Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Top Rated Concord Alternatives

Concord Reviews & Product Details

Concord Overview

What is Concord?

Concord empowers mid-sized companies in the healthcare, tech, professional services, and financial services sectors to make smarter operational decisions through its AI-powered Agreement Intelligence platform. Trusted by over 1,500 companies and 1 million users worldwide, Concord enables organizations to swiftly sign agreements and access crucial business data, accelerating deal closures and boosting revenue growth. As more users adopt Concord, businesses gain greater insights that enhance financial performance, streamline operations, and mitigate risks. Established in 2014, Concord has nearly a decade of leadership in agreement intelligence, turning agreements into exponential value for growing businesses.

Concord Details
Languages Supported
English, French
Show LessShow More
Product Description

Concord is a contract lifecycle management platform that’s built for everyone. Driven by values of simplicity, Concord makes it easier to buy, sell, hire and manage everything in your organization. Create, collaborate, negotiate, e-sign, manage and analyze all agreements on one eco-system - all while creating a new standard for business success.


Seller Details
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@ConcordNow
2,084 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®

Margot K.
MK
Overview Provided by:

Recent Concord Reviews

Hannah L.
HL
Hannah L.Mid-Market (51-1000 emp.)
4.0 out of 5
"one-stop shop for the entire contracts lifecycle"
I think of Concord as Google docs, Microsoft Word, DocuSign, and a File explorer, all in one. You can track changes in real-time during the negotia...
Yurij M.
YM
Yurij M.Small-Business (50 or fewer emp.)
1.0 out of 5
"Not production ready. Many critical bugs"
Basic UX is OK. It has a good potential to be a good contract management system. I like that document editing is very flexible and you can add as m...
TA
Thomas A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Fantastic, easy to use contracts database"
Concord is a fantastic solution for small businesses looking to maintain and manage a contracts database. The software is easy to use and it's very...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Concord Media

Concord Demo - Contract Repository
Quickly view contracts by stage and access recently modified documents and required actions.
Concord Demo - Draft Contracts
Standardize contracts with intuitive, user-friendly templating tools.
Concord Demo - Collaboration and Redlining
Collaborate and negotiate online with native text-editing, redlining, comments, and internal and external edits.
Concord Demo - Approval Workflows
Easily define standardized approval workflows.
Concord Demo - Sign
Use Concord's built-in e-signature capabilities to execute documents.
Concord Demo - Insights & Reporting
Easily track and manage documents and deadlines with robust insights and reporting.
Answer a few questions to help the Concord community
Have you used Concord before?
Yes

Video Reviews

132 Concord Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
132 Concord Reviews
4.3 out of 5
132 Concord Reviews
4.3 out of 5

Concord Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ConcordQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Hannah L.
HL
Junior In-House Counsel
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

I think of Concord as Google docs, Microsoft Word, DocuSign, and a File explorer, all in one. You can track changes in real-time during the negotiation stage, comment and create discussions for third parties and colleagues to review, sign electronically (while staying compliant), and search a database of all of your contracts records. Review collected by and hosted on G2.com.

What do you dislike about Concord?

There are several bugs, some of which make it difficult to make use of the system daily. However, the customer care team is very receptive to feedback. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

Concord is working to integrate AI, keeping up with similar products. I believe they are also working to fix formatting and reporting issues. Review collected by and hosted on G2.com.

Yurij M.
YM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

Basic UX is OK. It has a good potential to be a good contract management system. I like that document editing is very flexible and you can add as much text as you'd like. Smart fields are good. Review collected by and hosted on G2.com.

What do you dislike about Concord?

I have been utilizing the premium version of Concord for over a year, during which I have signed numerous documents. My advice based on this experience: I would recommend considering other options.

The software is riddled with glitches. For instance, when sharing a contract with a client, there's a chance that your colleague's email might appear as the client's email. The support team might suggest that this could be due to your colleague forwarding their invitation, which in my case, was not true.

Moreover, if you operate two companies and share a contract, you might encounter a malfunction in the sharing feature, resulting in your contract being visible to your other company.

Another limitation is that you cannot create a new Statement of Work (SOW) from a previously signed one, as signed documents are protected from copying. The workaround involves manually selecting all, copying, and pasting into a new document, which is far from efficient.

When reporting these issues, you're likely to be asked to "book a call if the issue persists," which can be frustrating. Additionally, the software's update cycle is slow, with almost no new features introduced over the past year.

As someone who runs a design agency and has extensive knowledge in product management, I believe these issues reflect a flawed management style within the company, casting doubts on its future prospects.

In light of these experiences, I am considering switching to alternative tools. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

Managing dozens of MSA, SOW, NDA and other contracts withc agyncy clients and subcontractors. I use it for two of my companies. Review collected by and hosted on G2.com.

LD
Employee
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

The customer service is unmatched! You can book appointments with your account manager within 24 hours using a simple feature in their signature, and they always solve or answer questions quickly. I also love the signature configuration feature. With that, there is no way someone signed in the wrong spot! Review collected by and hosted on G2.com.

