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Constant Contact Reviews & Product Details - Page 100

Constant Contact Overview

What is Constant Contact?

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com

Constant Contact Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish
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Product Description

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

How do you position yourself against your competitors?

We know marketing and growing a small business is tough-- that's why everything we design is with you in mind. It's why we’ve evolved our platform with powerful new features like e-commerce, SMS and CRM that deliver you bigger results and why we’re building cutting-edge technologies like AI and Advanced Automations that help you do so much more in even less time.

Constant Contact helps the small stand tall by delivering you the marketing solutions and world-class technology to help your small business keep up, excel and grow.


Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
68,938 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
Description

Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.


Courtney B.
CB
Overview Provided by:

Recent Constant Contact Reviews

AP
Amber P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great email marketing platform"
Provides all the basics needed to send regular marketing e-blasts.
Glen G.
GG
Glen G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Constant Contact has a great ROI"
The ability to create custom emails and schedule campaigns to execute in a timely manner. The easy uploading of customers lists.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Good Value, Need More Bells & Whistles"
Great list management, A/B testing, and functionality.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

Constant Contact Media

Constant Contact Demo - Campaign Builder
Get a multi-channel campaign in just a few clicks. Make a few selections and AI does the campaign building for you.
Constant Contact Demo - AI Content Generator
Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Demo - Drag-and-Drop Email Editor
Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Demo - SMS Marketing
Reach your customers wherever they are with SMS Marketing.
Constant Contact Demo - Social Posting
Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Demo - Real-time reporting
Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.
Marketing Automation for Small Business
Play Constant Contact Video
Marketing Automation for Small Business
Campaign Builder - Get a multi-channel campaign in just a few clicks.
Play Constant Contact Video
Campaign Builder - Get a multi-channel campaign in just a few clicks.
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
Play Constant Contact Video
BrandKit - just plug in your URL, then let AI pull your logo, colors, and imagery from your website into a library of customizable branded assets to use across emails, social posts, and more.
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
Play Constant Contact Video
AI Content Generator - Enter a few details about what you want to say, and let AI write multiple messages you can modify to fit your needs.
SMS Marketing - Reach your customers wherever they are with SMS Marketing.
Play Constant Contact Video
SMS Marketing - Reach your customers wherever they are with SMS Marketing.

Official Downloads

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Video Reviews

6,542 Constant Contact Reviews

4.1 out of 5
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6,542 Constant Contact Reviews
4.1 out of 5
6,542 Constant Contact Reviews
4.1 out of 5

Constant Contact Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Constant ContactQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Constant Contact?

It can be used to schedule social media posts on LinkedIn most notably, and other social media platforms. It manages subscribers list signup and list management. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Wish the newsletter graphics were more customizable, the options are very basic and uninspiring. And we have a hard time getting around spam filters for our own company domain (using Microsoft 365). Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Subscriber list management (sign up and segmentation) and a platform to design and distribute our electronic newsletter. Reports open rates and subscriber count trends. Review collected by and hosted on G2.com.

KM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

The only thing I like is the login. Since signing up for the service in 2009, every change I've been forced to accept has made it harder and harder to use. I'm fed up. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I've been with Constant Contact since 2009 and it's gotten steadily worse in usability. First it forced me to change to a new editor. Then it did away with a great system for handling images. Now it just plain sucks and I'll probably be ditching it for something else in the very near future. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact hasn' t solved a damn one of my problems. Every time it's shoved a new "improvement' down my throat it's made it more difficult to format messages the way I want them to look. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

I've used them for a few months of sending out newsletters now and I've been very happy with results. It's been easy to track where they go and clicks. I think it's an excellent service. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I haven't really found any negatives yet and don't think I will. Everything I've wanted to get out of the service has been delivered and I haven't had to contact customer service. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

I was having issues with people receiving our email newsletter and with bouncebacks. Those issues have all been resolved. Constant Contact has saved me quite a bit of time in the last few months. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Constant Contact?

Ease if use and integration with our CRM! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

It's expensive for as oftern as we use it. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

electronic marketing and development Review collected by and hosted on G2.com.

Matthew W.
MW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Constant Contact?

The reporting system gives you all the insights to your business perfectly Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Not alot to say here but if your a first timer you would need to explore biginner sights like Mailchimp etc. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Have not had a problem yet! Review collected by and hosted on G2.com.

KN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

Constant Contact has great customer service. There are so many ways to get ahold of an agent for assistance. The drag-and-drop templates are nice. We've only ever used CC, so we can't compare it to their competitors. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Constant Contact is a little too user-friendly for someone that is used to designing in Adobe products. You have to eyeball things to see if it's genuinely balanced. A lot of the templates are B2C driven. more B2B products would be useful. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

CC allows us to quickly send company newsletter to our customers. We use our newsletters to inform the customer about new products or change in staffing, as well as live shows they can see us at, we also use our newsletter to educate the reader. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Constant Contact?

The upsides are the ability to do all sorts of communication and manage social media too! Great to do in one platform. Love the customization and analytics features too! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Pricing has gotten a bit high, but I guess that's everywhere. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

It helps us provide full service to our web client base. Review collected by and hosted on G2.com.

TC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

New to email marketing, I'd tried a few and was left frustrated. CC got me started the right way, and I'm off and running. Support has been outstanding. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

The pricing wasn't clear. I was billed for 10k contacts, and didn't even have 500. One of the agents explained to me what I should be paying for, as he reduced my cost. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

I have no idea. Review collected by and hosted on G2.com.

BB
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Constant Contact?

Easy to navigate, and build the communication to send later with the scheduling feature. The ability to post the same content across multiple platforms is a huge plus as well. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

No issues thus far, but if I had to pick one negative I would say I wish there were more cross-app functionality, or a way to log in/authorize CC to post on all the social media sites and platforms we use. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Saves time with the cross posting feature, which also ensures the same message is delivered across several platforms. This allows for more productivity, and broader reach. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Hello Brian, thank you for the five star review! I appreciate the feedback you shared, as well. We'd be happy to track this in your account if you'd send an email to social_support(at)constantcontact(dot)com with your username and a reference to this review.

Helen H.
HH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Constant Contact?

Constant contact has come along way since I first started using this service I like that they have landing pages and you can use them for surveys and just to be able to keep all of your contacts in one place and also be creative with how you send your emails and they integrate well with other systems. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I don't dislike anything about Constant Contact. I like the services that I receive and plus I also like that is not too expensive. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Helping me keep all my contacts in one place and being able to access them when I am ready to reach them and services. It also let me know who's receiving the emails, click rate, and bounce backs. Review collected by and hosted on G2.com.