ConnectWise RMM Features
What are the features of ConnectWise RMM?
Administration
- Device Management
- Asset Management
Monitoring and Management
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
Organization
- Workflow Management
Service Management
- Ticketing
- Remote Access
- Service Management
Top Rated ConnectWise RMM Alternatives
ConnectWise RMM Categories on G2
Filter for Features
Administration
Device Management | Unifies endpoint management of employee devices 19 reviewers of ConnectWise RMM have provided feedback on this feature. | 84% (Based on 19 reviews) | |
Asset Management | Keeps records of each network asset and its activity. Discovers new assets accessing the network. This feature was mentioned in 19 ConnectWise RMM reviews. | 81% (Based on 19 reviews) |
Monitoring and Management
Remote Monitoring | Monitor IT asset activity remotely from an administrator terminal. 19 reviewers of ConnectWise RMM have provided feedback on this feature. | 87% (Based on 19 reviews) | |
Asset Tracking | As reported in 19 ConnectWise RMM reviews. Tracks IT assets and financial data. | 82% (Based on 19 reviews) | |
Application Deployment | Releases applications for access on desktop or mobile devices. 20 reviewers of ConnectWise RMM have provided feedback on this feature. | 77% (Based on 20 reviews) | |
Patch Management | Automates the updating of security measures on enterprise devices. This feature was mentioned in 19 ConnectWise RMM reviews. | 80% (Based on 19 reviews) |
Organization
Workflow Management | Creates new or streamlines existing workflows to better handle IT support tickets and service. 18 reviewers of ConnectWise RMM have provided feedback on this feature. | 78% (Based on 18 reviews) |
Service Management
Ticketing | Tools that help create and manage a ticketing platform that facilitates cross-departamental communication. This feature was mentioned in 18 ConnectWise RMM reviews. | 76% (Based on 18 reviews) | |
Remote Access | See feature definition | As reported in 20 ConnectWise RMM reviews. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. | 82% (Based on 20 reviews) |
Service Management | As reported in 19 ConnectWise RMM reviews. Utilizes data to proactively identify and prioritize IT issues. | 79% (Based on 19 reviews) |
