As a tech stack, it is very good. Strong code base. Review collected by and hosted on G2.com.
There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” features. Review collected by and hosted on G2.com.
We are actively tracking our RTO's and NDR flow via APEX now. Its a great tool and helping us in reducing our RTO numbers. Review collected by and hosted on G2.com.
Nothing to dislike as of now we are working with Clickpost from a longer time looking for more new features they will be coming up Review collected by and hosted on G2.com.
Streamlining for manging operations across multiple parties and acting as a logistics enabler for us Review collected by and hosted on G2.com.
Nothing as of now we are still validating more in depth with Clickpost,we are still evaluating others products Review collected by and hosted on G2.com.
The technical access we get is such a crucial thing to have around our daily operations in E-commerce, that's exactly what i do like. Review collected by and hosted on G2.com.
Nothing to dislike, just they should provide OTP/Password based login, that's it. Review collected by and hosted on G2.com.
The biggest benefit of ClickPost is centralized courier management with reliable tracking and automated NDR workflows. The Returns and Refunds module adds significant value by simplifying reverse logistics. The dashboard is user-friendly, onboarding was fast, and the CSM support is excellent—very proactive and collaborative. Review collected by and hosted on G2.com.
Nothing much that we have seen till now. Review collected by and hosted on G2.com.
There are many useful things like
1. We can integrate multiple courier partner
2. We can also choose pincode wise courier allocation or they have another feature called performance based allocation.
3. They are have NDR management solution, we can trigger multiple messages on SMS, whatsapp and their new feature called AI calling.
4. We can also add EDD on PDP.
5. The complete integration is easy to setup.
6. They also have a quick customer support team, which help us to resolve all the ticket at the earliest.
7. We use it everyday for tracking the shipments. Review collected by and hosted on G2.com.
Exporting of the reports are limited to 90 days at once Review collected by and hosted on G2.com.
*They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free.
*In terms of collbartion and getting the doubts clear then and ther from the tech team's end was pretty good , they were able to giude us in an easiest and understandable manner . Review collected by and hosted on G2.com.
They have to be a bit downwards comercially and can help us in organising the un-organised Transporters( FTL) free of cost , which will help us to be cost effective as this is an additional cost which is borne by us for the betterment of business not for the business . Review collected by and hosted on G2.com.
Clickpost has really made the communication between our brand customers very simple and easy.
Tracking page and tracking detail are really accurate. Review collected by and hosted on G2.com.
nothing in specific pricing could be tricky Review collected by and hosted on G2.com.
Centralized and easy-to-use dashboard that provides real-time shipment tracking and status updates.
Automated NDR and exception handling, which reduces manual work and speeds up issue resolution. Review collected by and hosted on G2.com.
Sometimes the system updates are delayed, causing shipment status to reflect late or inaccurately.
NDR remarks are often unclear or incomplete, which makes it difficult to take quick action. Review collected by and hosted on G2.com.
Clickpost provides one of the best tracking services in India. Recently, we onboarded Clickpost for our international tracking as well, and the process was seamless.
What stands-out for Clickpost is their real-time support and exceptional analytical features. Enabling users to track and mitigate proactively. Review collected by and hosted on G2.com.
Nothing as of now. Quite satisfied with the services offered. Review collected by and hosted on G2.com.
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Averages based on real user reviews.
1 month
5 months
14%
