ClickPost Reviews (148)

Reviews

ClickPost Reviews (148)

4.8
148 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable tracking provided by ClickPost, which simplifies logistics management across multiple courier partners. The platform's intuitive interface and proactive support team enhance the overall experience, making it easier for businesses to manage their shipping needs. However, some users note that customization options could be improved.

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Sudharsan V.
SV
Sudharsan V.
Assistant Manager - Technical Operations
Mid-Market (51-1000 emp.)
"Very Good Tech Stack Overall"
5/5
What do you like best about ClickPost?

As a tech stack, it is very good. Strong code base. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” features. Review collected by and hosted on G2.com.

Ravinder S.
RS
Ravinder S.
Marketing Analyst
Mid-Market (51-1000 emp.)
"APEX Makes RTO & NDR Tracking Easy—and Helps Reduce RTOs"
5/5
What do you like best about ClickPost?

We are actively tracking our RTO's and NDR flow via APEX now. Its a great tool and helping us in reducing our RTO numbers. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Nothing to dislike as of now we are working with Clickpost from a longer time looking for more new features they will be coming up Review collected by and hosted on G2.com.

Kailash S.
KS
Kailash S.
Operation Executive
Enterprise (> 1000 emp.)
"Clickpost/INNOVIST"
5/5
What do you like best about ClickPost?

Streamlining for manging operations across multiple parties and acting as a logistics enabler for us Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Nothing as of now we are still validating more in depth with Clickpost,we are still evaluating others products Review collected by and hosted on G2.com.

Narayan P.
NP
Narayan P.
Customer Support Manager
Mid-Market (51-1000 emp.)
"Crucial Technical Access for Daily E-commerce Operations"
5/5
What do you like best about ClickPost?

The technical access we get is such a crucial thing to have around our daily operations in E-commerce, that's exactly what i do like. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Nothing to dislike, just they should provide OTP/Password based login, that's it. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Centralized Courier Management with Reliable Tracking and Proactive Support"
5/5
What do you like best about ClickPost?

The biggest benefit of ClickPost is centralized courier management with reliable tracking and automated NDR workflows. The Returns and Refunds module adds significant value by simplifying reverse logistics. The dashboard is user-friendly, onboarding was fast, and the CSM support is excellent—very proactive and collaborative. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Nothing much that we have seen till now. Review collected by and hosted on G2.com.

Suhas C.
SC
Suhas C.
E-commerce Operations Specialist
Mid-Market (51-1000 emp.)
"Best tool for logistics operation and for reducing RTO's"
5/5
What do you like best about ClickPost?

There are many useful things like

1. We can integrate multiple courier partner

2. We can also choose pincode wise courier allocation or they have another feature called performance based allocation.

3. They are have NDR management solution, we can trigger multiple messages on SMS, whatsapp and their new feature called AI calling.

4. We can also add EDD on PDP.

5. The complete integration is easy to setup.

6. They also have a quick customer support team, which help us to resolve all the ticket at the earliest.

7. We use it everyday for tracking the shipments. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Exporting of the reports are limited to 90 days at once Review collected by and hosted on G2.com.

Anjali C.
AC
Anjali C.
Lead - D2C Operations
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reports and NDR Automation Make Daily Follow-Ups Easier"
5/5
What do you like best about ClickPost?

Reports. NDR automation. Daily follows made easier, customer feedbacks visible Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

I am yet to explore Clickpost just a beginner Review collected by and hosted on G2.com.

Josebin Titus S.
JS
Josebin Titus S.
Lead of Logistics
Enterprise (> 1000 emp.)
"Clickpost <> Mensa"
5/5
What do you like best about ClickPost?

*They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free.

*In terms of collbartion and getting the doubts clear then and ther from the tech team's end was pretty good , they were able to giude us in an easiest and understandable manner . Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

They have to be a bit downwards comercially and can help us in organising the un-organised Transporters( FTL) free of cost , which will help us to be cost effective as this is an additional cost which is borne by us for the betterment of business not for the business . Review collected by and hosted on G2.com.

Khuzema P.
KP
Khuzema P.
Developer
Enterprise (> 1000 emp.)
"Clickpost Makes Customer Communication Simple with Accurate Tracking"
5/5
What do you like best about ClickPost?

Clickpost has really made the communication between our brand customers very simple and easy.

Tracking page and tracking detail are really accurate. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

nothing in specific pricing could be tricky Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"User-Friendly, Feature-Rich Platform for D2C Brands"
5/5
What do you like best about ClickPost?

User friendly and has all features for D2c brand Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Not applicable and everything works fine Review collected by and hosted on G2.com.