checkout.com Reviews (71)

Reviews

checkout.com Reviews (71)

4.6
71 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and reliable performance, making payment processing straightforward and efficient. The intuitive interface and responsive customer support enhance the overall experience, allowing businesses to manage transactions effectively. However, some users note that the initial setup can be complex, particularly for those without technical expertise.

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Reliable and Robust"
4.5/5
What do you like best about checkout.com?

Its reliability and the ease of usage of the merchant portal Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Being in the payments space its sometimes difficult to handle downtime Review collected by and hosted on G2.com.

Vikram D.
VD
Vikram D.
Product Accountant
Mid-Market (51-1000 emp.)
"Smooth Way of Getting Payments Processed"
4.5/5
What do you like best about checkout.com?

It helps in easily getting the payments from customers and also easily integrates with the accounting & CRM software Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

I required one customized report to ease my work which Checkout was unableto provide Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Checkout.com Review"
5/5
What do you like best about checkout.com?

The support from our account rep is remarkable and the platform reporting and self-service capabilities are wonderful. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

There is nothing that I currently dislike about Checkout.com Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Not bad but could be better"
3.5/5
What do you like best about checkout.com?

It's easy to add rules and easy to refund transactions Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Its hard to view the rules I've placed, so I have to open the edit to view them. It also shows a lot "suspected for fraud" when it's not most of the times. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Checkout Review"
3.5/5
What do you like best about checkout.com?

Interface is pretty clean, user friendly for new users Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Cant search by metadata for transactions which gets tedious Review collected by and hosted on G2.com.

Iya B.
IB
Iya B.
PSP Manager
Mid-Market (51-1000 emp.)
"Excellent service and high approval rate from Checkout.com"
5/5
What do you like best about checkout.com?

Prompt support and active participation in dialogue and resolving issues regarding transactions and any situations that arise in our work Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Not ready to change prices despite volumes Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Modern payment processing stack - highly reliable"
4.5/5
What do you like best about checkout.com?

Easy API, great support on shared Slack channel. Access to direct pricing model. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Invoicing is a bit complex and sometimes surprising. Review collected by and hosted on G2.com.

Vince T.
VT
Vince T.
Evangelist
Telecommunications
Small-Business (50 or fewer emp.)
"Checkout"
5/5
What do you like best about checkout.com?

Its easy to use interface and easy to get data Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

There are some filter functions that are unclear Review collected by and hosted on G2.com.

Dave  N.
DN
Dave N.
CSM
Small-Business (50 or fewer emp.)
"Intuitive layout easy to work with"
4/5
What do you like best about checkout.com?

The dashboard is simple and easy to use, you can navigate quickly and locate customers, records on payments and transactions, look for failed payments and identify the issues easily. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Filtering needs some tweaking after searching for customers or transactions you need to refresh the page to find a new record otherwise the search will be unsecussfull Review collected by and hosted on G2.com.

Zulfia K.
ZK
Zulfia K.
Recruiter
Small-Business (50 or fewer emp.)
"Left us without money"
0/5
What do you like best about checkout.com?

I can't say nothing good about the company. Nothing good from a customer perspective.

They grew so fast, which resulted in unfpofessional staff. Staff just doesn't know ANYTHING at all in this company. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Unprofessional and slow staff.

Checkout.com blocked 100k of our money just because they wanted 😊, even though we have done nothing wrong 😊

In their terms there is no word about them being allowed to just block money 😂 Review collected by and hosted on G2.com.