37 Clientbook Reviews
Overall Review Sentiment for Clientbook
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The most helpful aspect of Clientbook is being able to have all of our customer data in one place without having to manually add it Review collected by and hosted on G2.com.
One opportunity is to pull in comments from social media into Clientbook Review collected by and hosted on G2.com.
Clientbook is extremely convienent. I have the ability to access customer inquiries at all times from my cellphone. This is great for customers who aren't in the area or are unavailable to come in for an appointment. Clientbook gives interactions a very "texting" feel - which helps clienting feel more intimate and personable. Review collected by and hosted on G2.com.
The only thing to dislike about clientbook is that is it not possible to send videos. Sometimes certain stock displays beter via video and it would be helpful to have this as an option. Review collected by and hosted on G2.com.
The most helpful thing about clientbook retail is being able to assist your clients on the go. It will remind you to follow up, life events, and gives you amazing tools to sell through text. I love the ability to send a product without having to take a personal picture. The premade templates are also a huge help. Review collected by and hosted on G2.com.
I have just recently been having issues with clientbook. We have 2 locations and each time I send a message it says that my customer has contacted the other store even if they aren't allocated to it. I also think AI could use some work because it will give you repeat customers. Review collected by and hosted on G2.com.
Easy to communicate with clients and easy to implement/use. Review collected by and hosted on G2.com.
Can be hard to locate a chain of messages from time to time, but otherwise, easy to use on all fronts! Review collected by and hosted on G2.com.
I love that it allows me to take work elsewhere and complete sales without having to be in the store. Review collected by and hosted on G2.com.
I wish I gotemail notification when payments are processed. Review collected by and hosted on G2.com.
Incredibly easy to use platform, perfectly build for jewelry retailers, great app version...keeps it simple! Review collected by and hosted on G2.com.
Unfortunately if you by mistake add a client activity, it seems that you cannot erase it. The platform only comes in one language. Review collected by and hosted on G2.com.
A very simple to use client management tool for retail teams and managers.
-On the front end, ease of use
-Intergration to our business model
-Flexability to customize features to our specific needs
-Simplified for backend management and coaching opportunities
-Fantastic customer suppport Review collected by and hosted on G2.com.
I have yet to come across anything to dislike about this tool. Review collected by and hosted on G2.com.
It allows you to reach out to client's without having to always call them on the phone when they are at work, or may be busy during the day. You can send cad images, photos of product, and get quick answers from your clients! Review collected by and hosted on G2.com.
Sometimes I miss messages on my laptop, but using your cell phone is less likely to miss messages from clients. Review collected by and hosted on G2.com.
Being able to track timing of messages, keep in touch and send photos. Review collected by and hosted on G2.com.
the send and close feature closes clients when using an I Phone app. There is not a feature to juyst send. Also the connection between our POS register and Clientbook creates an additional enbtry even when all the information matches. They should merge together if phone and address and name are the same. Review collected by and hosted on G2.com.
