJ McLaughlin:** > Thank you so much for your 5-star review, Beatriz! ### 41. Keeping in touch with Constant Contact **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** It is so easy to use. I can write my copy in advance and load it into the template. This helps me with proofreading. **What do you dislike about Constant Contact?** It's hard to insert photos. I wish I could add a text box and load them in there. **What problems is Constant Contact solving and how is that benefiting you?** I am able to quickly disseminate information to my stakeholders and save mailing lists and templates easily. **Official Response from RJ McLaughlin:** > Thanks for updating your review and giving us valuable feedback! ### 42. Intuitive, Well-Integrated Platform with Useful AI and Competitive Pricing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** The interface feels intuitive and is easy to navigate. It offers a solid range of integrations along with genuinely useful AI features. Pricing also seems competitive compared with other solutions I looked at, and the onboarding was clear and straightforward right from the beginning. The performance if the product was good compared to other services. **What do you dislike about Constant Contact?** Customer service can be difficult to work with at times. **What problems is Constant Contact solving and how is that benefiting you?** I need a way to send bulk communications to staff and students. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review! ### 43. Efficient for Bulk Emails, Needs Better Mobile Configuration **Rating:** 3.0/5.0 stars **Reviewed by:** Isabel O. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Constant Contact?** I use Constant Contact for our internal marketing email blasts as well as managing client accounts to send email blasts on their behalf. It provides valule in the sense that its purpose is to reach many clients in bulk, which is much more efficient than sending emails one by one. Additionally, I appreciate the surface-level ease of use that makes it accessible for anyone to operate. This user-friendliness is complemented by deeper functionalities that are revealed upon more thorough usage, showcasing that there is more to the platform than what meets the eye. Furthermore, I found the initial setup of Constant Contact to be easy, streamlining our process in integrating it into our workflow. **What do you dislike about Constant Contact?** I find that configuring email content to work seamlessly for both desktop and mobile view is challenging within the Constant Contact platform. This lack of ease in making designs responsive affects the overall presentation and user experience. Additionally, the verification and DNS process is not straightforward and often confuses clients. Although this issue is not exclusive to Constant Contact, it is still a hurdle that could be improved to facilitate better client onboarding and reduce confusion. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to reach clients in bulk efficiently, simplifying internal and client marketing email blasts. **Official Response from RJ McLaughlin:** > Hi Isabel, thanks for the feedback! It's great to hear we're helping you work efficiently. We understand mobile design and DNS can be hurdles, and we want to help you clear them. Please email social_support[at]constantcontact[dot]com if you need further assitance. Otherwise, we'll share this feedback with our product team to bring future improvements to the user experience. ### 44. Awful Templates and a Confounding, Unintuitive Tool **Rating:** 1.5/5.0 stars **Reviewed by:** Rhiannon D. | Head of Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Constant Contact?** It's very easy to upload and segment lists. **What do you dislike about Constant Contact?** The templates are just awful if I'm honest. Whilst they are easy to manipulate with content blocks etc., the end result is grim. I have always resorted to plain text in the end. It's also really not an intuitive tool to use. I have used hundreds of pieces of software across my personal and professiona advice and this one continues to confound me! **What problems is Constant Contact solving and how is that benefiting you?** It was solving GDPR compliant mass mail outs. **Official Response from RJ McLaughlin:** > Thank you for your review and your feedback, Rhiannon! While many customers appreciate the variety of email templates we offer, we understand there's still room for improvement. We'd appreciate any additional feedback you can offer on how to improve our email template offering to generate appealing and effective emails as an end result. Please send an email to social_support[at]constantcontact[dot]com with your account name, email address, and a reference to this review, along with any helpful recommendations to improve the product experience and email templates moving forward. Thank you, we appreciate your help! ### 45. Powerful Newsletter Targeting and APIs for Easy Campaign Data Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I like being able to send newsletters by email to a specific group, and having APIs that let me pull all the available campaign and user data in a single call. **What do you dislike about Constant Contact?** The APIs do not return specific items that I require when I want to gather all the data. **What problems is Constant Contact solving and how is that benefiting you?** We’re a school district, so this gives us a reliable, general communication channel to keep everyone informed and up to date on everything happening across our district. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review! ### 46. Constant Contact **Rating:** 4.5/5.0 stars **Reviewed by:** Anshu K. | Product specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Constant Contact?** Constant Contact is digital plateform where we can help small to medium size business though email marketing of company products.we can also create , manage marketing campaigns.we can manage social media marketing automation. Also we can manage birthday or anniversary email template through automation. it can be also intergrate with any other tool. **What do you dislike about Constant Contact?