ClickSend Reviews & Product Details

The API (Zapier, Make.com) is excellent and it's easy to automate updating your lists. This elimiantes manual updates. Easy to register the number (as is now requreired). Customer support is the absolute best! Review collected by and hosted on G2.com.

It is missing basic features. If you get a reply, there's no flag in the Messenger to let you know there's a new text reply. The interface is odd sometimes, not sure why there's a difference between Quick SMS and a Campaign. The Camapign is actually more restrictive and it doesnt allow you to select multiple lists, like the Quick SMS option does. It's odd. There's a delay in sending a message as they reivewed somehow. Other services just send out your message. Review collected by and hosted on G2.com.

What I like the most about ClickSend is that it's very easy to use. It just take few seconds to singup and start using it. And it also has lots of features. And their customer support is also great with that live chat. Review collected by and hosted on G2.com.

What I like the least about ClickSend is their pricing. I used their service to send SMS, but it's too expensive compared to the local providers I know. Review collected by and hosted on G2.com.

We use ClickSend for SMS (text) marketing, and it was easy to set up and get running quickly. Cost-effective and meets the needs of our client. I like that it's easy to upload contacts. Review collected by and hosted on G2.com.

I need to be able to select *mutiple* contact lists for an SMS campaign. Review collected by and hosted on G2.com.

Clicksend is a swiss army knife of marketing. I've used it to send text campaigns, one-off text messages, postcards, and letters all priced great. The print quality is great and mail times fast. It can also do text-to-speech calls, fax, and emails. I love that I can plug it into my CRM (ActiveCampaign) and trigger different actions based on different triggers. Review collected by and hosted on G2.com.

Not much to dislike. It does what it is supposed to do, it was easy to set up, and their online, email and call customer center is incredibly patient and helpful. THeir email newsletters are very entertaining and I even look forward to them! Review collected by and hosted on G2.com.

The service offered great rates, was user-friendly, and had a straightforward authentication process. As my team required a mass contacting service, I was able to send my first message before lunchtime. Review collected by and hosted on G2.com.

I wish there wasn't a character limit for messages. It's frustrating to send multiple messages or edit my content to fit the limit. It would be great if the platform could allow extended notifications, especially for essential communications requiring more detailed explanations. Review collected by and hosted on G2.com.

Its versatility and convenience in sending and receiving messages. With ClickSend, users can send messages via different channels without needing to switch between different applications or platforms. Its user-friendly interface and APIs make it easy to integrate with existing systems and automate workflows. Review collected by and hosted on G2.com.

When it comes to ClickSend, there is little to criticize. However, it's worth noting that certain features may not be available for all countries or regions. Despite this, ClickSend continues to expand its global reach, providing excellent service to more and more users worldwide. Review collected by and hosted on G2.com.

ClickSend's easy-to-use tools help us develop and execute marketing campaigns better, and we can customize several funnels to meet the needs of all potential clients. It's great how easy it is to set up contact lists, and it helps with its ability to integrate with our CRM system. I also find the procedures for designing advertising campaigns very simple, as there are many ready-made templates that can be easily customized to meet our content. The reports also tell us how many people the campaigns actually reached, so we can figure out how well they worked and where they could be better. Review collected by and hosted on G2.com.

I did not face many difficulties, as the support team helped us with the procedures for linking with other applications that we use to deal with workflow and customer management, which enabled us to manage all marketing campaign activities from one platform. Review collected by and hosted on G2.com.

Wide range of messaging services: ClickSend offers a variety of communication solutions, including SMS, MMS, voice, email, fax, and postal mail, among others, which allows businesses to reach their customers through their preferred channels.

User-friendly interface: The platform is designed with a simple and intuitive interface, making it easy for users to navigate and use the different features.

Automation capabilities: ClickSend's automation features allow businesses to streamline their communication workflows, saving time and resources, and improving efficiency.

Integration with other tools: ClickSend can be easily integrated with other business tools and platforms, such as CRMs, email marketing software, and project management tools. Review collected by and hosted on G2.com.

Pricing: Some users have reported that ClickSend's pricing can be a bit expensive, especially for businesses with high-volume messaging needs.

SMS delivery issues: A few users have reported occasional delays in SMS delivery, which can be a concern for businesses that rely on real-time messaging.

Limited customization options: While ClickSend offers a variety of messaging services, some users have reported that the platform lacks customization options, which can limit their ability to tailor messages to their specific needs. Review collected by and hosted on G2.com.

NOTHING AT ALL. TERRIBLE. BAD CUSTOMER SERVICE. BAD RESPONSE TIME. BAD APP. DON'T WASTE YOUR TIME. THIS IS WHAT YOU GET WHEN YOU TRUST A FOREIGN COMPANY. FIND ANOTHER SERVICE! Review collected by and hosted on G2.com.

It took about a month to get the service setup. They would ask me the same questions over and over again and every time I would respond, it would take a week to get and answer from them. Once it finally got set up, it would not integrate with Google Calendar. The only way to speak to tech support is through chat. They said they would have the dev team review the issue and get back to me. FIVE DAYS LATER, I had to ask if there was any progress. Of course, there isn't. DO NOT USE THIS SERVICE! Review collected by and hosted on G2.com.

I use ClickSend in nonprofits serving individuals who have experienced homelessness. The pricing is good and the UI is intuitive and not challenging to learn or training others how to use. Review collected by and hosted on G2.com.

Although ClickSend has several integrations for connecting the app to external third party data sources (Google Sheets, Airtable, et al.), there doesn't seem to be an option for creating and maintaining contact lists from live data. It would be really helpful if I could have a contact from a list be removed from ClickSend if they were dropped from a connected data source, for example. Review collected by and hosted on G2.com.