ClickPost Reviews & Product Details

The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delivery success rates. Review collected by and hosted on G2.com.

One area of improvement is that some dashboards do not provide complete or drill-down level visibility directly on the screen. For example, in the NDR journey, detailed event-level tracking or status history is not always readily accessible and often requires reaching out to the support team for reports.

Having more granular data and downloadable detailed reports available within the dashboard itself would reduce dependency on support and help teams take faster operational decisions. Review collected by and hosted on G2.com.

The clickpost is helpful in terms of managing the b2b flow. It helps us giving the real time visibility which was not there with us before. Review collected by and hosted on G2.com.

The report and logs should be more precise and concise. We can remove the technicality of the report and make it more user friendly and can be concluded in an easy manner, which currently is missing on CP. Review collected by and hosted on G2.com.

I enjoy the quick integration and clarity of ClickPost, which makes it easy for me to on-board new partners and enhance business performance. I can gain valuable insights from the data points captured in the system. The ease of integration and allocation of business rules was also a strong motivator for switching to ClickPost from Shiprocket. Additionally, the initial setup was pretty quick and seamless. Review collected by and hosted on G2.com.

The tool has very basic analytical features. Analytical view, certain important parameters can be made available in one click. Review collected by and hosted on G2.com.

I like using ClickPost for its reporting dashboard and VAS like Parth AI. It helps us make more conscious decisions daily, and Parth AI is particularly helpful in converting NDR to delivery, which reduces our RTOs. I also appreciate the performance-based allocation feature that assists in assigning shipments to the right courier partner effectively. The strategic support from our POC or KAM is quite welcoming, making the experience even better. Review collected by and hosted on G2.com.

I dislike the integration issues with partners like Kwikengage. They seem unable to integrate or maybe they're resistant. Review collected by and hosted on G2.com.

ease of use and seamless integration. It provides end-to-end post-order visibility with real-time tracking, proactive notifications, and centralized order management, enabling faster decisions, better operational control, and reduced customer support effort. Review collected by and hosted on G2.com.

The dashboards and reports for NDR and SLA should be more comprehensive and easier to understand Review collected by and hosted on G2.com.

All-in-One Courier Integration with Outstanding Support Review collected by and hosted on G2.com.

There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com.

The team always responds promptly over email and tickets. They clearly understand all procedures and confidently demonstrate all ClickPost features, which helps maintain a strong and positive relationship with clients. Review collected by and hosted on G2.com.

Nothing at the moment. If anything arises on this platform, I will definitely share it with the CP team. Review collected by and hosted on G2.com.

I really appreciate how this platform brings all courier integrations together in one place, along with their support. The team genuinely listens to our needs and guides us with the right solutions in the right direction. Their multi-level expertise helps to automate all e-commerce journey and made everything much easier. Review collected by and hosted on G2.com.

There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com.

I like ClickPost for courier assignment, reporting, and the team support from their end. We've been using it for 3 years now, so it's a reliable system with less downtime. The ClickPost team is very structured and knowledgeable, making the setup easy once all the inputs are given from the client side. Review collected by and hosted on G2.com.

I find the pricing could be better, as sometimes competitors offer better rates. However, we stay with ClickPost because of our relationship and the hassle of change management. Review collected by and hosted on G2.com.

I find ClickPost to be an easy-to-use logistics panel that simplifies order dispatch and provides real-time shipment tracking. I like its real-time tracking and quick issue resolution features. The ability to identify delays early and improve coordination with couriers is really helpful. Additionally, the quick issue resolution reduces downtime and ensures on-time deliveries. Review collected by and hosted on G2.com.

Sometimes the panel can be a bit slow, and occasional order processing errors occur. Improving system speed and overall stability would make ClickPost even better. Review collected by and hosted on G2.com.