What do you dislike about Concord?

Not all of their features are at their best, but they are constantly improving. For example, the fact that you can't hyperlink anything in the contracts adds significant work on our end. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

The formatting issues have been solved over the years and saved us a lot of time as we were constantly testing and getting formatting errors here and there before. The only thing that still isn't 100% is the numbering feature. Review collected by and hosted on G2.com.

MW
Attorney
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

Concord offers unlimited electronic signature requests, so I don't have to worry about limits. It's easy to use, and I have never had a problem where a client doesn't understand where to sign. It's also cheaper than the competition. Review collected by and hosted on G2.com.

What do you dislike about Concord?

I can't think of anything I dislike. I'm very pleased with the software. The interface might be a little confusing the first few times you use it, but it's quite simple after that. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

Concord allows me to request unlimited numbers of documents for signature from clients via email. I couldn't do my job otherwise since the signatures are a requirement. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

Implementation was easy with our Client Success Manager and the Technical Team assisting us. Our Client Success Manager is helpful and responsive when we have questions.

There was no third-party implementation team to add to our communications and cost. The user controls are easy to use, and the interface is clean and straightforward.

I love that many of our contracts are now being returned in 1-2 days when it used to take weeks! Review collected by and hosted on G2.com.

What do you dislike about Concord?

Concord does not have an internal spell-check, and documents can only be sent to external signers one at a time. I hope the developers can add these features in the future! Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

Our organization now receives notifications when contracts are about to expire, so we don't have to keep track of that manually or search through contracts to get that information. The best part is that it's so quick and easy to search for and find documents with just a few clicks using the Search, Filter, and Tags tools. Review collected by and hosted on G2.com.

TA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Concord?

Concord is a fantastic solution for small businesses looking to maintain and manage a contracts database. The software is easy to use and it's very powerful for the legal team to create templates and allow the business to draft contracts or other legal documents quickly and easily - with the confidence that standard terms cannot be changed. The support and customer management team are always quick to respond and happy to jelp. Review collected by and hosted on G2.com.

What do you dislike about Concord?

While Concord has a high level of customisation in some cases (e.g., smart fields, custom tags, etc.) some of the functionality could be more customisable - such as if a date appears on the signing fields. However, the Concord team are always receptive to feedback. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

Contract Management including Contract Database across all elements of the business. Review collected by and hosted on G2.com.

Verified User in Research
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

I love that creating new contracts and processing them through execution is SO much easier and faster, because templates and signature management is all streamlined now. Review collected by and hosted on G2.com.

What do you dislike about Concord?

It's not very intuitive yet, and the graphic user interface isn't super well developed yet. But, I've gotten used to the layouts, and I've played in the system and figured a LOT out by myself and am learning fast with the help of the EXCELLENT customer support. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

I am Chief of Staff for my company, so I handle all our Contracts, Finance and Accounting, Business Development, Proposal Management and Writing, HR, etc. I was previously keeping track of our contracts using Excel spreadsheets, but it was so complicated, and since I wasn't working in contracts on a daily basis, it was almost impossible to keep track of the status of all our necessary contracts. Concord has saved me by providing an organizational system that makes it easy to create, process, store, and replicate our contracts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

The upsides of using Concord are collaborating on managing the process of approval stages with contracts for new customers and renewals for our business. The program is really helpful for our team as we can create templates we regularly use and easily search documents we need to review. Review collected by and hosted on G2.com.

What do you dislike about Concord?

The main dislike is more of a feature request related to maintaining the proper formatting when uploading Word documents. Sometimes they upload, and the formatting is funky. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

The program helps us manage the process of approvals, bringing in all the stakeholders who need to be aware and/or approve certain aspects of the contracts, and makes the process more efficient. Review collected by and hosted on G2.com.

Tom M.
TM
Director of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Concord?

Ease of use and simple interface. The product is also competitively priced and has made significant changes in the way we manage staff contracts. Multi user and security are good. Review collected by and hosted on G2.com.

What do you dislike about Concord?

Sometimes it is harder to locacte contracts if issued by another user and put into another folder. This issue is minor however, the rest is easy to use. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

Contract storage and administration Review collected by and hosted on G2.com.

AM
paralegal
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Concord?

The ease of the program, and the responsiveness of the team who, always provide quick responses to any questions or queries I may have. The program has been a big support to our organisation. Review collected by and hosted on G2.com.

What do you dislike about Concord?

Unable to go back on my work sometimes, it often requires for the whole process to be restarted before a change can be made. This is for example with the signature process where once signature has been requested, I have been unable to go back in order to add another signee without having to start the whole process again. Review collected by and hosted on G2.com.

What problems is Concord solving and how is that benefiting you?

Currently have no problems which are beeing solved by concord that I am aware of. Review collected by and hosted on G2.com.