64 checkout.com Reviews
Overall Review Sentiment for checkout.com
Log in to view review sentiment.
The platform’s easy-to-use API and flexible integration options has amazed us and we had great support from our account manager and the team overall. Review collected by and hosted on G2.com.
Some changes that at the start Checkout's team mentioned it would take 10-15 mins took much longer than expected. Review collected by and hosted on G2.com.
I like the proactivity of Checkou.com team, they're freindliness and willingness to help. Review collected by and hosted on G2.com.
Not as big as Adyen or other providers, and they don't have as many payment methods. Review collected by and hosted on G2.com.
Checkout.com offers a robust and reliable payment processing platform with a global reach, making it ideal for businesses operating in multiple regions. The integration process is seamless, supported by comprehensive documentation and excellent customer support. Its analytics and reporting tools provide deep insights into transaction data, helping businesses optimize their payment strategies. Additionally, the platform supports a wide range of payment methods, enhancing flexibility for end-users. Review collected by and hosted on G2.com.
The transactional costs could be better integrated and organized, providing more transparency and ease of understanding for businesses. Review collected by and hosted on G2.com.
I recently enjoyed working with Checkout team and I couldn’t be more impressed with their service. They made the entire acquiring process smooth, efficient, and stress-free Review collected by and hosted on G2.com.
We like all about Checkout, we don't have any issues Review collected by and hosted on G2.com.
Account support from relationship manager and technical manager is top quality. All the insights, updates are being shared instantly and team had good product and market knowledge, which helps on daily basis. Merchant dashboards are easy to use. Review collected by and hosted on G2.com.
Performance slightly behind competitors. In order to improve performance merchants need to pay extra cost, which does not make sense especially when competitors are performing better without any extra fee. Lack of global coverage in some markets, which prevents from giving all business to checkout. Review collected by and hosted on G2.com.
With Checkout.com we have easy access to all reports, through a quick and intuitive process, which allow us to obtain all the relevant information for analysis and subsequent decision making.
The chargeback handling platform is also easy to use, which increases the ROI for each dispute. Review collected by and hosted on G2.com.
The latest version changed the way refunds and chargebacks are recorded, moving their date to the date of the initial transaction (PAID) and not the effective date of the refund or chargeback.
This change modifies the weighting of the ratios of these KPIs. Review collected by and hosted on G2.com.
Global reach and local expertise, transparent pricing and low fees, exceptional support and customer service Review collected by and hosted on G2.com.
No downsides. Only upsides. Work with them. Review collected by and hosted on G2.com.
Checkout.com offers excellent reliability and speed for processing card payments. Its user-friendly interface and robust security measures ensure that transactions are both efficient and secure.
The most helpful aspect of Checkout.com is its comprehensive support and documentation, making integration straightforward. The gateway supports multiple payment methods, has high uptime, and provides detailed analytics, which are essential for tracking transactions and managing finances effectively. Review collected by and hosted on G2.com.
The fee structure can be somewhat complex to navigate, especially for new customers. Review collected by and hosted on G2.com.
You can update and control the risk rules
Easy to use
Implementation and integration was easy (we use iFrame solution)
Customer Support is quick to respond
Settlements are frequent
Supports multiple currencies for L4L settlements
The Checkout fee is also very good for the service Review collected by and hosted on G2.com.
We would be happier if Checkout could offer some local payment methods in Europe & GCC without requiring a local entity in those regions
More instalment (BNPL) payment options would be appreciated
We would also like to have a very clear liability shift conditions explained in their documentation for digital wallet payments
In general, having a boolen value for each transaction highlighting whether liability has shifted to the issuer bank would be appreciated Review collected by and hosted on G2.com.
