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ClickSend Features

What are the features of ClickSend?

Text Messaging

  • Bulk SMS
  • Two-Way Text Messaging
  • Text Scheduler
  • Automatic Replies
  • Automatic URL Shortening
  • Personalization

SMS Platform

  • Reporting
  • Automation

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Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

Filter for Features

Platform

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Not enough data

Internationalization

Not enough data

Performance and Reliability

Not enough data

Custom Tracking Domain

Ability to define a custom domain from which emails are sent.

Not enough data

Multiple Domains

Able to send emails from multiple domains.

Not enough data

Dedicated IPView full feature definition

See feature definition
Ability to use a dedicated IP for deliverability.

Not enough data

Documentation

Availability and quality of documentation for API, code library, implementation, and set up.

Not enough data

Sender Reputation Management

Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.

Not enough data

Tracking & Reporting

Tracks emails sent and delivery rates and compiles them into standard reports.

Not enough data

Enterprise Scalability

Provides features and infrastructure to allow scaling for large organizations.

Not enough data

Performance and Reliability

Emails are consistently received and software performs reliably.

Not enough data

Optimization

Optimizes marketing campaigns for mobile devices.

Not enough data

Integrations - Mobile Marketing

Integrates advertising/campaigns into mobile applications, games, and mobile browsers.

Not enough data

Internationalization

Facilitates global text message and mobile marketing campaigns.

Not enough data

Integration

Data Import & Export Tools

Not enough data

Integration APIs

Not enough data

Breadth of Partner Applications

Not enough data

CRM Integration

Integrates with CRM software, which can help provide context to your mailing lists.

Not enough data

Social Media Integration

Integrates with Social Media platforms, which can help expand your reach.

Not enough data

E-Commerce Integration

Integrates with e-commerce platforms, which can link directly to your online store.

Not enough data

Email Marketing

Email and Mobile Preview

Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues.

Not enough data

Manage Email Lists

List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences.

Not enough data

High-Volume Sending

Ability to send thousands of unique, personalized emails per second.

Not enough data

Building and Personalizing Emails

Not enough data

Sending Outbound Emails

Not enough data

Manage Email Deliverability

Not enough data

Automated Email Responses

Not enough data

Multi-user Account

Enables multiple users to login to the same account to maintain a single account for your entire marketing team.

Not enough data

Surveys

Ability to send secure and personalized survey invites to your contact list.

Not enough data

Reporting & Analytics

A/B Testing

Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates.

Not enough data

Basic Reporting

Not enough data

Administration

Template Creation

Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.

Not enough data

Preset Template Availability

Quantity and quality of preset email templates for administrators to construct their own emails.

Not enough data

Custom Unsubscribe

Able to customize the unsubscribe templates, handler, and tracking.

Not enough data

Email SegmentationView full feature definition

See feature definition
Able to segment transactional emails based on their purpose.

Not enough data

Detailed Server Logs

Detailed logs for tracking and debugging mail server activity.

Not enough data

Notifications

Alerts administrator whenever a pre-set event occurs.

Not enough data

Integrations

WebhooksView full feature definition

See feature definition
Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.)

Not enough data

Event Tracking API

API used to track the status of emails.

Not enough data

Mail Send API

API used to send emails (e.g. Web API, SMTP API)

Not enough data

Spam Filter Testing

Testing to ensure emails do not go to recipient's spam folder.

Not enough data

Analysis

Application Attribution

Attributes app installs to the marketing campaigns and media sources that drove it.

Not enough data

Campaign Analysis

Measures impact and effectiveness of mobile marketing campaigns.

Not enough data

Uninstall Tracking

Measures user-level uninstall insights.

Not enough data

Custom Dashboards

Creates custom data views to suit every team member's needs.

Not enough data

Campaigns

Proximity Marketing

Collects geo-location data on mobile users to customize relevant campaigns.

Not enough data

Push Notifications

Pushes notifications or text messages to mobile devices

Not enough data

Bulk SMS

Provides templates for mass mobile messaging campaigns

Not enough data

Two-Way Text Messaging

Facilitates two-way text messaging to encourage consumer engagement and loyalty

Not enough data

Email Campaigns

Personalizes and optimizes email mobile marketing campaigns.

Not enough data

Audience Segmentation

Identifies the most granular audience segments based on actions, inactions, and user properties.

Not enough data

Engagement

Coupons and Promotions

Sends out coupons and promotions to reward and entice mobile device users.

Not enough data

Documents

Editing

Ability to edit documents directly in the platform.

Not enough data

Document Signature

Recipients can electronically sign documents when they are sent.

Not enough data

Storage

Ability to store an unlmited amount of faxes.

Not enough data

Sending

Fax Number

Chose between a local, international or toll-free number to send faxes from.

Not enough data

Existing Numbers

Integrate your existing fax number with the software.

Not enough data

Cross-Platform Sending

Send a fax from the platform, a mobile app, or an email account.

Not enough data

Unlimited Sending

Ability to send an unlmited amount of faxes from your account.

Not enough data

Contact Management

Ability to store and manage your addess book within the platform.

Not enough data

Alerts

Recieve notifications of new faxes on any platform.

Not enough data

Text Messaging

Bulk SMS

Enables users to send mass text message campaigns 12 reviewers of ClickSend have provided feedback on this feature.
94%
(Based on 12 reviews)

Two-Way Text Messaging

Facilitates two-way text messaging to encourage consumer engagement and loyalty 10 reviewers of ClickSend have provided feedback on this feature.
82%
(Based on 10 reviews)

Text Scheduler

Provides the ability to schedule single or bulk text messages to recipients on a specific date and time This feature was mentioned in 13 ClickSend reviews.
83%
(Based on 13 reviews)

Automatic Replies

Provides automatic text message replies to recipients 13 reviewers of ClickSend have provided feedback on this feature.
82%
(Based on 13 reviews)

Automatic URL Shortening

As reported in 10 ClickSend reviews. Provides automatic URL shortening to use less characters via text
68%
(Based on 10 reviews)

MMS Marketing

Sends out multimedia via text messages, such as coupons, pictures, and audio

Not enough data

Personalization

As reported in 10 ClickSend reviews. Offers features for personalizing text messages based on customer information or past behavior
78%
(Based on 10 reviews)

Transactional SMS

Allows users to establish automated workflows and triggers to deliver transactional text messages

Not enough data

Functionality

Ease Of Integration

Empowers developers to intuitively integrate cloud communications functionality for their applications.

Not enough data

API Call Speed

Grants high speed API calls for fast communications.

Not enough data

Communication Varieties

Enables a wide variety of communication types such as SMS, voice, video, etc.

Not enough data

Support

Documentation

Provides clear, effective documentation for API integrations.

Not enough data

Community Support

Provides public user forums for support questions and help.

Not enough data

Professional Support

Connects users with professional support teams to troubleshoot and finetune integrations.

Not enough data

SMS Platform

Reporting

Provides pre-built or customizable performance reports This feature was mentioned in 11 ClickSend reviews.
77%
(Based on 11 reviews)

Automation

Based on 12 ClickSend reviews. Automates tasks and features for added convenience
81%
(Based on 12 reviews)

White Label

Offers a white labeling service for agencies or resellers to customize platform branding

Not enough data

Text-to-Landline

Text enables landline phones so users can receive text messages sent to an existing business number

Not enough data

Short Codes

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns

Not enough data

API Integration

Facilitates the integration of text messaging into existing business applications through an SMS gateway API

Not enough data