** Its advance feature require subscription whcih make costly for small size organisation.some time data security is major concern for small and media size organisation. **What problems is Constant Contact solving and how is that benefiting you?** Constant contact is digital plateform where we can manage email service for our organisation.Constant contact is help in manage and uplaod email list where we can run promotional email for small size .We can also create and schedule promotional email on comapany social media account where we can also monitor or analyse click rate and ignore rate . **Official Response from RJ McLaughlin:** > Hi Anshu, thanks for sharing your insights on Constant Contact! We're glad to hear that it's been beneficial for managing email services and creating marketing campaigns for your organization. ### 47. Helpful Newsletter Sending with Response Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Angel S. | Administrative Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Constant Contact?** It is helpful in sending out company newsletter and being able to track responses **What do you dislike about Constant Contact?** Formatting can be a bit wonky when starting a new project, being able to save templates helps a lot **What problems is Constant Contact solving and how is that benefiting you?** Allowing us to track what "clicks"/links are interesting to our employees **Official Response from RJ McLaughlin:** > Angel, thanks for your positive feedback! We’re happy you find our platform helpful for sending newsletters and tracking responses. We hear you on the initial formatting challenges when starting a new project. Our goal is to make things easy! If you still need tips for template management to streamline your process, check out our Community page for helpful articles, videos, and tips and tricks from other Constant Contact users! ### 48. Easy to Use, but Email Templates Feel Stiff and Drive Low Engagement **Rating:** 2.5/5.0 stars **Reviewed by:** Juli A. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Constant Contact?** Easy to use and program promotional emails to our customers **What do you dislike about Constant Contact?** The customers don't seem to like the content we sent out and they don't engage. I feel the format is a little stiff because so many companies use Constant Contact that people kind of read around it. **What problems is Constant Contact solving and how is that benefiting you?** Partially automating the outreach we want to do to keep clients in the loop with our business. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Juli! We're thrilled that you find scheduling automated outreach easy. To make your emails stand out and boost engagement, try using our BrandKit to automatically apply your website's unique branding and be sure to personalize subject lines to grab readers' attention. Contacts still aren't engaging? Try asking what they'd like to see from you using a Survey in your next email to see what your audience say they'll engage with most! Just keep at it and the engagement will come; you've got this! ### 49. Easy Email Campaign Setup and Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Constant Contact?** I like how it is easy to setup email campaigns and schedule them to be sent. **What do you dislike about Constant Contact?** The account structure was a little confusing at first but I was able to figure it out eventually. **What problems is Constant Contact solving and how is that benefiting you?** It helps with mass emailing recipients of our news letter as they subscribe to the mailing list. It makes maintaining the mailing list so easy because users can opt out whenever they feel like it. **Official Response from RJ McLaughlin:** > Thanks so much for your positive review! ### 50. A Great Way to Stay in Touch and Stay Top of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna P. | Firm Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Constant Contact?** Great way for us to stay in touch with current clients & also stay top of mind for people who contacted us before but never converted! **What do you dislike about Constant Contact?** It would be nice if it integrated with legal case management software, doesn't look like it has any integration with those yet. **What problems is Constant Contact solving and how is that benefiting you?** Staying in touch with current clients not about their cases but about the firm and what we've been up to, our accomplishments, the team. Also staying top of mind with people that have called our firm but never retained. We've had people call us back with new cases because we kept them on our email list! **Official Response from RJ McLaughlin:** > Thank you for your kind review and integration suggestions, Brianna! ## Constant Contact Discussions - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote - [How do users resubscribe once they've unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 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[Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Constant Contact Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Content Creation **Survey Management** - Survey Builder - Question Types - Survey Distribution **Social Management** - Social Analytics - Social Publishing - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Tracking** - Open Rate - Alerts **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Edit** - Pre-Made - Build - HTML **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Survey Customization** - Branding - Multimedia Support **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Reporting** - Campaign Performance - Blacklist and Whitelist **Content ** - Idea Recommendation - Content Generation - Form Generation **Logistics** - Analytics - Issues - Integrations - Shareable Link **Registration** - Event creation - User registration process - Mobile check-in **Survey Insights** - Reporting & Analytics - Data Exporting **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Generative AI** - AI Text Generation **AI Automation - SMS Marketing** - AI SMS **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Constant Contact Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,460 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,178 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,200 reviews)