checkout.com Reviews & Product Details

The support given to my company when we need something. Review collected by and hosted on G2.com.

Less bargaining power with Visa and Master regarding the chargeback program. Review collected by and hosted on G2.com.

high approval rate, fast onboarding process, stable service, easy and clear tech implemention Review collected by and hosted on G2.com.

high turnover of account manager, not very focus on SME Review collected by and hosted on G2.com.

All Fraud and unauthorise transaction list is provided by checkout proactivally, Even now we have option to set rule which is great to avoid such cases. Review collected by and hosted on G2.com.

Noting at this moment, Everything working as expected. Review collected by and hosted on G2.com.

Checkout.com is customer-centric, meaning they have invested in great Account Managers, that bring a lot of strategic knowledge and insights to our business. They are always keen to help and address any concern and, from a cost point of view, are one of the most transparent providers in the market.

On a reporting level, they support reconciliation without overcomplicating their environment and reports, simplifying our day-to-day operational and financial forecasting roles. Review collected by and hosted on G2.com.

Checkout.com is growing so some localization and features are yet to be developed. For that reason, compared to more mature providers, they can be slightly late to the game but are always pushing to deliver more with high standards.

I believe all those points will be tackled soon, putting Checkout.com in a much more competitive position. Review collected by and hosted on G2.com.

Dispute handling is largely fantastic, and the setup makes it easy for our Disputes team to monitor, investigate, and respond to disputes effectively. Review collected by and hosted on G2.com.

The switch from the Hub to the Dashboard has come with some changes that I haven't fully come to grips with, including having to download the daily reports rather than having them mailed.

Further, for chargebacks, it's still a manual process to take a chargeback into arbitration. Not a big deal though.

Finally, we had some issues when migrating from the Hub to the Dashboard with regard to the fraud rules which were set up, some fell away, and we lost visibility on others. The support team has been very helpful and responsive in terms of getting us back on track. Review collected by and hosted on G2.com.

It's like night and day compared to some aging solutions: the documentation is clear, making deployment and integration with existing systems (a custom e-commerce solution) easy, the examples and APIs are easy to understand, there are many payment methods that can be integrated, and access rights management is simple, allowing teams to access the data they need every day without a significant need for training. Review collected by and hosted on G2.com.

The interface is in English and part of the support is only available in English, which may inconvenience some collaborators. Review collected by and hosted on G2.com.

The platform’s easy-to-use API and flexible integration options has amazed us and we had great support from our account manager and the team overall. Review collected by and hosted on G2.com.

Some changes that at the start Checkout's team mentioned it would take 10-15 mins took much longer than expected. Review collected by and hosted on G2.com.

I like the proactivity of Checkou.com team, they're freindliness and willingness to help. Review collected by and hosted on G2.com.

Not as big as Adyen or other providers, and they don't have as many payment methods. Review collected by and hosted on G2.com.

Checkout.com offers a robust and reliable payment processing platform with a global reach, making it ideal for businesses operating in multiple regions. The integration process is seamless, supported by comprehensive documentation and excellent customer support. Its analytics and reporting tools provide deep insights into transaction data, helping businesses optimize their payment strategies. Additionally, the platform supports a wide range of payment methods, enhancing flexibility for end-users. Review collected by and hosted on G2.com.

The transactional costs could be better integrated and organized, providing more transparency and ease of understanding for businesses. Review collected by and hosted on G2.com.

I recently enjoyed working with Checkout team and I couldn’t be more impressed with their service. They made the entire acquiring process smooth, efficient, and stress-free Review collected by and hosted on G2.com.

We like all about Checkout, we don't have any issues Review collected by and hosted on G2.com.