checkout.com Reviews & Product Details

I am quite satisfied with the pricing of Checkout services. At the same time, autorization rates are on a really competitive level. These two factors mainly contribute to our traffic distribution structure, and Checkout being the main PSP we operate with (with the highest share of traffic) on a daily basis.

The support team is always quick to respond and very cooperative, also they are just nice to work with, we have good realtions in my opinion.

The panel itself is easy to navigate, modern and I can quickly find the details of the payment.

The implementation and integration of new features is similar to other providers, I have never received any complaints from the dev team about it.

Events that Checkout organizes for merchants are top level, I realy enjoyed the last event in Barcelona.

I also appreciate the detailed performance reports that we receive regularily, these give us interesting insight on the pieces of information that we don't see in our internal systems. Review collected by and hosted on G2.com.

I would lovre the panel to have more competitive anylysis tools, with ready made dashboards, allowing to quickly see the details about payments performance.

Sometimes the recommendations we receive do not turn out with a positive outcome, which can be frustrating.

Also, some features that are additionally charged (e.g. intelligent acceptance) should be included in the price in my opinion, as achieving highest possible auth rates is a mutual goal. Review collected by and hosted on G2.com.

The best thing about checkout is the closeness with the team, something necessary when you are implementing a payment gateway within the company. In addition to the number of available payment methods, the clarity (within the complexity) of the dashboard and reports makes the daily work of the ecommerce and financial team easier.

For me, as CMO, the most important thing is having someone who speaks your language as an account, to be able to review the proper functioning of the gateway and have first-hand improvement proposals. I think that is the most relevant and interesting.

The integration is also simple, for us it has meant a paradigm shift, since having a single integration instead of dozens of them worldwide changes the picture. Many may think that the solution is more expensive than integrating with each bank and payment method, but you have to consider the maintenance cost and in the end, the advantage is clear. Review collected by and hosted on G2.com.

I would just point out that I would incorporate payment methods that the competition might have or new ones in a more agile way; and that there would be a technical team that communicates in Spanish (in the end, it makes things easier with the team). Review collected by and hosted on G2.com.

Checkout.com was a favorite of my developers, specially due to how clear their technical documentation is, which made implementation rather easy as well as the integration of new payment methods.

We use their system on daily basis and does not require any extra effort in achieving what we expect.

One of the aspects which adds value to the product and service is the support we get from our dedicated account manager, who makes sure we always know about new payment methods or services which we can add to improve our sales. Review collected by and hosted on G2.com.

It can be frustrating at times to communicate with the customer support team, in the absense of our account manager. Review collected by and hosted on G2.com.

Checkout offers great acceptance performance when processing payments. And as a PSP, this is the main thing it needs to be good at, doing so successfully.

As a business user I don't need to handle integration but I've used their different APIs for consulting transaction details or doing small actions. These APIs are straightforward to use for someone with a bit of technical knowledge without needing to be an engineer.

The gateway configuration, reports, etc setup is straightforward to do for a business user.

Reports and analytics are clear and easy to use, with the features being very responsive, having low time to interaction.

Customer support is super good as well. The account management team is great and always helpful and their monitoring teams also give a hand in proactively looking at our traffic and letting us know if there's anything going on that we need to look at. Review collected by and hosted on G2.com.

My main issue with Checkout.com is the lack of some very specific payments processing features, such as overcaptures Review collected by and hosted on G2.com.

Checkout.com has a great product to offer, but also a dedicated team that assist their merchants on a high level and brings in results. Here at Infinox we have appreciated the product offering, as it is suitbale for our needs and type of business. Right now, Checkout is our main provider for card solution and the results are postive! Both for approval rates in different markets and increase in volume. Their dedicated team keeps us updates frequently and ensure to inform us on any new products that can helkpl our business grow, I believe that is quality and that is why we I would recommend them. Review collected by and hosted on G2.com.

To be fair, at this current stage CKO is working great and we have had no direct issues unresolved. One thing I could say is the backoffice could have a small improvement. Review collected by and hosted on G2.com.

Transparent pricing, excellent relationship management, and pragmatic approach to growing together.

There have been mulitple times when we've discovered that seemingly 'simple' functionality delivered by Checkout.com has been very difficult to replicate well (e.g. floating fields for card data), showing just how well the technology has been built by them. Note: we needed to do this, to move to a payments orchestrator and didn't want to bring the PCI scope in-house.

We've partnered with them from launch with one of our brands, and its been one of my best business decisions ever (an opinion shared by my COO). Review collected by and hosted on G2.com.

We've hit some "bleeding edge" tech limitations as we've grown.

Because we are a technology-led business, we've experimented with new functionality with Checkout.com, especially when it comes to customer-facing features. Sometimes things go awry, or don't work as expected.

More work needs to be done around the financial reporting and reconciliation pieces. Review collected by and hosted on G2.com.

Performance across all metrics, these include uptime, acceptance rates, account management and product development providing inovative solutions, access to payment methods and ability for the business to scale into markets globally. Review collected by and hosted on G2.com.

This applies across the board with all providers but when we need a payment method or entry into a market we need it now and we wish Checkout.com could be in all these markets with all payment methods. Review collected by and hosted on G2.com.

Checkout.com has proven to be the best partner for our payment needs. The ease of integration is remarkable, saving time and effort for our development team. Their developer documentation is among the best we’ve worked with—comprehensive, clear, and easy to navigate.

Performance-wise, Checkout.com delivers outstanding results with excellent acceptance rates and consistently reliable operations. It’s clear they prioritize providing a seamless experience for both businesses and end-users. Review collected by and hosted on G2.com.

One improvement area would be adding more alternative payment methods (APMs) to support even greater global reach and user preferences. Review collected by and hosted on G2.com.

The technology and customer service is top notch. Review collected by and hosted on G2.com.

They used to be most expensive of all our payment providers but we have committed significant volumes and the discounts make them the best value for money now. Review collected by and hosted on G2.com.

I really appreciate the availability of our account manager and the close relationship we have with the team. The platform itself is super user-friendly, and it's great that their goals are closely aligned with ours. Review collected by and hosted on G2.com.

There’s room for them to expand their range of products and services. Plus, having a bigger influence over third parties to help speed up process resolutions would be a big plus. Review collected by and hosted on G2.com.