Ontime support has been very helpful, and the product is very good overall. Review collected by and hosted on G2.com.
It should include a more dynamic dashboard that helps support operations and management. Review collected by and hosted on G2.com.
I find ClickPost easy to use and understand. It provides a wide range of options for my downloads and gives detailed views of orders that I select. Review collected by and hosted on G2.com.
It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has marked the order as 'Delivered' or 'RTO', ClickPost reflects it as 'Failed' or 'In-Transit', which makes it confusing for our team. Review collected by and hosted on G2.com.
The click post ui is very user friendly easy to access it and all data is available in report form also customization is also good one Review collected by and hosted on G2.com.
Untill now product is good we didn't face any issue Review collected by and hosted on G2.com.
Because of Clickpost, we don’t have to connect with multiple courier partners directly. They handle all the coordination, and we can simply get our work done. We also receive proper support from the Clickpost team whenever we need anything. Review collected by and hosted on G2.com.
We didn’t find anything right now, but we still have more to explore in CLICKPOST, so we’ll see how it goes. Review collected by and hosted on G2.com.
Quicker integration process, Pro active team and smooth flow of return and exchange process Review collected by and hosted on G2.com.
few API integration, rest no dislikes... Review collected by and hosted on G2.com.
EDD enabling on Shopify, multiple tracking of shipments in one portal Review collected by and hosted on G2.com.
As of now, nothing; it's going in smooth for us, as we have onboarded recently Review collected by and hosted on G2.com.
ClickPost has been very helpful for our logistics. This is the only platform where we fix customer issues before customers even complain. Their staff is supportive and quick to respond whenever we need assistance. They don’t just guide you; they stay with you until the issue is fully resolved. Overall, a good experience using their platform. Review collected by and hosted on G2.com.
ClickPost has been great for our logistics needs. Overall, we are fully satisfied with the service. Review collected by and hosted on G2.com.
Customer support, ease of use, and number of features. Review collected by and hosted on G2.com.
Limited customization in certain workflows.
Occasional delays in real-time tracking updates.
The interface could be more intuitive in parts.
Some integrations require manual setup or are not seamless Review collected by and hosted on G2.com.
ClickPost offers a well‑structured returns management platform with good courier integrations and clear shipment visibility, which simplifies tracking and reconciliation. Review collected by and hosted on G2.com.
Configuration and workflow customizations often require ClickPost support, which limits agility for fast‑changing business requirements. Review collected by and hosted on G2.com.
the load distribution is very useful of clickpost Review collected by and hosted on G2.com.
face few challenge for map the courier accounts Review collected by and hosted on G2.com.
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Averages based on real user reviews.
1 month
5 months
14%
